The Carwash Company  Reviews 

874
TrustScore 4 uit 5

3,9

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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

Car cleaned at Bluewater yesterday. £40 for a car wash is not cheap but is convenient so sometimes worth double the cost of local car wash however the job was nowhere near as good, the boot was not ho... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Honestly I’ve had my car cleaned once every month consistently. We stopped in at the oracle reading whilst shopping and the car was insanely cleaned and looks amazing. Thank you Shamir and team, great... Toon meer

Beoordeeld met 5 van de 5 sterren

Another excellent experience. We wanted the car thoroughly cleaned inside and out in order to sell it and the guys did an amazing job. It has been completely transformed from a very grubby old car use... Toon meer

Beoordeeld met 5 van de 5 sterren

First time using this car wash and I’m genuinely impressed. I went for a full interior clean and the car honestly looks and feels like new again. The guys were very professional, friendly and cle... Toon meer

Bedrijfsgegevens

  1. Autowasstraat

Geschreven door het bedrijf

We are The Carwash Company, market leaders in hand car washing and valeting. Our locations cover the length of the country, from Inverness to Southampton, and we are adding new locations all the time.


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

874 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 97% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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3,9

Alle reviews

(874)

289 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

My car looks fantastic

My car looks fantastic and is spotless! I chose the seat cleaning package, and the seats look brand new. As always, the team at the Victoria Leeds car wash did an outstanding job. The attention to detail is excellent, and I highly recommend them. Thank you!

26 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

With the weather being so hot I was reluctant to wash my car in the open air and decided to book it in at The Carwash Company in Derby at the Derbion shopping centre as it was indoors. They are not the cheapest but felt I would give them a try. I returned an hour later and my car look like new again. Really impressed and happy with the results and to be fair the level of detail was reflected in the price. Will certainly use them again.

25 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Paid £40 for a vacuum and a wash

Paid £40 for a vacuum and a wash , when we arrived they wanted an extra £40 because our seats were half leather ,unsure how that effects just a vacuum , would never use again, a rip off making money on extras when you drop your car off, , still awaiting a refund, not hopefull of getting my £40 back

23 juni 2026
Review zonder uitnodiging
Logo The Carwash Company

Antwoord van The Carwash Company

Good morning Dan,

Thank you for contacting us regarding your recent visit to our site in Cabot Circus, Bristol.

We are sorry that your experience did not go as smoothly as we would have hoped.

Having discussed your visit with the site manager, they advised that the marks on your leathers would have required a specialist cleaning product to remove which falls under the Deep interior clean add on service. Unfortunately, this treatment was not included in the package selected, and the vacuum process alone would not have been able to remove those marks.

As advised during your visit, refunds can take between 3–5 working days to clear and appear in your account. Please rest assured that the refund has been processed and it should reach your account shortly.

If there is anything else we can assist with please do not hesitate to reach out to us directly at James@carwashcomapny.org

Many Thanks
The Car Wash Company Head Office Team

Beoordeeld met 5 van de 5 sterren

The car looked brand new!!

Excellent service! I took the ceramic option and the car was washed immaculately! It looked brand new!
Jyoti was very polite and professional.
I love the fact that you can leave the car, go shopping in your own time, and it’s complete when you are finished. No waiting around.
Highly Recommended!

15 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Car clean

We opted for the silver car cleaning package and it was amazing coming back to a sparkling car. It's hands down the best outside car clean we have ever had, would highly recommend - thank you!

14 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My car looked brand new

I booked the car in online easily for a same day appointment. Dropped the car off, came back 2 hours later to my car that looked brand new inside and outside. They did a great job, will definitely use the Carwssh Company at Bluewater again.

12 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Paid £59.95

Paid £59.95, arrived on time, clearly found their marked location - but nobody was there

I booked and paid £59.95 for a “Diamond - Sparkling Interior & Exterior with HD Wax” service at the Watford - Harlequin Centre / Palace Car Park location for 09/06/2026 at 13:30.

I arrived on time and found the exact location where the car wash company was supposed to operate. The area was clearly marked with their blue chevrons/signage, so this was not a case of being in the wrong place. However, there was nobody there - no staff, no service operating, and no explanation.

I called the phone number provided in the booking confirmation, but nobody answered. I also emailed them immediately and sent photos of my parking ticket and the clearly marked location where they were supposed to be.

So far, I have not received a refund, nobody has called me back, and nobody has replied to my email.

This is very disappointing and unprofessional. Their booking confirmation says customers will still be charged if they fail to attend, but in this case I attended - and the company did not. I expect a full refund and an explanation.

9 juni 2026
Review zonder uitnodiging
Logo The Carwash Company

Antwoord van The Carwash Company

Hi Lukasz,

Thank you for taking the time to leave your feedback.

We are very sorry to hear about your experience and fully understand your frustration. Having made a booking, attended at the agreed time and location, and then been unable to locate a member of the team is not the experience we aim to provide.

We can confirm that we have received and responded to your email and are currently investigating why the team were not present as expected. We also apologise that your telephone call was missed.

A full refund has been arranged, and we are continuing to work with you directly via email whilst we review the circumstances surrounding your booking.

Thank you for bringing this matter to our attention.

Kind regards,

The Carwash Company Head Office Team

Beoordeeld met 1 van de 5 sterren

One of the worst washes I’ve had

Not going to lie had one of the worst washes I’ve had there was still bird poo on the said and bugs on the windscreen and dirty water marks all running down from the back number plate

6 juni 2026
Review zonder uitnodiging
Logo The Carwash Company

Antwoord van The Carwash Company

Hi Arthur,

Thank you for taking the time to leave your feedback.

We are sorry to hear that you were disappointed with the standard of the wash provided. We would certainly not expect a vehicle to be returned with bird droppings, insect residue, or visible water marks remaining.

We would welcome the opportunity to investigate this further and understand more about your visit. Please contact us at Bill@carwashcompany.org and we will be happy to review the matter and work towards a resolution.

We appreciate you bringing this to our attention and hope to hear from you soon.

Kind regards,

The Car Wash Company Head Office Team

Beoordeeld met 5 van de 5 sterren

Car valet

I just had my car valeted at Meadowhall red car park. Thank you so much Mario. What a fantastic job it feels brand-new again. You took such care of it.
Liz

5 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ali & Danish were amazing, my car is so shiny!

Ali & Danish were amazing. My car had built up with dust as I haven’t had time to wash the car due to work. They were both so friendly and finished on time to accommodate me as I had to get back to work. I had the Platinum service, they washed my car so thoroughly it’s like brand new! My car is so shiny! 5 stars from me, I highly reccomend and I will be back. Ali & Danish are an asset to your team!

5 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I got a very good experience ndthe…

I got a very good experience nd the staff members r very kind hearted bcz they explain all the service in a very good way.. they made my day nd my car like brandnew👍🏻 I recommend to everyone to visit atleast one time nd let them show their quality job

3 juni 2026
Review zonder uitnodiging

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