castleassociates.org.uk Reviews 

321
•
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

Whenever you need a new service, it is always a bit of a gamble choosing the provider. After doing my due diligence, I decided to go with Castle, which was the right choice. From the friendly rece... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was having a very bad time with my previous employers. Even though I had evidance against their allegations, it seemed as if they were not listening and just wanted me out. When I signed up with Cas... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I came across Castle Associates through Google search and trusted it as it has 4.8 stars out of 317 reviews. The receptionist lady was very professional and helpful but the TU rep I was assigned was k... Toon meer

Beoordeeld met 5 van de 5 sterren

We want to say a huge thank you to Castle Associates, especially our Union rep, J. We were at a loss and going through an incredibly difficult time. We had nowhere to turn and called CA thinking ther... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Arbeidsconsultant

Geschreven door het bedrijf

We offer specialist employment law support, advice, and representation to help employees facing difficult situations at work, throughout the UK. We can provide a Trade Union Representative for Non-Members. Don't worry if you're not a member of a union, our fully qualified and experienced Trade Union representatives are on hand to help you with any concerns you may have with your employer and any issues you may face while in employment. We offer a 'pay as you go' service


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

321 reviews

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4,7

Alle reviews

(321)

17 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I'm really surprised and impressed by…

I'm really surprised and impressed by the help they gave me. Surprised because they gave a genuine free legal advice within an hour of me sending in my inquiry. They didn't push me into any further arrangements for their services and the information they gave was really useful. So, impressed overall! If I do need further legal help, I'll certainly be reaching out to them again.

31 juli 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

After many phone calls to varies…

After many phone calls to varies companies/bodies to assist with a particular matter, I contacted Castle Associates who, after a brief phone call, give me clarity on the situation and helped me deal with the matter in hand in a confident and professional manner. Without their excellent help I doubt i would have managed to reach the result I have. Thank you so much, your assistance, kindness and sympathetic approach to my problem it was helpful and very much appreciated.

21 juli 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A JOB WELL DONE!

It was a very stressful time at work for me, where I was being victimised. I was absolutely devastated by the whole situation. On speaking to Castle Associates, I was reassured that my case could be dealt with. A very big thank you to Castle Associates, for their expert advice and for putting me in touch with one of their Trade Union Representatives. Trevor supported me through the whole situation and if it was not for his knowledge, expertise and continuous support I could have lost my job and home. Thank you very much Trevor for always being at the end of the phone when I was so worried and loosing my mind. I recommend this service to anyone who finds themselves in same predicament as me.

14 april 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Awful company, terrible customer service - AVOID.

Awful company, terrible service and no help whatsoever provided.
I managed to get more advice and support from researching online and speaking to my own network.
Even after documenting the lack of work done (despite paying the £300 deposit fee) and writing a formal complaint I wasn’t able to get all my money back.
It honestly seems like a sham of a company that takes advantage of people in vulnerable positions. I would never recommend them or use them again. Don’t waste your money.

24 januari 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Outstanding

Outstanding ! The advice given is excellent.

Castle Associates have given me support and advice at every step of an arduous time with my employer. Their knowledge has helped empower me to turn around what has been the single most difficult time of my working life. All done at very affordable rates.

14 januari 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

On point

On point, she only asked me a few questions and she understood my entire case. The advisors was extremely supportive and enabled me to put together a strong defense. The process for receiving the advice was quick efficient and efficient. I'm so pleased I discovered Castle associates. They are the best advisors and advocates going.

19 november 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Hugely Reassuring and Informative

Having this facility is an extremely useful and reassuring service. Many people feel very confused about most aspects of law, particularly employment law. Following two sets of advice from Castle Associates, I am reassured and much better informed of my rights and potential outcomes, much more so than relying on my employers HR department (who are often not necessarily looking out for the employee despite protestation).
Thank you very much for your help, and I would recommend to everyone.

26 september 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I was in a very stressful situation at…

I was in a very stressful situation at work, where I was being bullied, harassed and victimised. I was absolutely devastated and emotionally drained by the whole affair. On speaking to Adrian at Castle Associates, he gave me the relevant information needed and the confidence to press on and challenge those involved. I can't thank Castle Associates enough, not just for their expert advice and empathising with my situation, but also for putting me in touch with one of their Trade Union Representatives, Trevor. Trevor supported me through the whole situation and if it was not for his expertise and continuous support I may have lost my job, my sanity and my dignity. I can't thank Trevor enough. I can personally recommend this service to anyone in the same predicament.

26 september 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very helpful

I got a call back from them on the same day and it's been very helpful and understanding
Many thanks

5 augustus 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

What an amazing team!!! And a special thanks to Brian Lashley

What an amazing team. I recently found myself on suspension after a call of mine was monitored by the company i work for. I felt at the time that it was unfair and did acknowledge the mistake straight away. The company decided to proceed to a disciplanry and i was amazed as i had an exemplary record over my 5 years of service. When i contacted Castle Associates for guidance and help they put me through to lynssey who explained straight away what they felt was the issue and advised in a calm and helpful way. Lynssey was brilliant and very much about being honest and upfront. Felt like i had support for the first time since the allegation. I paid the fee and was put intouch with a local trade union rep named Brian Lashley. Brian was instrumental, fantastic and a true professional. He sat me down and reviewed everything. Asked questions, liased with the company on my behalf and took all the worry and pressure away from myself and the family. There isnt enough good words in the english dictionary to describe how brilliant brian was and is. I could not thank him enough. After the hearing i felt that i was unable to remain with the company so i decided to hand in my resignation and the company accepted straight away with a full notice period being paid. The allegatiins to best of my knowledge have been dropped also. I can finish by saying that if anyone reads this review and is in a circumstance were you have been brought to a disciplanry and you feel that its not right then definitly ring Castle Associates. Amazing team and would recommend Brian Lashley to anyone. Thank you to the telephony team and Lynssey also.

26 juli 2019
Review zonder uitnodiging

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