CEWE Reviews 

1.116
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I buy a personalised calendar every year for a family Christmas present. Christmas 2025, I order the calendar, spending a considerable amount of time choosing pictures for the next 12 months. When the... Toon meer

Beoordeeld met 5 van de 5 sterren

I've been using CEWE for many years and even though their prices have increased significantly, I have stuck with them because of the quality of the books. I do wish they would bring back discount offe... Toon meer

Beoordeeld met 5 van de 5 sterren

I made photo books for the children leaving our national school to go to secondary as a reminder of their national school days and they turned out beautifully. I am very pleased with the quality and... Toon meer

Beoordeeld met 5 van de 5 sterren

I recently created a boxed Wedding Album gift for my niece. CEWE album was top class, the quality, service & price was beyond my expectations. I loved all the choices of design, colour, print etc whic... Toon meer

Bedrijfsgegevens

  1. Fotoprintservice

Over CEWE

Geschreven door het bedrijf

As Europe's leading photo printing company, we're passionate about turning your most precious photographs into beautiful, high-quality printed pieces.

Our lab utilises the most advanced techniques, combining years of in-house experience with photographer-approved print processes and materials to create the premium CEWE PHOTOBOOK, Wall Art, Calendars and more.

Home to the award-winning CEWE PHOTOBOOK, which transforms your images into a stunning storybook of memories.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 55% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

Zo gebruikt dit bedrijf Trustpilot

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4,3

Alle reviews

(1.116)

120 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Fantastic service.

I ordered wedding photo book and I was little bit worried how that will look like. But when it arrived it looks amazing. It's fantastic. I will definitely order again.

8 april 2025
Beoordeeld met 3 van de 5 sterren

The cost of your photobooks is far too…

The cost of your photobooks is far too high & you offer no incentives to repeat customers. Very poor!

4 april 2025
Logo CEWE

Antwoord van CEWE

Dear Helge Schneemann

Thank you for reaching out to us and sharing your concerns. We’re sorry to hear that you’re not completely satisfied with our service.

We take great pride in the quality of our photobooks, which are crafted using premium materials and advanced printing technology. Each photobook is carefully designed to provide a personalised and lasting keepsake, and our pricing reflects the attention to detail that goes into creating them.

That said, we completely understand that our prices may be considered expensive, and we sincerely apologise for any inconvenience this may cause.

While we do not offer regular discounts, we do provide bulk discounts for orders of multiple copies of the same product, starting at 5. If this is something you might be interested in, you can find more information on the bulk order page of our website.

Additionally, we offer several alternative options that may better suit your budget, such as smaller photobook sizes or softcover photobooks. These options are more affordable but still maintain the high-quality finish that we’re known for.

We greatly appreciate your feedback and understanding, and if there’s anything else we can assist you with, please don’t hesitate to let us know.

Kind Regards,
Mya
Customer Service Support.

Beoordeeld met 3 van de 5 sterren

Travelled to Boots in Kendal to use the…

Travelled to Boots in Kendal to use the cewe instant photo developing machine (50 mile round trip). Loaded up our pics (40 in total £22) just about to confirm my our the machine shut down completely for 20 minutes we didn't know what was happening neither did the Boots members of staff..
Finally loaded up again and started printing, the machine ran out of paper..
A day later looking through our pics to find all of the pictures had been cropped by at least 5mm on all 4 sides of the photo's some missing some important to us information off..I rang Boots customer services who advised me to go back to the store.So off to Kendal again to find out the machine is set up like that and I'd have to edit each pic.
There is NO information about this in or around the machines and there isn't a simple Cewe customer service number.. no happy at all.

15 april 2025
Review zonder uitnodiging
Logo CEWE

Antwoord van CEWE

Dear Kevin Price

We’re truly sorry to hear about the experience you had in-store and want to assure you that your satisfaction is our top priority.

To help us investigate this further and work to make things right for you, we kindly recommend reaching out to our customer service team directly. Our team is available to assist you and ensure any concerns are resolved promptly and to your satisfaction.

We also offer a dedicated phone number for our customer care team, so please don’t hesitate to get in touch—we’re here to support you and ensure you are completely happy with your purchase.

Thank you for bringing this to our attention, and we look forward to resolving this for you as quickly as possible.

If you wish to discuss this further, please contact our customer care team using one of the following methods –

Telephone: 00 44 330 912 2113

Email: info@cewe.ie

Or Live Chat

Kind Regards,
Mya
Customer Service Support.

Beoordeeld met 5 van de 5 sterren

Yearly family albums

I'm doing a yearly family albums. I already order few of them.
The program is easy to operate, the photos are in very good quality. The same the cover.
Quite fast delivery from the day of the order.
I highly recommend it.

10 maart 2025
Beoordeeld met 4 van de 5 sterren

Lovely memory book

My Photo book turned out great. The Cewe website was easy to navigate and design your own pages. It's hard to visualise though how big the A4 portrait format will look on a small screen and get the font size right. It's a great way to present your best photos.

10 februari 2025
Beoordeeld met 2 van de 5 sterren

Not impressed

Received album however 6 out of 24 photos had heads chopped out really unimpressed and will not use this service again.

24 februari 2025
Review zonder uitnodiging
Logo CEWE

Antwoord van CEWE

Dear Catherine Murtagh

We are sorry to hear that you were not completely satisfied with our service.

We apologise for any upset this situation has caused and want to investigate this further for you. We always strive to resolve any issues in your favour.

Unfortunately, it appears that you have not provided any contact details or your order number, so we are currently unable to look into this matter further for you.

Please reach out to us with your contact information and order number at your earliest convenience so we can begin working on a resolution for you.

Thank you for bringing this to our attention, and we look forward to resolving this for you.

If you wish to discuss this further, please contact our customer care team using one of the following methods –

Telephone: 00 44 330 912 2113

Email: info@cewe.ie

Or

Live Chat

Kind Regards,
Mya
Customer Service Support

Beoordeeld met 5 van de 5 sterren

First time using this excellent service

First time using this service. I have 15 years of photos to print and store so that I have physical copies. I did five years first to check the timing and quality. I was not disappointed. Great value for money and quality was perfect. Will be ordering the next ten years soon when I pluck up the courage to wade through them. 😅

5 februari 2025
Beoordeeld met 2 van de 5 sterren

Disappointed

The quality of the cushion cover itself and the pictures was great however the filling isn’t even enough to fill half of the cover so it doesn’t even sit up properly on the couch.
Disappointed for the price paid.

20 januari 2025
Logo CEWE

Antwoord van CEWE

Dear Charlotte Fox

We are sorry to hear that you were not completely satisfied with your order.

We have looked into the matter, and unfortunately, we are unable to find any correspondence with our customer service team regarding this issue.

We strongly recommend reaching out to our customer service team directly. Your satisfaction is our top priority, and we are committed to resolving any issues in your favour to ensure you are completely happy with your purchase.

If you wish to discuss this further, please contact our customer care team using one of the following methods –

Telephone: 00 44 330 912 2113

Email: info@cewe.ie

Or Live Chat

Kind Regards,
Mya
Customer Service Support.

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