Car cleaned at Bluewater yesterday. £40 for a car wash is not cheap but is convenient so sometimes worth double the cost of local car wash however the job was nowhere near as good, the boot was not ho... Toon meer
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Lees wat reviewers zeggen
Honestly I’ve had my car cleaned once every month consistently. We stopped in at the oracle reading whilst shopping and the car was insanely cleaned and looks amazing. Thank you Shamir and team, great... Toon meer
Another excellent experience. We wanted the car thoroughly cleaned inside and out in order to sell it and the guys did an amazing job. It has been completely transformed from a very grubby old car use... Toon meer
First time using this car wash and I’m genuinely impressed. I went for a full interior clean and the car honestly looks and feels like new again. The guys were very professional, friendly and cle... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We are The Carwash Company, market leaders in hand car washing and valeting. Our locations cover the length of the country, from Inverness to Southampton, and we are adding new locations all the time.
Contactgegevens
Verenigd Koninkrijk
- carwashcompany.org
3,9
Goed
875 reviews
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Heeft 96% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Great car wash service
Really friendly staff ant super happy with job they done.
Fully recommend them I went for the deluxe option.
Compared to some car wash companies I’ve used before which always left me disappointed I will be using the car wash company again for sure
5 mei 2026
Review zonder uitnodiging
Great service and kind staff.
Great service and kind staff.
Always happy to be back
5 mei 2026
Review zonder uitnodiging
Antwoord van The Carwash Company
Good morningJohn,
Thank you for taking the time to leave us a review following your visit to one of our locations
We are happy to hear that the team on site looked after you and your vehicle and we hope to see you again soon!
Many Thanks
The Car Wash Company Head Office Team
Fantastic experience at St David’s Shopping Centre
Went for the ceramic deluxe at St David’s Shopping Centre in Cardiff and have to say what an amazing job Emil and his team did on my car. At 10 years old it now looks as good as new, inside and out.
Could not recommend highly enough, I will definitely be back.
29 april 2026
Review zonder uitnodiging
Antwoord van The Carwash Company
Good morning Steve,
Thank you for taking the time to leave your review!
We're thrilled to hear how happy you are with the Ceramic Deluxe service and that your car is looking as good as new again.
Emil and the team will be delighted to know their hard work made a difference. We really appreciate your recommendation and look forward to welcoming you back again soon!
Many Thanks
The Car Wash Company Head Office Team
I had an amazing experience at Oracal…
I had an amazing experience at Oracle Car Wash in Reading! They were able to completely remove all the stains from the seats. It was so convenient to drop off the car and go shopping. I would definitely recommend this place to other ⭐️⭐️⭐️⭐️⭐️
4 mei 2026
Review zonder uitnodiging
Antwoord van The Carwash Company
Good morning Sam,
Thank you for your kind words and for sharing your experience with us
We're pleased to hear that our team was able to restore your seats and make your visit a convenient one.
It’s great to know you could enjoy some shopping while we took care of your car.
We appreciate your recommendation and look forward to seeing you again again soon
Many Thanks
The Car Wash Company Head Office Team
Bluewater in Kent
Had my car washed at Bluewater in Kent multiple times now. I must say they do a fantastic job down there. Car always comes out looking good as new.
I always go for the Diamond Package and it’s worth every penny.
Cannot fault them 👏🏻
2 mei 2026
Review zonder uitnodiging
Antwoord van The Carwash Company
Good morning Jamie,
Thank you for your continued support and for taking the time to share your experience
We're delighted to hear that you're consistently happy with the results
It means a lot to know your car leaves looking as good as new every time. We look forward to seeing you again soon
Many Thanks
The Car Wash Company Head Office Team
Unbelievable service at The Howard…
Unbelievable service at The Howard Centre Welwyn
I got the ceramic delux and was over the moon with how the car returned for the price. 5 star for the wash and the customer service from the team there. Very happy customers
3 mei 2026
Review zonder uitnodiging
Antwoord van The Carwash Company
Good afternoon Dale,
Thank you for such an amazing review! We're thrilled to hear you were over the moon with the Ceramic Deluxe and that your car came back looking its best. Our team at The Howard Centre will be happy to hear your kind words.
We really appreciate your support and look forward to welcoming you back again soon
Many thanks
The Car Wash Company Head Office Team
My car looks sparkling new!
I went for the Deluxe package at St.Davids in Cardiff.
My Jag looks as good as the day I bought it,I was very impressed.
Many thanks to Emil and the boys.
2 mei 2026
Review zonder uitnodiging
Great job from start to finish at Howard centre welwyn
Great job from start to finish. Arrived and was greeted by Minko. friendly and listened to what I wanted and I had the diamond package ! What a stunning look it left on the outside and inside of the car !
I will be back ! One happy customer
2 mei 2026
Review zonder uitnodiging
Antwoord van The Carwash Company
Good morning Scott,
Thank you for such a fantastic review, We're pleased to hear you had a great experience from start to finish and that Minko looked after you so well.
It’s brilliant to know you were happy with the Diamond package and the results on both the interior and exterior. Your feedback means a lot to the team.
We look forward to welcoming you back again soon
Many Thanks
The Car Wash Company Head Office Team
5 star
5 star
Chose the diamond package at Howard centre at Welwyn and car looks brand new
Thanks very much to Minko
3 mei 2026
Review zonder uitnodiging
Antwoord van The Carwash Company
Good morning Ian,
Thank you for your great feedback! We're delighted to hear you chose the Diamond package and that your car is looking brand new. We'll be sure to pass your kind thanks on to Minko as well.
We really appreciate your support and look forward to seeing you again!
Many Thanks
The Car Wash Company Head Office Team
Excellent service
I had my Mercedes cleaned at the Bluewater M&S carpark site (Thames Walk). Booked the gold clean online beforehand. Really pleased with the result, car looks immaculate. Staff very hardworking and polite, was completed within agreed time frame and car was well looked after. Highly recommend will be using again.
4 mei 2026
Review zonder uitnodiging
Antwoord van The Carwash Company
Good Morning Jody,
Thanks you for taking the time to leave us a positive review after you visited our site in Thames Walk, Bluewater.
We are glad that you were pleased with the results of the valet aswell as the customer service of our team on site.
We hope to see you again soon!
Many Thanks
The Car Wash Company Head Office Team
I paid £40 to have my Mini cleaned at…
I paid £40 to have my Mini cleaned at the The Carwash Company Bluewater, and I’m honestly shocked at how poor the service was.
When I returned to my car, the roof hadn’t been washed at all — there was still bird droppings all over it. When I pointed this out, I was told that washing the roof “isn’t included” in a £40 clean, which is completely unacceptable for that price.
The inside wasn’t properly cleaned either. The cup holder was still filthy, and there was a visible stain on the seat that could have easily been wiped away but was completely ignored.
All I got in response was a quick apology, with no attempt to fix the issues.
For £40, I expected a thorough and professional job. Instead, I’m left having to take my car somewhere else and pay again to have it cleaned properly.
Very disappointed and frustrated with this experience — I would not recommend this company at all.
4 mei 2026
Review zonder uitnodiging
Antwoord van The Carwash Company
Good morning Senol,
Thank you for taking the time to leave us a review following your visit to our site in Bluewater over the bank holiday weekend.
We’re sorry to hear about your experience. What you’ve described is not the standard of service we aim to deliver, and we understand your frustration.
We would very much like the opportunity to look into this further and put things right for you. Please could you get in touch with us directly at James@carwashcompany.org with your details so we can investigate and resolve this as quickly as possible.
We hope to hear from you soon.
Many Thanks
The Car Wash Company Head Office Team
DO NOT USE
Ripped my daughter off to clean her car, completely and utterly. Only a small car, charged well over £100, upholstery not even cleaned properly. DO NOT USE
3 mei 2026
Review zonder uitnodiging
Antwoord van The Carwash Company
Good morning Julie,
Thank you for taking the time to leave us a review following your visit to one of our locations.
We are sorry to hear that the price didnt live up to the quality of work carried out by our on site team.
If you could reach out to us at James@carwashcompany.org we would love to get this rectified for you.
We hope to hear from you soon
Many Thanks
The Car Wash Company Head Office Team
One of the best car washes I’ve ever seen
Really easy to find and park- pulled in and was greeted by warm welcome and detailed breakdown of services. Went for wash and wax for exterior, got booked in straight away no hassle and came back around 2 hours later. Absolute disbelief as when I returned the car genuinely looked better than when I had bought it. Cannot recommend enough - new group of lads there who care about great service and quality detailing. Will definitely be back!
3 mei 2026
Review zonder uitnodiging
Antwoord van The Carwash Company
Good morning Jay,
Thank you for such an amazing review! We're glad you found us easy to get to and that the team made you feel welcome from the moment you arrived.
It’s great to hear you were happy with the wash and even better that the results exceeded your expectations!
We appreciate the recommendation and look forward to seeing you again soon!
Many Thanks
The Car Wash Company Head Office Team
Attended Buchanan galleries franchise…
Attended Buchanan galleries franchise and asked for exterior wash only, this was advertised as bronze category according to their signage. Was immediately directed to a valet at £84.95 then another at £60.00. We I conformed again I wanted the bronze wash he said it was no longer available. Feels like a con and false advertising. NOT HAPPY!!
3 mei 2026
Review zonder uitnodiging
Antwoord van The Carwash Company
Good morning James,
Thank you for taking the time to leave us a review following your visit to our site in Buchannan Galleries, Glasgow.
We are sorry to hear that the experience fell short of both yours, and our, expectations.
We have seen that you have emailed our enquiries inbox, we have also sent a reply back to you there
Many Thanks
The Car Wash Company Head Office Team
Brilliant- friendly top service
3 mei 2026
Review zonder uitnodiging
Antwoord van The Carwash Company
Good morning,
Thank you for your kind words and for taking the time to leave us a positive review.
We're delighted you had a great experience with our team. We look forward to welcoming you back again soon!
Many Thanks
The Car Wash Company Head Office Team
Avoid this car wash at The Oracle
Avoid this car wash at The Oracle, Reading.
Paid for a full wash and the car was still filthy when finished. Windows hadn’t been cleaned properly, there were smears all over the bodywork, and the wheels were still dirty. Absolutely not acceptable for the price they were trying to charge.
More concerning was the way my keys were handled. I was given my keys with another customer’s keys tangled together and had already got into my car before this was noticed. This is a serious security issue and should never happen.
When I raised concerns about the quality of the service, I was then threatened with security being called. Staff also took photos of me and my car and said I would be reported, which was completely unnecessary and intimidating.
In the end I paid £30 just to leave.
Poor service, poor standards, and unacceptable conduct. Would not recommend.
30 april 2026
Review zonder uitnodiging
Antwoord van The Carwash Company
Good morning Adam,
We’re sorry to hear about your experience on our site in The Oracle, Reading.
We take your concerns seriously and this is not the standard we aim to provide.
The issues you’ve raised regarding the service quality, key handling, and staff conduct are concerning and will be addressed internally.
We’d appreciate the opportunity to look into this further, please contact us directly at James@carwashcompany.org so we can make this right for you.
Hope to hear from you soon
Many Thanks
The Car Wash Company Head Office Team
Silverburn Multistory car wash review. AWFUL
Silverburn Multistory car wash review. AWFUL. We asked for a platinum valet which was £36 and returned to the car an absolute mess. When I pointed out the marks the man raised his voice and got aggressive and said I should have paid more if I wanted it properly cleaned.
I never complain but it was so bad. Inside there was still coffee marks inside the car and the outside was shocking.
The staff mender phoned the manager who was absolutely brilliant and offered a refund and said they would clean it again but I wouldn’t let the guy touch the car again. He was so intimidating. I will never be back and other females should be wary using this service
22 april 2026
Review zonder uitnodiging
Antwoord van The Carwash Company
Good morning Sam,
Thank you for your feedback, We are sorry for to hear about your experience on our site in the Silverburn Shopping Centre.
This is not the standard we aim for, both in the quality of the valet and how you were spoken to.
We are glad the manager was able to offer a refund, but we completely understand why you chose not to return. Your comments, especially about feeling uncomfortable, are taken very seriously, and we will address this with the team.
Please feel free to reach out to us at James@carwashcompany.org if there is anything else we can assist you with.
Many Thanks
The Car Wash Company Head Office Team
Absolutely fantastic
Absolutely fantastic! They did a beautiful job on my car, came back from shopping & my car was looking absolutely immaculate, nice friendly staff & very professional, would always use this company, thank you so much, my car looked beautiful & shiny ✨
26 april 2026
Review zonder uitnodiging
Pre-paid for a car wash but wanted more money
Pre-paid online for a car wash, turned up and manager refused to wash the car. Wanted almost double the amount instead. I refused and he said I would need to speak to Head Office for a refund. Emails subsequently sent with no reply. Phoned up and person said refund had been processed. Weeks later and still no sign of refund.
6 april 2026
Review zonder uitnodiging
Antwoord van The Carwash Company
Good afternoon,
Thank you for taking the time to leave us a review following your recent experience on one of our locations
I am sorry to hear that the refund has still not reached you, If you could reach out to me at Bill@carwashcompany.org i will personally look into this for you as a matter of urgency and ensure that the matter is resolved.
Hope to hear from you soon
Many Thanks
Billy Carruthers
Friendly and Great Value for Money
A friendly, good quality, service for a great price!
Was able to go work in café whilst the made my car look spotless.
They also helped me try to figure the new car parking payment system which was really helpful so they went above and beyond. :)
26 april 2026
Review zonder uitnodiging
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