Case Furniture Reviews 

381
•
TrustScore 3.5 uit 5

3,3

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

The glass top on my Covet desk has just exploded, after 3 years. Case tell me that this is a known hazard of toughened glass, so it’s obviously my fault for buying a product which is dangerously unsaf... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Bought a bed and a few other things. Unfortunately, I am pretty underwhelmed with the service overall. The experience did not match those of other brands that sell similar, design-focused, aspirationa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We ordered four chairs. The products were all very well packaged. One back had a minor flaw and Case switched over the back without argument. Also needed one replacement screw which they also posted... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Chairs been shipped from UK to Germany in a breeze. Crates in top condition, the content perfectly wrapped and immaculate as the company’s pre- and aftersales service & communication. The chairs are e... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Meubelwinkel

Geschreven door het bedrijf

Good design as standard. Case Furniture is the vanguard of creativity, winning international awards for its modern furniture and designs.


Contactgegevens

3,3

Gemiddeld

TrustScore 3.5 uit 5

381 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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3,3

Alle reviews

(381)

5 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Delighted customer

Carefully packaged. Fantastic quality. Extremely happy with the purchase of our dining chairs.

3 februari 2021
Logo Case Furniture

Antwoord van Case Furniture

Thank you for your feedback. We are glad you like your dining chairs as much as we do!

All the best,
Case Furniture Team

Beoordeeld met 5 van de 5 sterren

Excellent service!!

Excellent service!!! - Great quality furnitures.

2 februari 2021
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Antwoord van Case Furniture

Thank you for your feedback.

Look forward to hearing from you again soon.

All the best,
Case Furniture Team

Beoordeeld met 5 van de 5 sterren

Great service and prompt delivery

Great service and prompt delivery! Good communication with updates for the delivery day. The item was well packaged in a sturdy box. Thank you!

2 februari 2021
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Antwoord van Case Furniture

Thank you for your feedback Malin! We're glad to hear how great the delivery service was.

All the best,
Case Furniture Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service - the chairs I bought were in stock (so not long lead time), were delivered quickly and are exactly how described on the web site. I'm very happy.

2 februari 2021
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Antwoord van Case Furniture

Thank you for your feedback - it means a lot!

All the best,
Case Furniture Team

Beoordeeld met 5 van de 5 sterren

Brilliant company

Brilliant company, who delivered my furniture on time and always kept me in the know.

2 februari 2021
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Antwoord van Case Furniture

Thank you for your feedback Anthony! We're glad to hear how great the delivery service was.

All the best,
Case Furniture Team

Beoordeeld met 5 van de 5 sterren

Lovely product

2 februari 2021
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Antwoord van Case Furniture

Thanks for your feedback!

All the best,
Case Furniture Team

Beoordeeld met 5 van de 5 sterren

Case furniture Purlin rug

Small, but well chosen range of products. Quality seems good and the photographs on the website were accurately representative of the delivered article. Communication was good and delivery prompt with no issues whatsoever.

2 februari 2021
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Antwoord van Case Furniture

Thank you for your feedback Richard! We're glad to hear how great the delivery service was.

All the best,
Case Furniture Team

Beoordeeld met 5 van de 5 sterren

Prompt safe delivery.

Prompt communication after ordering to arrange delivery. Chairs arrived wrapped and cushioned to prevent damage in transport. Box used was sturdy with reinforced edges. The Profile chairs were new and spotless and super comfortable to eat around a table.

1 februari 2021
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Antwoord van Case Furniture

Thank you for your feedback Nilesh - it's really appreciated!

All the best,
Case Furniture Team

Beoordeeld met 5 van de 5 sterren

Excellent Service

We bought the Mathew Hilton Table from Case furniture, The quality of the table is excellent. The service was very good. Delivery was around two weeks as it states in the website. IT was installed here in the house and all the cardboard's was taken away that was handy. I highly recommend.

20 januari 2021
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Antwoord van Case Furniture

Hi Shahrad,

Thank you for your feedback - it means a lot!

All the best,
Case Furniture Team

Beoordeeld met 5 van de 5 sterren

Best 'Case' scenario

The Case furniture 'authentic new production' of Robin Day's '675' Chair is absolutely beautifully realised. Approved as it is by the Robin and Lucienne Day Foundation, I was delighted when I unboxed it at the shear quality of the manufacture. Every detail is perfect from the very mid century 'Elum' wool upholstered seat and with tiny improvements like the brass fixings on the bent ply arm/backrest I suspect these are better than the 1952 originals. This is a chair I have always wanted to own and finally I have one for my new home office. Case allowed me to save on delivery costs by collecting from their warehouse in Croydon. Great company, good communication and a pleasure to deal with.

15 januari 2021
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Antwoord van Case Furniture

Hi Ben,

Thank you so much for your feedback. We are so pleased that you love your 675 Chair as much as we do. Look forward to hearing from you again soon.

All the best,
Case Furniture Team

Beoordeeld met 5 van de 5 sterren

Beautiful desk

Beautiful desk. Good communication and prompt delivery.

15 januari 2021
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Antwoord van Case Furniture

Thank you for your feedback.

Look forward to hearing from you again soon.

All the best,
Case Furniture Team

Beoordeeld met 5 van de 5 sterren

Super Service

Super Service. Anna at Case was absolutely amazing.

15 januari 2021
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Antwoord van Case Furniture

Thank you for your feedback - we will pass on your message to Anna!

All the best,
Case Furniture Team

Beoordeeld met 5 van de 5 sterren

Superb service

Superb service, lovely chair and excellent delivery!

15 januari 2021
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Antwoord van Case Furniture

Thank you for your feedback - it means a lot!

All the best,
Case Furniture Team

Beoordeeld met 5 van de 5 sterren

New rug

I recently purchased a rug from Case & I ve been very happy with their customer service & the quality of the rug . I ll definitely use them again in the future .

13 januari 2021
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Antwoord van Case Furniture

We are very pleased that you are loving your new rug!

Look forward to hearing from you again soon.

All the best,
Case Furniture Team

Beoordeeld met 5 van de 5 sterren

Love this desk

Love this desk. Excellent quality construction and perfect size for my home office environment. I highly recommend it.

1 januari 2021
Review zonder uitnodiging
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Antwoord van Case Furniture

Thank you for your great feedback Edward - it really makes a difference! We are glad you love the desk as much as we do.

All the best,
Case Furniture Team

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service. Great communication and prompt delivery. Will probably buy again. Thanks.

23 december 2020
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Antwoord van Case Furniture

Thank you for your feedback Lawrence. We look forward to hearing from you again!

All the best,
Case Furniture Team

Beoordeeld met 5 van de 5 sterren

The whole experience from order to…

The whole experience from order to delivery handled with care and attention. The order arrived in excellent condition, complete in every screw and fitting, on time and with a helpful, cheerful and communicative driver. Assembly instructions were easy to follow.

20 december 2020
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Antwoord van Case Furniture

Thanks for your feedback Philip! We hope your Lap Shelving is a beautiful addition to your home. Look forward to hearing from you again in the near future.

All the best,
Case Furniture Team

Beoordeeld met 5 van de 5 sterren

Read this: they're exceptional

Delivery 4 days earlier than anticipated, assembly in situ, product is fantastic, 2 weeks faster than anyone else stocking the product in the UK, exceptionally friendly and efficient customer service. What's not to love. Will come back here ASAP, one of the most positive retail experiences I've ever had, AND during covid. Kudos!

19 december 2020
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Antwoord van Case Furniture

Thank you for your great feedback Ferdinand - it really makes a difference! We are glad your experience with us went well from start to finish. We look forward to hearing from you again in the future.

All the best,
Case Furniture Team

Beoordeeld met 5 van de 5 sterren

Bought a large rug

Bought a large rug. The whole process was 'as advertised ' from start to finish. Excellent value, good communications and speedy delivery on the appointed day. Will certainly shop with Case again .

19 december 2020
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Antwoord van Case Furniture

Thank you for your feedback David & Catherine. We are glad you are pleased with your rug and we look forward to hearing from you again in the near future.

All the best,
Case Furniture Team

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