Charter-a Reviews 

Great service, very professional. responding very quickly to any last minute changes to requirements. The pilots they employ are excellent too, extremely competent and empathetic to their passengers needs.

My first experience of working with Carter-a. Every detail was attended to and my trip was completely painless. Well done and thank you. I will be using Charter-a again.

First time using Charter-A. I had a very late request and the team dealt with it straight away. excellent service. now my number 1 choice for air travel.
keep it up.
Thanks

Thanks to the team at Charter-A. Managed to source a flight at short notice for me. Nothing seemed too much of a problem and all went to plan. Thank you

Everything went like clockwork from a very professional outfit would highly recommend and will certainly use again

Dealing with Charter-A team made the the travel arrangements really easy even with the COVID restrictions. Will certainly be using them again

This amazing company did everything they could to make our journey easy and comfortable . We were travelling to our new home in England from Madeira we our cats and dogs.
Mark who organised everything went out of his way to help make this a once in a lifetime day.
I would recommend this company without hesitation to anyone who requires a professional , friendly and helpful service .

Mark at Charter-a arranged for us to fly to England from Madeira this week with our three dogs and five cats. The flight was a wonderful once in a lifetime experience we will never forget but what was even more wonderful was the care and commitment with which Mark organised everything. It is not often that one comes across someone as compassionate, competent and efficient as Mark and we are privileged to know him. Nothing was too much for him and even when there were problems he sorted them out before letting us know. We can only recommend Charter-a unreservedly; you will be in safe hands if you put your trust in him and his team.

Very impressed with the service from Charter-a, knowledgeable, competitive and I have been particularly impressed with their ability to arrange flights with minimal notice. Highly recommended.

Absolutely Fantastic service from start to finish thank you mark stress free and the most amazing helicopter was a great entrance to the wedding :-) highly recommended

A truly excellent service from start to finish! Nothing was too much trouble for Mark and his team and he was on hand to resolve any queries or issues immediately. Everything was dealt with in the most calm, professional and friendly manner and we were seamlessly guided through all of the necessary documents and paperwork, to ensure that everything was in place before the flight even took off. I felt very safe and reassured that everything had been considered thoroughly in advance and we were offered the highest quality of service and jets for very reasonable prices. It was excellent value for money and I wouldn't hesitate to work with Charter A again or recommend their services to anyone looking for a private jet service.

Have used Charter-A previously and received fantastic service. Second time around and the service was even better. Absolutely nothing is too much trouble. First class. Without a doubt would definitely use them again. Thanks for everything guys.

As always Martin was spot on, especially with the added Covid form filling complications!

When I made the call to Charter-A, it was a mere 2 weeks before my husband’s 40th birthday, as my original ‘surprise’ plans had been scuppered by COVID restrictions.

The second Mark answered the phone, I knew I was in safe hands. Not only did he provide details on helicopter options (my original request) but he also provided private jet alternatives for my budget and because I didn’t quite have an end destination in mind, he provided suggestions on that too, all amazing restaurants or places that we hadn’t been to before but I have now put on our ‘to go to’ list!

Mark was up to date with all COVID restrictions and what and where we could visit within the latest guidelines, this was a huge help in deciding what to do and also prompted me to get my parents over from Spain to join the celebration, which I hadn’t realised was possible.

On listening to me talk about restaurant options and my husbands love of food and cooking, Mark suggested we check out ‘Casa Zilli’, Aldo Zilli’s private dining experience in Surrey. I couldn’t believe it, it was one of my husbands favourite chefs and luckily was available for his birthday!

I booked Casa Zilli and a helicopter to get there, return ground transportation was also organised by Mark.

Before the day arrived, Mark kept me up to date on the exact itinerary and even sent me a picture of the helicopter to know what to expect. As this was a total surprise for my husband and for close family members joining, it was so good to know every little detail was taken care of.

On the actual day, my husband was speechless and in total shock. The helicopter, which looked like it came from a James Bond movie, swooped down and landed in our friends garden where we had stopped for a quick birthday drink (or so my husband was led to believe). Everyone was in awe!

The pilot, David, was fabulous, he allowed us time to take photos and once settled into the helicopter explained the route we were about to take without giving away the final destination. The helicopter was extremely luxurious and even had a fabulous selection of sweets and waters, much to the children’s delight. David occasionally highlighted points of interest along the route to ensure the children where engaged and to give my husband hints as to which direction we were travelling. The landing, in the garden of ‘Casa Zilli’ was flawless and very exciting for all, especially as Aldo himself, and his lovely wife, Nikki, where there to greet us. My husband was blown away by the whole day!

The helicopter then went off to do the same trip again, bringing the remaining family members. It was truly the best day and one the whole family and our friends talk about regularly, a few ticks off the bucket list too.

Even though he was officially on holiday, Mark took the time to follow up on the day and even the day after to ensure all went to plan and the whole day was a great success. Brilliant customer service.

If you want a ‘wow factor’ 5-star+ experience, then Charter-A is for you. I cannot recommend the company nor Mark, enough, it was such a fabulous experience. Book them now, you won’t regret it!

First class service as always, thank you Martin for helping us navigate the additional challenges with testing.

Mark and his team were a pleasure to deal with. They were able to overcome any difficulties we faced regarding weather and Covid restrictions. We have already recommended Charter-A to numerous people and hope to continue with a smooth, seamless working relationship in the future.

Excellent Service. Very professional
Your Pilot Hugh was fantastic
Our Flight was amazing
We will defiantly use your Company again
Thank You for making our Day so special
I will recommend your Company to all my friends & colleagues

Excellent service as usual, this being our 3rd flight. Martin Benetar is very responsive and helpful with all arrangements. Pilots both very professional and personable, our hound took to them immediately, even before being offered a treat and some water.... Flight was smooth and arrived early, check-in and arrival formalities were quick and efficient. We will be looking forward to using Charter-a again in a few months, very highly recommended.

Always a great experience with Charter-A from start to finish. Excellent communication from Martin (at all times of the day or night!). Superb pilots (particularly in bumpy conditions) and even on a two and a half hour flight there's champagne and sandwiches to enjoy! The ease at the airports alone makes it worth it - no more getting to the airport 2-3 hours prior to your flight, no more queues through security or passport control, no more jostling for space in overhead lockers! Everything goes like clockwork - on time and hassle free. We won't be travelling commercial any time soon!

If you are looking for aircraft charter and have found Charter-A, then you do not need to look any further. This is, without doubt, the best customer service you will receive.

Mark helped me get my rescue dog from the UK to Guernsey, dealing with changing COVID regulations and negotiating border requirements on my behalf. He was always on hand over weekends and bank holidays and dealt with changing plans patiently and efficiently, and with my panicked questions reassuringly and with such good humour.

The whole team, from the driver that collected me to the pilots themselves were consummate professionals, and genuinely caring people who treated myself and my big, smelly rescue dog, like we were royalty.

Many companies will go all out for long term clients, but it is not often that you’ll find one that will go to any lengths for a one-off customer, Charter-A is one of those rare examples and I can’t recommend them highly enough.