I have had nothing but great service from Cbvelo. They promptly return messages and are accommodating, friendly and always anxious to do the right thing for the situation. Rare for a company, they go... Toon meer
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Lees wat reviewers zeggen
I contacted them regarding rubber seal on charging port came off. And they replied promptly and sent me a replacement. Very happy with their outstanding after sale support.
EV bikes exceeded our expectations, customer service was outstanding. We're very satisfied we went with Cybervelo to purchase our bikes. Great manuals to help with assembly, also very helpful vid... Toon meer
I really like the bike. It’s fairly easy to build although the instructions I feel were from an older model so there were some minor discrepancies( there was nothing menitioned about installing the ki... Toon meer
Bedrijfsgegevens
Over Cbvelo
Geschreven door het bedrijf
Welcome to Cybervelo
Cybervelo entered the e-bike industry in 2013. We are an electric bike company that loves to listen to our customers' suggestions. We only offer the best electric bikes at affordable prices. Constructed from the strongest 6061 aluminum and magnesium alloys, our bikes resist oxidation, and corrosion, and are affordable. You will enjoy your bike for years to come for the least amount of money.
When it's time to go out there and explore the world, we wouldn't settle for anything less. Enjoy the ride.
What we can guarantee
Free shipping & One Year Warranty
Make e-rides accessible, fun, and reliable—turn every commute & adventure into a joy, with affordability at heart.
Contactgegevens
FLAT/ROOM 1802.BEVERLY HOUSE 93-107 LOCKHART ROAD. WAN CHAI , 999077, Hong Kong
- support@cbvelo.com
- cbvelo.com
4,4
Uitstekend
102 reviews
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Great bike
Great bike, delivery was quick, very satisfied and would consider ordering again
14 oktober 2025
Great product
8 februari 2026
Well built and arrived in great condition.
After purchase customer service was excellent. They went above and beyond to help fix my minor issues adjusting some components. I have put around 70 miles on it in a week or so. I find the estimated mileage to have been exaggerated but it's still good enough for my purposes. 30 miles took me from 100% to 20% in which I was pedaling and also just using throttle. Maybe you really could get better range from it if you never used throttle and kept the speed under 20mph? So adjust your expectations about range.
1 mei 2026
The EK7 has been absolutely fantastic &…
The EK7 has been absolutely fantastic & has survived way more that it should have....with 1 exception....the brakes....maybe not meant for extreme downhill cuz they definitely don't make the cut for that!
Customer service has been great! Delivery service was flawless
1 mei 2026
Timely shipping and responsive customer…
Timely shipping and responsive customer service for the little issue I had with the description and photos not matching exactly what I got.
1 oktober 2025
Shitty qualify the bike completely…
Shitty qualify the bike completely broke after the first month so never again.
5 maart 2026
Antwoord van Cbvelo
We would like to apologise sincerely for your unpleasant experience. We take all user feedback very seriously and hope to resolve the issue you encountered. Please contact us at support@cbvelo.com with your product and order details. Thank you for allowing us to improve our service. We look forward to hearing from you.
Case#135204 your representative on this…
Case#135204 your representative on this case was very helpful, kind and courteous with that being said I give her a five star rating. Thank you so much for your help.
28 april 2026
Review zonder uitnodiging
Best bike I have owned (EK9)
This is a very well made, VERY powerful, good looking bike. The pictures do not do it justice and it easily powers up the sometimes fairly steep mountain roads where I ride.
As far as acceleration, 2 words: Hang on.
23 april 2026
I have the Ek12 bike and it has really…
I have the Ek12 bike and it has really nice paint and a very comfortable ride. Its not very heavy. So its easy to get it on my ebike rack.
21 april 2026
Review zonder uitnodiging
Bike folds up real easy and makes it…
Bike folds up real easy and makes it simple to put in the back of my car. Comfortable and easy to ride. Great choice if your looking for a folding e-bike
30 maart 2026
Review zonder uitnodiging
Easy to complete my purchase
Easy to complete my purchase. Showed options & accessories to add to purchase.
15 april 2026
Very attentive to my questions
9 april 2026
Order processing and expedited shipping…
Order processing and expedited shipping was spot on.
17 april 2026
We bought two EK7's and are happy
We purchased two EK7 bikes. The order process went smooth and they both arrived with in a few days from different locations. The assembly was simple and everything works as it should. I did have a couple of issues.
1. The information on line says it fits riders from 5'-4" to 6'-4", my wife is 5'-5" and she couldn't reach the ground with the seat all the way down. We replaced the suspension seat post with a solid one from amazon and now she fits.
2. One of the bikes has a mounting plate with for screw holes to mount a front rack and the other doesn't. I wasn't planning on adding a front rack but found it strange that it was missing from one of the bikes.
Overall we are pleased with our purchase and hope to get many years of use out of the bikes.
17 april 2026
Thank you for sending the repair part…
Thank you for sending the repair part that fixed the problem.
14 april 2026
Excellent customer service
Excellent customer service! Excited to get my bikes!
15 april 2026
Review zonder uitnodiging
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