CBD Bud Shop Reviews 

230
•
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

Recently, I suffered a severely fractured arm & elbow; it required 6 hours of surgery to repair the damage. As I soon as the exterior wound healed I began to use ‘CBD Freeze’ in its roll-on form. T... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

So I received the Delta 8 Gummies today. Was skeptical because I ordered ‘Runtz’ Gummies from Herbalisttea and did not feel a thing, not even relaxed. So, I took x2 Gummies (20MG) and honestly aft... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent company & services. Always reliable even if something goes wrong with royal mail they sort it out immediately & always looks after the customer. Like I have said before I will not go to any... Toon meer

Beoordeeld met 5 van de 5 sterren

Having used the same supplier for my Cbd flowers , I was very sceptical about using another company but seeing as these guys are cheaper I thought I'd give them a go. I purchased the Gelato and got... Toon meer

Bedrijfsgegevens

  1. Hobbywinkel

Geschreven door het bedrijf

Fast delivery form the UK's original CBD bud shop since 2018. Premium hemp tea flower, natural CBD products and cannabinoid extracts from established, certified, UK legal European sources. Organically cultivated and UK lab tested, with 24 hour Tracked postage free. Premium UK CBD hemp flower and CBD flowers, extracts, dabs, shatters, CBD hash, and more. Gummies and other edibles, CBD Oils, capsules and drinks!


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

230 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(230)

17 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Amazing store, highly reccomend

ORDER #11389 - Amazing store, I've been ordering here since the start of 2022 now and they've never failed on delivery or quality. I predominantly purchase hemp tea flower and I have tried the gummies too - both are really effective and it's nice to try the many different varieties they have on offer!

4 februari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

10/10 speedy delivery close to perfect quality

10/10 speedy delivery got it the next day
Quality was close to perfect I say this because I got a few stalks but nothing to bad prices are just right I tried like 5 different flavours an the gorilla glue was good and the zkittlez was good #11377

27 februari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing Products and Customer Service

Have been using the company since April 2019. The products have always been top quality.
Very quick postage. Fantastic Customer Service. I wouldn’t buy from any other company. I have trust in the Company and they are always really helpful.

28 november 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great company

Top company used them a good few times. Products are always top quality and the pricing is great. Wouldn't hesitate to use them again

22 oktober 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Liers

I want my free samples you promised twice have a screenshot it's your promise. Shove your free samples. They phoned and gave abuse yesterday. I'm not going to leave any stars. You lied twice to me. and I hate liers.

12 mei 2022
Review zonder uitnodiging
Logo CBD Bud Shop

Antwoord van CBD Bud Shop

Hi James, this is getting silly now. We’ve already spoke on the phone about this and we are waiting for our new hash to arrive with us and as I previously explained your order was already shipped when I tried to arrange the samples. I offered the samples as a goodwill gesture, you are not entitled to them, they were offered for free because I enjoyed speaking with you on the phone and its nice to be nice. Now I regret ever mentioning anything about samples as you wont stop harrassing me and my partner and leaving us nasty threatening voice notes which we have saved and ready to send to trustpilot. Your constant abuse over not yet receiving free samples shows our customers a lot more about you as a person then it does about us. We look after our customers.

Beoordeeld met 2 van de 5 sterren

Tasteless Buds, Weak Effect

Ordered 28g of OG Kush and I also got some free bud.
Unfortunately, the bud is tasteless and flavourless, very dry and it's not up to my expectations.

The high this gives off is not very strong compared to some of the buds they sell in CBD Flower Shop. To be able to smell the buds, you have stick them to your nose to get even a somewhat of a whiff.

I'm not happy with my experience at all, customer service was fine and so was the delivery. £130 is way too much to spend on CBD Flower that isn't good quality at all, you might as well be throwing money down the drain.

At the end of the day, CBD isn't everyone's cup of tea, after this experience I'm thinking of switching back to THC infused bud.

Due to this, I would like to receive a refund.

9 april 2022
Review zonder uitnodiging
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Antwoord van CBD Bud Shop

Hi Mia,

Thank you for your order and thank you for your review, OG Kush is one of our most popular CBD strains due to its beautifully iconic old school smell and taste, we’re sorry to hear that this strain was not to your particular taste. Everyone has their own personal preference and I guess this is not the right strain for you, we have a wide range of other strains which smell and taste very different to our OG Kush so maybe one of these will be a better option for you if you decide to shop with us again in future.

Our personal favourite right now is Wedding Cake!

Thanks again for your feedback :)
CBD Bud Shop



Beoordeeld met 5 van de 5 sterren

Absolutely AMAZING service and…

Absolutely AMAZING service and brilliant product . If I could give 100 stars I would!

I had a problem with payment NOT due to the shop whatsoever and they were absolutely amazing at dealing with it.

Their customer service is brilliant, so friendly and they are responsive which is brilliant.

And the products are completely amazing and just as described .
If any doubts then don’t hesitate , best Cbd shop around in my opinion. I can’t fault them

10 maart 2022
Review zonder uitnodiging
Logo CBD Bud Shop

Antwoord van CBD Bud Shop

Hi Charmaine, thank you so much for the review. It was our pleasure to help you and resolve the payment issue and we are very grateful for your support! If you need us in future we are only a call or an email away. Enjoy your weekend! Will @ CBDBudShop

Beoordeeld met 5 van de 5 sterren

Amazing customer support

Firstly I would like to say, if you ever have any issues or cannot get through to them through email to use the phone number provided. The customer support I received was outstanding. I unfortunately was too quick to judge when I had not received my initial order and had not received a response back from my emails and left a negative review.

Turns out this is a small business, family run. Just give them some time they do get back to you. The product I tried was the D8 gummies, unfortunately I had issues with the first ones I received. William was so quick to resolve this issue and even spoke with the supplier and let me know of their response which I really appreciated.

Even though I didn't get on with their D8 gummies it's nice to know that they work for others. Personally I will be sticking to my D8 cartridges along with the CBD paste I use to assist in managing my chronic pain. However I will certainly be keeping an eye on the CBD Bud Shop website and Instagram in case they release any new products I'd like to try.

Thank you William for doing all you could to make sure I received my order.

30 januari 2022
Review zonder uitnodiging
Logo CBD Bud Shop

Antwoord van CBD Bud Shop

Hi Rebecca, thank you so much for your review. We really appreciate you trying our products out recently. I’m glad to hear that you have also found another alternative to help you manage your chronic pains. If you ever need anything from us in future do not hesitate to reach out again.
Enjoy your weekend! Will @ CBDBudShop

Beoordeeld met 5 van de 5 sterren

Received my package today!

So I received the Delta 8 Gummies today. Was skeptical because I ordered ‘Runtz’ Gummies from Herbalisttea and did not feel a thing, not even relaxed.

So, I took x2 Gummies (20MG) and honestly after 45 mins - 1 hour, I instantly started feeling a buzz in mind and body. I felt elevated, euphoric and no anxiety or paranoia what so ever. It lasted couple hours and by the end of the day- I felt so relaxed and ready for bed ^_^ Will be reviewing the Delta 8 Oil too! Thank you CBDBUDSHOP <3

24 december 2021
Review zonder uitnodiging
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Antwoord van CBD Bud Shop

Hi Selene, thank you for your amazing feedback. Please let us know if we can help with anything in future!

Beoordeeld met 5 van de 5 sterren

Broken bones

Recently, I suffered a severely fractured arm & elbow; it required 6 hours of surgery to repair the damage. As I soon as the exterior wound healed I began to use ‘CBD Freeze’ in its roll-on form.
The results were virtually instant; relieving the aching & pain caused by this traumatic event.
I’m now 12 weeks on from surgery and continuing to use ‘CBD Freeze’. It helps me actively engage in rigorous physiotherapy, truly aiding my recovery.

23 oktober 2021
Review zonder uitnodiging
Logo CBD Bud Shop

Antwoord van CBD Bud Shop

Hi Lesley, thank you so much for your review! I’m really sorry to hear about your injury and it’s amazing to see how our CBD Freeze has been helping you after your surgery. Thanks again for sharing this with us! Will @ CBDBudShop

Beoordeeld met 5 van de 5 sterren

Excellent service, excellent products.

Honestly, I can't say enough good things about these guys. Not only are the products they sell well sourced and great quality, they're also dispatched incredibly quickly, and their customer service is far above and beyond others in the same market. Definitely can't recommend cbdbudshop enough!

2 oktober 2021
Review zonder uitnodiging
Logo CBD Bud Shop

Antwoord van CBD Bud Shop

Hi Chris, thank you so much for your review. It is our pleasure to serve you and we are always a call or an email away if you need any help. Will @ CBDBudShop

Beoordeeld met 5 van de 5 sterren

Great service and a fantastic product

Fantastic, arrived on time and legit. A great way to cut down on the THC consumption.
Would definitely buy again and recommend to others.

24 augustus 2021
Review zonder uitnodiging
Logo CBD Bud Shop

Antwoord van CBD Bud Shop

Hi Aide, thank you so much for your review. We love to see our customers happy and it’s great to hear how our products are helping to reduce your THC consumption. Thank you for sharing this with us and our community. Will @ CBDBudShop

Beoordeeld met 1 van de 5 sterren

Very unhappy

Ordered and paid for an order 30/4/21 £29.99 for the order and £10 for delivery as Jersey is classed as overseas. I received an email on the 4/5/21 saying my order had been shipped. I sent emails on the 10/5/21 and on the 12/5/21 as I had not received it and received no reply to either email.
After sending an email threatening to take the matter further I received an email on the 17/5/21 apologizing that I had not received my order telling me it had been sent with Royal Mail signed for post and blamed COVID and Brexit for delays and stated there will be no more deliveries internationally until things change.
The email very kindly stated that as the situation was unacceptable by their usual standards a full refund of my shipping cost and a 50% refund of the order cost would be credited back to my payment method and that my order should arrive by the end of May.
That sounds great customer service but I have never received any refund of any amount on my credit card and have still not received my order.
I have had to wait until today to check my credit card paper statement and there is no record of any refund of any amount whatsoever from this company.
I have paid £39.99 for a product I have never received and intend to take this matter further and would advise anyone else to think carefully as to who they deal with, there are plenty of companies out there who will probably deal with things in a better way.
I have waited until today to post an update as to my review.
First things first, the email I sent on the 12/6/21 stated that if I did not receive a reply by the 17/6/21 I would take the matter further.
Contrary to the reply to my review, I received no reply whatsoever from cbdbudshop.co.Uk. on the 12/6/21
I spoke with my card provider yesterday and they confirmed no refund whatsoever had been refunded from cbdbudshop.co.uk at any time to my account, so still £39.99 paid out, no order received and no refund.
As said in the reply to my review, I phoned the telephone number provided just after 5pm yesterday and guess what? No reply 24 hours later.
From reading cbdbudshop.co.uk’s speedy reply to previous negative reviews, pointing out where reviewers were wrong or in fact were leaving false reviews, I look forward to their response to this update
*Update to the above and to CBD bud shops reply*
I see your previous reply was removed and your previous reply stating the quickest way to resolve issues is to phone you has been replaced with advice to check my emails, which I always have done throughout this whole shambles of a process.
The last part of my review stated I had phoned you ( the 8th of July) and 24 hours later had received no reply, contrary to what you had said would happen. The only reply I received was an email on the 10th, stating you would have phoned me back 24 hours later on the Saturday, which in my understanding of time was 48 hours later not 24.
I have today received the statement from my card company which shows a refund from your company had been received on the 10/7/21.
You have stated from the beginning that I have left false
information throughout my review so please explain which parts are false?
The facts as I am concerned are as follows,
I never received any order whatsoever.
I never received any partial refund as you first stated
I never received any remaining refund after that as you stated you had made
I followed your advice in your first response to PHONE you, which I did and received no call back to the message I left on your answer phone
It took until the 10th of July to receive my refund and then you state it was a technical issue but insistI am leaving false reviews.
I have written nothing but the truth as regards my experience of dealing with cbdbudshop.co.uk and it’s a pity that the business being reviewed is apparently able to remove previous replies to the customer reviews, which actually does not show a full picture of what has occurred during the process.
* My Final word on the matter*
Strange that you flagged the review to trustpilot to investigate this as a malicious review and yet here it still is on their website. I stand by my review as being an honest reflection of my experience with your company.

30 juni 2021
Review zonder uitnodiging
Logo CBD Bud Shop

Antwoord van CBD Bud Shop

Hi Julie, we really appreciate the feedback. Please be sure to check your spam/ junk mail in future as we would have been able to resolve this issue a lot faster for you had we heard back from you sooner via email.

We understand that it can be frustrating in situations like these although the false information in your review above can be very misleading to our new and existing customers alike and therefore we would greatly appreciate if you could remove the review otherwise edit it to acknowledge that we were not responsible for this technical error in your case and that we have now resolved the issue.

It is evident from our hundreds of other 5 star reviews that great customer service is our highest priority, served up alongside top quality CBD products.

Hi Again Julie,

Please stop editing this review with more false information.

I don’t know what you want from us and I don’t know how we can help you any further now that your refund has been processed.
We accept that it should have been processed sooner, through no fault of our own since our payment provider was unable to process it after our initial request a few months ago, and we have sincerely apologised for the delay multiple times now.

We understand it must have been frustrating but now you are lying to all of our potential customers about how it was handled, if you had have emailed us to say that you were still waiting for your refund we could have investigated it there and then, instead you waited a relatively long time, assumed that we never sent your refund, and then left this review without a phone call or email prior to give us a chance to find out what had happened with your refund.

Also, I did return your call within 24 hours as promised after you attempted to call me late in the evening on a weekend well outside of working hours, and you didn’t answer, and I did reply to the email which you claim otherwise, and you didn’t answer, eventually I came to realise that you have stopped replying to our emails all together and instead you just update this review to contact us.

It’s a shame that trustpilot allow these sort of malicious reviews, at this stage we do not know what more we can do or could have done differently.

For anyone else reading this, please understand that we truly appreciate all of our customers and we aim to look after each and every one of you as if you are a part of our own family.

We will hold our hands up and admit that occasionally technical errors can occur or even delays with postage are entirely possible seeing as our business is based online, however as demonstrated from the rest of our trustpilot reviews, we will always go that extra mile to resolve such issues and we are proud to say that no customer of ours has ever lost out on a single penny even if it is at our own expense, because we do care about your experience.

I’m sorry that our service wasn’t good enough for you on this occasion Julie but you have been far from honest in your review for reasons uknown and it’s upsetting that anyone would go to these lengths in attempt to damage the good reputation of our business.

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