CET Reviews 4.317

Excellent service for emergency home repair. Telephone answered promptly and simple process to action claim. Engineers visited within 4 hours and resolved the problem. Very impressed

Prompt response to my kitchen drain blockage.
1st plumber sent couldnt fully deal with the problem,so arranged for someone else to come out,the following morning.This was an urgent need under stressful situation for me as a funeral was leaving my house the following day.However CET delivered and the problem was resolved.

The plumber who came out to me was really friendly, and polite. He was helpful and went out of his way to juggle things around to fit my job in before I had to leave for work.
Trying to get someone to contact the engineer however wasn’t as easy, in fact it was myself that arranged him to come early with me being at work. I had saved his number from an earlier contact with him.
The guy I spoke to in the office wasn’t as helpful.

Kept in touch with us regarding arrival time.
Thorough with repair and checking boiler and all gas connections thoroughly.
Very polite and friendly.

Very professional and knowledgeable staff. I have a kitchen sink leakage and it was resolved swiftly

Ian was a polite guy
done the job efficiently & cleaned up after himself
Would highly recommend

I couldn’t believe how quickly it was dealt with. Call to my insurance company, called back within 10 minutes with appointment time, which was within 2 hours of my initial call. Engineer arrived spot on time , job completed, tested and done within an hour or less. A very efficient service

Shocking service and company. Can't believe they are endorsed/recommended by Y. Water.

Paid CET £700 up-front to identify where a leak was on the driveway. They simply dug a hole, damaging the water meter casing in the process, didn't identify where the leak was and refused to return unless I paid them more money to simply dig another hole.

In the meantime I contacted another company ADI who were absolutely brilliant. Used proper scientific equipment to identify where the leak actually was, limited any damage to my drive and back filled the hole unlike CET (even though they promised they would back fill the hole).

So STEER WELL CLEAR of CET and use ADI instead. Special shout out to Matthew at ADI who was immense. Thank you very much.

Very prompt response. Worked professional and no mess. Sorted problem.

Friendly engineers, explained clearly what they were doing, and worked quickly and cleanly. Excellent.

Excellent and friendly staff

Nat West answered my query immediately and someone was with me within an hour. Superb service

Excellent experience end to end, I called for broken down central heating boiler. Call answered quickly and very efficiently, engineer booking confirmed in the hour, engineer visit on time, new fan needed which the engineer had in the van, all fitted in minutes and heating restored. The engineer was excellent , very cheerful, a pleasure to have working in the house.

Billy was very professional and friendly, found the leak very quick and fixed it! Would absolutely recommend CET and Billy again!

Came and fixed my blocked drains within four hours. Good service.

Fantastic support from first call to checking that the work had been completed satisfactorily.

Great service from start to finish. The engineer arrived on time, was respectful of my home, and replaced the mechanical valve efficiently. My heating radiators are now working perfectly again. Professional, tidy, and clearly knew what he was doing — highly recommended.

Fantastic company to deal with sorted issues out straight away

They sent a plumber out via our home insurance company to fix a leak in the loo. Paul turned up on time and immediately found the issue and dealt with it quickly and professionally. He was polite and very helpful, we recommend highly