CervicalCloud Reviews 167

Neck and shoulder massager🤩👌100%recomendation.

I am new mom with big baby all day and night. This is a life saver! Carry my baby for a long time sometimes cause me pain but the products from this company help me a lot to reduce me the pain

I work all day at the computer and my posture was feeling strong discomfort, this was causing me frequent back pain. then I decided to buy the cervicalcloud postural corrector. now I no longer have those pains caused by desk work and I am doing very well

Amazing product. It really works and makes your muscles get rid of pressure, apart from correcting your posture in a very comfortable way.

2.5 months from the time of the order until the pillow arrived. i kept being told the shipment would “arrive shortly.” finally, after demanding a credit then eventually receiving the product, i was told to return the product to a paris mailing address. international shipping costs were estimated anywhere between $40 and $126 to return a basic $50 pillow. ridiculous!

I ordered a pillow from this company back in around May 2020 and it never arrived. Now they have the nerve to email me about being "chosen" to get 50% off some other product! No, I don't think so! Avoid this company at all costs.

Definitely a scam! I would post pictures but it was basically a vacuum sealed package that literally had a label on it that said "surprise". Avoid at all costs!

Sham of a company put in a order over 3 months ago. Spent the last few weeks trying to get a refund to be told they can't find my details even though I sent on the confirmation email. Stay away

I bought a pillow 3 months ago, and I never got it. I keep sending emails, and the company send me to another adding the word shop, but their website doesn't work, and the email they provide neither, Definitely a scam, don't buy to them.
Now I have to deal with my bank

Seems to be a scam. I’m still waiting after receiving some apparently fake tracking info

Trying to get a refund and they’re telling me that from the get go in there policy that I agree to that there’s no refund. What kind of crap is this! The product sucks don’t waste your money!!!!!!!

The company is a con, ordered a pillow on the 18th of May, received order number and a fake tracking number. I have been trying to contact them for two weeks with no response, then their website has disappeared.

La página web es muy moderna y los productos que se venden en ella son de alta calidad.

On May 14th, I placed my first order for a cervical cloud pillow. I was immediately e-mailed an order number (ORDER #CS21597WS). A few minutes later, I placed a second order for another Cervical cloud pillow and a neck & shoulder massager and immediately I was emailed an order number (ORDER #CS21598WS). I was later emailed a tracking number for only one of my orders. My credit card was charged for both orders. I received delivery for one pillow and the neck massager. I contacted customer service to let the company know that I only received one tracking number and to please send a second tracking number for my second order. On May 30th, a Customer Representative, Lennie Mae, contracted me to inform me that records show that my order was delivered. I explained the situation to her and ask if she could compare order numbers to tracking numbers to confirm deliveries. Also if she could provide me a tracking on the order I have not received. On May 31, she stated she will check with shipping team and follow up with me. Well it’s June 16 and I have not received any feedback or refund for pillow not received or delivery of pillow. I’ve requested a contact phone number so that I could speak with someone but got nothing and I provide my phone number for some to contact me. How can a company charge you for merchandise and not ensure you receive it and if you didn’t receive help you to resolve the issue. This is very poor service! I expect and deserve better service! I just underwent neck surgery and I need both pillows in which I have paid for!

Retired Military Veteran

Tenía ganas de tener alguno de estos productos para aliviar mis cervicales. He pedido información en la web y parecen honesto. Seguramente voy a pedir algún producto porque tienen muy buena pinta y seguro que me servirán de mucho.

AVOID THIS COMPANY!!
Absolute fraud.
Claims to be a French based company with outlets in the US and Australia, but then the delivery comes from a Chinese company called 'Cu Jia Trade Hangzou Branch'.
When it arrives, the pillow has been carelessly mashed and duct taped into a misshapen ball, and there's no receipt or acknowledgement of the product, or anything to say it's come from CervicalCloud. Again on the packaging it just says 'Cu Jia Trade Hangzou Branch'.

Worse still - it stinks!! The pillow and case smells strongly of chemicals or petrol or something gross like that. God knows what sort of factory it's come from, but no way would I put my face anywhere near it.

Please read their refunds policy carefully before ordering - firstly, they state that only refunds are offered on 'regular priced' items and not sale items - but their entire website is constantly on sale!! So by that policy alone they won't accept a refund..
Also they ask that for any refunds, products should be returned to a location in France, when clearly the product wasn't sent from there and given that I'm based in Australia no way would I pay for that shipping!

I'm out AU$60 to this fraudulent company and won't be making the same mistake again.

AVOID THIS COMPANY!!

Verry good product i am very happy thank you very much

Ho apena ricecuto il mio LEG MEMORY FOAM PILLOW. Sono molto soddisfatto. Il cuscino è arrivato in pochi giorni ed è lo uguale come nella descrizione. Grazie.

Their products are simply fantastic. I had a problem with my neck because when I woke up from my bed I had always a sore neck. I tried to search on google for something that could help me and I found this website. I bought a contour neck pillow and it solved my problem. Now I can sleep without any issue at all.

Since i have been working at physically hard work i got a back pain problem and it was hard for me to fo massage myself and there is no one to help me even my wife wasn't with me. I tried different kinds of oil but didn't work. And i came to know about 'Back Stretcher & Massager' i hot really relief from my pain. As my experience, physically hard working person or same having problem person can use it and it definitely works thanks.