CCTV Direct Reviews 2.859

Lamont assisted me with a firmware issue and he’s got it spot on immediately, they are all great lads and lasses on support and in sales

Phoned and spoke to Adam in the technical department and he helped me get the info I needed.
Thanks again
Lee

I bought three Hanwha cameras from CCTV Direct as they had the best price available. They were quickly delivered, and when I installed them they all showed moisture inside the lens. Unfortunately it didn't clear up in a few days so I contacted the support team.
Lamont Marshall helped me throughout and he was so friendly and understanding, he went above and beyond to make sure I was sent out replacements which were tested and have been working absolutely fine. I was so impressed by the support and I'll definitely be recommending others to use CCTV Direct in future. Lamont is a credit to the company. Thanks again for your help!

Brilliant service and rectification of fault from Adam.

I have dealt with CCTV direct for many years & would highly recommend them. Their tech support are very quick to respond and Lamont & Dan resolve problems quickly & efficiently & profesionally.
Dean @ DN Datacom

Adam was brilliant as ever.
Few issues with clients android phone ref event notifications.
Adam quickly jumped on the job and resolved .
Thanks

Adam was very helpful and sorted within minutes .

I had a fault with the microphone on one of my uni view tri-guard 2.0 cameras, Dan Lee at tech support remoted in on the EZ view app and checked it out, he also updated the NVR and camera software. He confirmed one of the cameras had a faulty microphone which is under warranty and now can be replaced by my installer. It was quick, easy and hassle free very efficient.

Danial was so knowledgable and got straight to the problem and solved it for me , always willing to help us thank you very much

Have dealt with this company many times mainly with Lamont from Tech. Dept. Great friendly, professional helpful advice. No task too much and time not an issue. Would defo recommend to anyone.
Ian. East Sussex

Really helpful and friendly service from Dan.

He was able to resolve my technical issues whilst i was abroad. I was impresed by his customer focus (remembering my issue) when I called once back in the UK about another matter.

Lamont from CCTV Direct was amazing.

So we were really struggling with an unusual issue with 4 cameras on a 26 camera system were on line but no Live view.
Lamont remotely logged in, spent time diagnosing the problem and sorted it out in no time at all.
Massive thanks to him as always super helpful.
Tom & Colin

Lamont again sorts an issue with a complex set up. It’s refreshing in this day and age that you can call a company with a problem, the phone is answered straight away or the option of a call back which always happens. 9 times out of 10 the issue/problem is sorted on the first phone call.
Thank you to all the team at CCTV Direct.

A fantastic partner for your CCTV needs. Very helpful and always go above and beyond for there clients

Michael Shearon - Optica Fire & Security MD

The service Iv received from Daniel Lee in helping me get my new CCTV system set up to work how I wanted it to was second to none he could not of been more helpful than he was
and was also really patient with me and explained everything to me that I didn’t understand
Thanks so much
Daniel.

Lamont was really helpful and sorted my issue out

I am not very good with tech
Daniel was very patient and explained the steps required to get us fixed and running.
Good job Daniel
Thank you
Adam H (MD)

Lamont Marshall, was a great help yet again. Logged on quickly reset the settings that weren’t working correctly and got my customer all up and running in no time. Always providing a great service.
Thanks again