Cartime Reviews 

Helpful, knowledgeable and friendly staff.

We got a good experience in buying the car with salesman Mr. Shaz. He is nice, patience and good communication with a good deal of trade. Thank you very much!!

The experience with Cartime over the last 2 cars I have purchased from them has been nothing but seamless customer service and a personable relationship with the sales representative and finance team. Bradley provided all the necessary information without the bravado sales approach. Onto car 3. Thanks guys!

Great service and very helpful. Thank you Shahzad Iqbal

Very helpful and paul made it simple and straightforward buying a new car 10 out of 10

Brad has been amazing in the process of buying my first car at car time. We will definitely be purchasing again from the Car Time Bury, as the experience has been impeccable!

I found the service very polite and helpful, everything explained clearly and any queries with the vehicle sorted promptly.

Huge thanks to Haider, Mohammad, Hasan, Mike, Sara, and the Car Time team — amazing service and great experience!

Do not purchase anything from this dealership I put a deposit down for vehicle got told I was getting the vehicle went to pick it up and they requested and extra £2000 off Me. After I cancelled my insurance and payed £80 to take my private reg off, I payed £500 deposit originally and they said they would refund me back and it’s been a week since and still no refund I’ve been calling them and they keep fobbing me off saying no one available to deal with it I want my refund back. Quick enough to take the money but can’t refund you when you requested for the fund back

Save yourself a visit go to Arnold Clark or somewhere better than this company

Yusef was a pleasure to talk to when purchasing my new car. Really happy with it.

I purchased a Nissan Ariya from Cartime on 12 April 2026.

At collection, I was only provided with one key and had to wait around two weeks for the second key to be sent out, which was inconvenient.

Unfortunately, on 19 May 2026, the vehicle developed an EV module fault and I have now been quoted around £880 for repairs after owning the car for just over a month.

The sales staff were polite, but overall this has been a disappointing ownership experience so far.

Brilliant Place to buy a car. And the lovely gent by the name of Michael helped throughout thoroughly from viewing to the car to actually purchasing. Thank you MJ

Shaz and staffs are very accommodating. Services are superb and fast! Highly recommended!

DO NOT USE THIS GARAGE

HORRIBLE SERVICE. BUNCH OF LIARS.
SLEEZY SALESMEN. DAMAGED CARS. NO REFUNDS GIVEN. NO HELP. AVOID AVOID AVOID.

EVEN WHEN STATING THE ISSUES WITH THE CAR AND DAMAGE IT COULD CAUSE THEY ARE NOT BOTHERED.

Update: After filing a formal complaint with them, my deposit was promptly returned on the same day. It is a shame really that I had to chase £250 and end up giving negative reviews and wasting time in such a manner while this could and should had been settled within a couple of days.

I visited the Cartime Rochdale branch on 23 April for a scheduled appointment. The sales representative I dealt with was initially very polite and helpful. I was looking at a newly arrived Nissan Qashqai e-Power.
As I wasn't 100% sure about the car, the salesman advised me to leave a deposit to secure it, giving me his explicit verbal assurance that it would be fully refunded if I chose not to proceed. Because the car was fresh in stock, the physical paperwork wasn't available, but I was allowed to take a photo of the service history from their computer screen.
Upon reviewing the photo later that day, I noticed the car had missed a service interval by 10,000 miles. As this voids the manufacturer’s 8-year battery warranty, I immediately emailed them (just hours after paying the deposit) to state I would not be proceeding and politely requested my refund, as agreed.
On 26 April, the branch manager called me and explicitly confirmed that my deposit would be returned.
Unfortunately, that was the last proactive communication I received. After the funds failed to arrive, I emailed their advice team on 11 May. I was told my email was forwarded to the Rochdale branch manager. Hearing nothing back, I called the branch on 14 May. The receptionist was aware of my case and said management would call me back. They did not.
As of writing this, I am still waiting for the refund that was guaranteed at the point of sale and confirmed by the manager. Based on my experience, I strongly advise against leaving any deposit with this branch unless you are absolutely certain you are buying the car, as getting your money back seems to be an incredibly frustrating and drawn-out process.

Poor service. Poor communication. Lack of after care. Don’t use them and avoid at all costs. I turned up and the car had scratches all over it. The offered money back to fix this but then came to the conclusion the miscommunication the finance details so I had to forego that money back and actually ended up out of pocket as the £500 deposit was not properly explained. Looks like it’s a recurring theme with this company. If I hadn’t travelled 400 miles for the car I would have 100% walked away. Raised a complaint and the person who deals with the complaints was utterly terrible. Round in circles and no resolution. Again, don’t use them!

Great place to buy a car Shaz was really welcoming friendly and helpful in helping me buy and getting the best deal

Staff is friendly and accomodating. He helped most of the papers needs to put in place. All the important queries and needs doing with the car were met.

Murad helped me get my first car on finance, couldn’t recommend enough!