The Carwash Company  Reviews 

874
TrustScore 4 uit 5

3,9

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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

Car cleaned at Bluewater yesterday. £40 for a car wash is not cheap but is convenient so sometimes worth double the cost of local car wash however the job was nowhere near as good, the boot was not ho... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Honestly I’ve had my car cleaned once every month consistently. We stopped in at the oracle reading whilst shopping and the car was insanely cleaned and looks amazing. Thank you Shamir and team, great... Toon meer

Beoordeeld met 5 van de 5 sterren

Another excellent experience. We wanted the car thoroughly cleaned inside and out in order to sell it and the guys did an amazing job. It has been completely transformed from a very grubby old car use... Toon meer

Beoordeeld met 5 van de 5 sterren

First time using this car wash and I’m genuinely impressed. I went for a full interior clean and the car honestly looks and feels like new again. The guys were very professional, friendly and cle... Toon meer

Bedrijfsgegevens

  1. Autowasstraat

Geschreven door het bedrijf

We are The Carwash Company, market leaders in hand car washing and valeting. Our locations cover the length of the country, from Inverness to Southampton, and we are adding new locations all the time.


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

874 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 97% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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3,9

Alle reviews

(874)

290 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

From my perspective anyone’s having a…

From my perspective anyone’s having a car cleaning trouble having scratches on your car after a wash because they use to use jet on the cars, and this The Car Wash CO. Makes your car stay new because they use to just sprinkle water on there car and polish it fine with clothes and sprays. Thats it i say no more.

30 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

1st Class Cleaning…

I have visited the site at Bluewater Rose Gallery a number of times, the operatives have always been friendly. My vehicle has always been spotless and cleaned to a good standard, I visited today 31.05.26 and asked for a price to clean the leather seats in addition to what I had booked, the operative looked at them and suggested I didn’t really need them doing, so he wasn’t trying to grab every penny. I would recommend this location.

31 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

We booked online a week in advance and…

We booked online a week in advance and paid in full. When we arrived at the Milton Keynes site we were told they were too busy and could not wash the car. They said it wasn’t their problem and to phone the main office.

31 mei 2026
Review zonder uitnodiging
Logo The Carwash Company

Antwoord van The Carwash Company

Hi,

Thank you for bringing this to our attention, and please accept my sincere apologies for your experience at our Milton Keynes site.

On the day of your visit, the site was exceptionally busy.
However, whilst this may explain the situation, it does not excuse the experience you received or the manner in which it was handled. Having booked and paid in advance, it is entirely understandable that you would expect your appointment to be honoured.

We would like the opportunity to put this right. Please contact me directly at Bill@carwashcompany.org, and I will be happy to arrange either a full refund or a rescheduled appointment where I will personally ensure that you are looked after.

Thank you again for your feedback, and I hope we have the opportunity to restore your confidence in our service.

Kind regards,
Bill
The Car Wash Company

Beoordeeld met 5 van de 5 sterren

Vinaypal

Vinaypal - is a wonderful guy. He has gone above and beyond. I am so impressed how car my car is I will only attend the car wash in Bromley Glades. 10/10. Very professional and extremely polite.

30 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Meadowhall

Meadowhall, Sheffield. The guys just did a great job and also as there was some money off sold me a more expensive valet than I was intending because it was good value.

29 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

If I could give 0 stars I would

If I could give 0 stars I would, I have contacted the company multiple times due to my car being damaged while being cleaned my car has been left with swirl marks all over it, scratches on the door and dirt still on my car and I’ve never had a response I have even sent over pictures of said damage

29 april 2026
Review zonder uitnodiging
Logo The Carwash Company

Antwoord van The Carwash Company

Good afternoon Nicole,

Thank you for taking the time to speak with me on the phone today.

Firstly, I would like to sincerely apologise for the delay in responding to you. I understand your frustration and appreciate your patience while we looked into this matter.

As discussed, I have responded to our previous email chain so we can continue to work with you directly regarding the concerns raised and arrange the solution put forward. We remain committed to getting this resolved for you as quickly and smoothly as possible.

Kind regards,
The Car Wash Company Head Office Team

Beoordeeld met 1 van de 5 sterren

⚠️ AVOID - £300 in damage after a simple car wash!!!

⚠️ AVOID — £300 in damage after a simple car wash!!!
What was meant to be a thoughtful treat from my parent turned into a £300 nightmare.
I used the car wash at the Harlequin Watford and paid £40 total — £20 for the wash and £20 for the wax. We were then asked to pay in cash as we were told the card machine "never works" — which I would flag as a warning sign in itself.
When I collected the car, the windscreen still had marks all over it, and back home in sunlight I could see the roof had never been properly cleaned — dirt and mud had been waxed directly into the paintwork all over the car.
Worse still, the car is now covered in circular scratches consistent with improper washing technique, and there is visible paint damage to the rear spoiler. I am now facing a £300 bill to have the scratches professionally corrected and the wax removed.
I would strongly urge anyone to avoid this service. What should have been a simple, enjoyable treat has caused serious and costly damage to my vehicle.

25 mei 2026
Review zonder uitnodiging
Logo The Carwash Company

Antwoord van The Carwash Company

Good afternoon Imi,

Thank you for taking the time to leave us a review following your visit to our site in The Harlequin, Watford.

We take matters like this very seriously and would like to investigate this fully

If you could reach out to me at James@carwashcompany.org we would love to discuss this further there.

Hope to hear from you soon

Many Thanks
The Car Wash Company Head Office Team

Beoordeeld met 5 van de 5 sterren

Reading

Reading. Very good for the price. Cleaned,polished,waxed, hoovered and steamed for £100! Great service. Polite staff.

21 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

thanks to Nini

thanks to Nini , getting my car wash on sunday 17/05. he done a really nice job for a single person,even if he was a bit busy. Much appreciated 👍.sure I'll be back

17 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Awful experience

Awful experience. I paid nearly £90 for a carwash which was disappointing. I was told it would take 2 hours for my car to be cleaned which I agreed to. When I returned 2 hours later, my car hadn't been touched so I was told 30minutes more (so did I pay for a 2 hour clean or 30minutes?). I returned 30 minutes later to once again see my car hadn't been touched. He says - 10minutes. I refuse to leave and was rudely spoken to. My 2 hour expensive car wash was 10minutes and disappointing. I will not use again.

17 mei 2026
Review zonder uitnodiging
Logo The Carwash Company

Antwoord van The Carwash Company

Good morning Jen,

Thank you for getting in touch with us at The Car Wash Company and taking the time to leave us a review following your visit to one of our locations

We are sorry to hear that the experience didn't go as you, or us, would have liked .

We would love the opportunity to put this right for you, if you can reach out to us at James@carwashcompany.org we can discuss further there.

We hope to hear from you soon

Many Thanks
The Car Wash Company Head Office Team

Beoordeeld met 5 van de 5 sterren

Absolutely excellent

Absolutely excellent, I had a lot of dog hair in the car and they did an excellent job removing it. Really quality friendly service would definitely use again!

19 mei 2026
Review zonder uitnodiging

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