Charter-a Reviews 

Mark’s professionalism, dedication and attention to detail is second to none. Managed to get my team out in 2 days and in his words ‘ most challenging flight I had to deal with’ and not a glitch. Five stars service in the most unprecedented times! Thank you:)

Once again excellent service from Mark and Martin. With less than a days notice they arranged return travel from Germany for a family member who had recently undergone surgery. From the ground transportation in Germany through the flight experience to the ground handlers (Signature) in Cardiff everything was first class. I would highly recommend the services of Mark and Martin at Charter-a Ltd.

Professional attentive service from the office and pilot and most importantly, the feeling of being in safe hands!

Cannot thank Mark and Martin at Charter-a.Ltd enough for handling our flight request with competence and compassion. A family member needed to fly from the UK to Germany for life saving cancer surgery at short notice. Mark immediately made all necessary arrangements for travel but these needed to be rearranged due to a change in hospital admission. This was done without any fuss. The communication between Mark/Martin and my family members was outstanding. We live in South Wales so a commercial flight would have entailed a three hour car journey to Heathrow let alone check in, flight time and transfers in Germany. In less than three hours my relative had left home and was in the hospital in Germany (very high standard ground transportation in Germany was also arranged by Mark). I highly recommended utilising Mark and Martin for any transportation needs you have.

We honestly cannot thank Mark and the Charter-A crew enough for all they have done for us. In very emotional circumstances, Mark was a sea of calm and steered us all through a repatriation from Russia during the Covid-19 crisis.

The service offered in every aspect by Charter-A was second to none. We felt as though our family members were looked after as their own, from start to finish. No question was too big or too small, and the advice we were given was practical, compassionate and effective.

Charter-A has serious attention to detail, and the flight and transfers went off without a hitch. Our boys were so happy to touch down in the UK and felt safe and secure. Mark managed the rescue from beginning to end and we couldn't recommend him highly enough.

I've been using Charter-A for over five years. They are way more than an aircraft charter company. They arrange everything, pay great attention to detail, and if necessary can pull things together at very short notice. On one occasion, a Sunday, the limo was at the door one hour after my call and the plane was waiting on the tarmac. Charter-A clearly has a very large network of aircraft and ancillary services to call on, together with a compendious working knowledge of airport set-ups. They're always highly professional but at the same time they feel almost part of the family.

Great service, myself and young family couldn't get home from Ibiza. One call to Charter A and and we were back home to following day! A+

Very professional outfit. Only wrinkle we had was the "weight" on our return leg, where we had to leave a suitcase and a couple of bags behind. Safety first, of course, but this eventuality could have been flagged as part of the experience.
Flight director was extremely proactive and efficient, liaising even with our holiday company on transfers which was above and beyond.
Thoroughly recommend Charter A.

I must say charter A made my wife’s 50th birthday the most amazing day she has ever had I thank you all so much it was totally amazing 😉

Martin at Charter A is always incredibly accommodating and responsive, when issues arise he will jump on them immediately and resolve. I would have no hesitation in recommending them!

Professional service all together and will be using them again

Mark and Martin were our main contacts at Charter-A and were very prompt and friendly to enable us to organise a last minute flight. The day went extremely smoothly, timings were spot on and the captain went above and beyond, organising taxis at the other end. We cannot fault the service they provide, and will definitely contact them as a first point of contact when booking travel in the future.

Deliveroo, Roocopter
It was a great experience working with Mark at Charter A. He was extremely professional, kept us updated all the time on conversations and moved the project on quickly. The teal wrap of the helicopter was incredible and the experience as a whole was excellent and a very smooth process. It was a pleasure to work with him and thank you for work on this!

Charter-A's service was superb from the initial enquiry to the flight itself. Mark Zaiger was on hand to guide us through the process and implemented our booking and flight personally. On the day the flight, schedule was impeccable, a fantastic service throughout. Couldn't recommend Mark and his team enough!

Communication was excellent and turn round times very prompt. The planes and pilots were first class. All arrangements were easily made, everything happened on schedule and as planned. Martin was at all times very responsive. This excellent service enabled a trip to Scotland for my 95 and 92 year old in-laws to see their great grand children in Perthshire. I could not have asked for more and would unquestionably use the service again.

Our dealings with Charter A were amazing from the beginning to the end - they assisted in all aspects of our booking and made sure everything went smoothly - we were delighted with their service

Well, what can I say?
From start to finish Mark at Charter-a made this experience seamless. Having never chartered a helicopter, to say I was a little wet behind the ears was an understatement. Mark was never too busy to answer my random questions and fears. On the day of the journey everything was perfect, from the helicopter to Mike the pilot.
Do not hesitate to use Charter-a - I cannot recommend enough.

Amazing service and very efficient. If you are going to be late due to winds etc they will let you know in plenty of time! I would 100% recommend this company.