Fantastic delivery by Danny and Wayne, who delivered my mums new bed. They went above and beyond and even hoovered the floor before building the new bed! Danny explained all the controls very well and... Toon meer
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They explanation of the product was very good, how they talk, customer polity, it good time I had with this young man, now I in good mood for whole day , thank you Henry
I've never experienced anything so brilliant in my life! The most amazing thing about my experience was how understanding, and patient Aaron was. I'm so pleased with my purchase, and I will be recomme... Toon meer
Bedrijf heeft geantwoord
We had a chair delivered this week and the salesman (Ed) was so friendly, helpful and understanding and the delivery team (Stanley and Danny) couldn't have been more obliging. Ed informed us of every... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Contactgegevens
Charterhouse Mobility, 7-10 Ticehurst Yards, IP30 9PH, BURY ST. EDMUNDS, Verenigd Koninkrijk
- 01284 510 010
- info@charterhousemobility.com
- charterhousemobility.com
4,8
Uitstekend
297 reviews
Heeft 20% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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Aron was here on thursday 22 jan was…
Aron was here on thursday 22 jan was polite and friendly great to chat with thanks aron susan
22 januari 2026
Review zonder uitnodiging
Antwoord van Charterhouse Mobility
We appreciate you taking the time to leave a 5 star review and thank you very much for your kind words regarding your furniture demonstration with Aron.
Best regards,
The Charterhouse Team
Excellent service
Excellent service, Henry was very informative and helpful. A great experience. Thank you.
19 januari 2026
Review zonder uitnodiging
Antwoord van Charterhouse Mobility
Thank you so much for sharing how informative and helpful Henry has been when choosing your bespoke furniture. We're so pleased to hear that the service we've provided has been excellent and a great experience for you.
Thank you for choosing Charterhouse Mobility and please do not hesitate to get in touch if we can be of assistance in the future.
Best regards,
The Charterhouse Team
Kieran and Ben delivered mums chair…
Kieran and Ben delivered mums chair today, I am so grateful for the time they spent with mum. Kieran was very friendly, took his time to explain everything, at mum pace. We are so grateful to have considerate delivery drivers. He even made mum laugh. Well done guys you were amazing 🤩
2 januari 2026
Review zonder uitnodiging
Antwoord van Charterhouse Mobility
Thank you so much for your wonderful feedback regarding the installation team delivering your mum's riser recliner chair. We really appreciate you taking the time to leave a 5 star review and we know that Kieran and Ben will be delighted to hear your kind words.
Best regards,
From all at Charterhouse Mobility
Fantastic experience using this…
Fantastic experience using this company. Great product and great support, would happily recommend to friends and family.
30 december 2025
Review zonder uitnodiging
Antwoord van Charterhouse Mobility
We are thrilled to hear that it has been a fantastic experience using Charterhouse Mobility! Thank you so much for your review and for sharing that you would happily recommend us to friends and family.
With our best wishes,
The Charterhouse Team
Kiran and Ben
Kiran and ben? Were polite, friendly and helpful. Put the bed up smoothly and efficiently, and were careful to explain everything to me. Took articles away carefully. A pleasure th have them in the house
22 december 2025
Review zonder uitnodiging
Antwoord van Charterhouse Mobility
Thank you so much for taking the time to share how polite, friendly and helpful Kieran and Ben were when installing your new furniture.
It means a great deal to us all to know how happy you are with the service you've received.
Best regards,
The Charterhouse Team
Charter house mobilty
Jack & kieran excellent
From a family run company.
Delivered my chair extremely careful two charming men &very caring ,with a professional approach.
Also Ed who came originally too advise me very nice gentleman
Infact whenever i phoned their office all the staff very nice. I would recommend this company to anyone
Thelma Oxley
19 december 2025
Review zonder uitnodiging
Antwoord van Charterhouse Mobility
Dear Thelma,
Thank you so much for your 5 star review and your lovely comments regarding the service and furniture you've received from Charterhouse Mobility. We greatly appreciate your kind words, and if we can be of assistance in the future, please do not hesitate to get in touch.
With our best wishes,
From all at Charterhouse
Antwoord van Charterhouse Mobility
Thank you very much for taking the time to leave a 5 star review. We will certainly pass on your kind words to Alan!
Best regards,
The Charterhouse Team
Overpriced chair that normally cost…
Overpriced chair that normally cost between £750- £1250 they charged my mum £3000, as it broke and ran out of guarantee, they offered to repair for a staggering £1800 the price of a new chair. This chair also has only two buttons no other functions only up and down. Very expensive, my recommendation go to a local motility centre it will cost so much cheaper.
8 december 2025
Review zonder uitnodiging
Demo by Ray - Great Result
We were visited by Ray for a demonstration. Ray explained everything, measured my wife for a perfect tailor made chair.
Really satisfied with the result.
11 december 2025
Review zonder uitnodiging
Antwoord van Charterhouse Mobility
Thank you very much for your 5 star review. We're delighted to hear that with Ray's help, your wife has chosen a tailor made chair that is perfect for her.
Thank you for choosing Charterhouse Mobility.
Best regards,
The Charterhouse Team
Jason was not only very professional…
Jason was not only very professional but also a very kind and polite, knowledgeable person. Thank you
10 december 2025
Review zonder uitnodiging
Antwoord van Charterhouse Mobility
Thank you very much for your 5 star review regarding the furniture demonstration with Jason. We know how much he will appreciate your kind words.
Best wishes,
From all at Charterhouse Mobility
.brilliant demonstration by Aron ,not…
.brilliant demonstration by Aron ,not pushy, very well done, would highly recommend ,listened to our circumstances, Went out of his way to help us,never felt rushed anyone needs a bed try this company.ask for Aron
9 december 2025
Review zonder uitnodiging
Antwoord van Charterhouse Mobility
Thank you for your 5 star review! We're very grateful that you've taken the time to leave such wonderful feedback regarding your demonstration with Aron and we'll certainly pass on your kind words to him.
Thank you for Choosing Charterhouse Mobility.
With our best wishes,
The Team
Charterhouse bedding
I received my bed promptly and installed professionally by Ben who was very polite and very helpful. He explained clearly how to use the controls, etc..Would definitely recommend the company for those who are thinking of getting electric adjustable bed.
Aloma
9 december 2025
Review zonder uitnodiging
Antwoord van Charterhouse Mobility
We are all so pleased to hear how happy you are with your bespoke adjustable bed and the professional and prompt delivery service provided by Ben. It's wonderful to know that you would recommend us and we'll certainly pass on your feedback to Ben.
Best regards,
From all at Charterhouse Mobility
Henry was fantastic
Henry was fantastic! He explained everything perfectly and concisely. My Grandmother doesn't speak english but he made her feel very comfortable. As well as the highest of quality bespoke chair making the service was top tier professionalism. I highly recommend Henry at charter house mobility!
8 december 2025
Review zonder uitnodiging
Antwoord van Charterhouse Mobility
Thank you for your glowing review! We know how much your feedback will mean to Henry and we're delighted to hear how happy you and your grandmother are with the service that's been provided.
Thank you very much for choosing Charterhouse Mobility for your grandmother's bespoke riser recliner chair.
Best regards,
The Charterhouse Team
A fantastic experience
Henry was lovely and so informative, he made sure my grandmas chair was suited to all her needs! He answered any questions we had in depth, so thank you! Very excited for her to have it!
8 december 2025
Review zonder uitnodiging
Antwoord van Charterhouse Mobility
We are delighted to hear how thorough and informative the furniture demonstration with Henry has been for your grandma. It means a great deal to us all at Charterhouse to know how pleased you are with the service provided and how happy you are for her to have a bespoke riser recliner chair to suit her needs.
Thank you for choosing Charterhouse Mobility, and please do not hesitate to get in touch if we can be of assistance in the future.
Best regards,
The Charterhouse Team
Superstar Henry ⭐️
Henry came to measure a mobility chair for my grand mother and I must say he was the most kindest, caring person that we never knew we needed, he was able to precisely explain everything to us with all our questions answered. He was detailed and informative leaving us feeling fulfilled with our choice for the chair. We ended up going with Henry’s recommendation and look forward to having it thank you Henry x
8 december 2025
Review zonder uitnodiging
Antwoord van Charterhouse Mobility
Thank you very much for your glowing review regarding Henry's furniture demonstration for your grandmother. We appreciate you taking the time to leave such lovely feedback and we'll certainly pass on your kind words to Henry.
Thank you for choosing Charterhouse Mobility and we trust that your grandmother will be delighted with her bespoke riser recliner chair.
With our best wishes,
From all at Charterhouse
Many thanks to Henry!
Henry was very professional and friendly with assisting in a chair for my grandma. He explained everything in detail and walked it through with us and answered any queries we had. Thank you very much!
8 december 2025
Review zonder uitnodiging
Antwoord van Charterhouse Mobility
Thank you for your kind words regarding the demonstration with Henry. It's wonderful to hear how professional and friendly Henry was when helping your grandma choose her bespoke furniture.
Best regards,
From all at Charterhouse Mobility
Really pleased!
Really pleased,trying chair and discussing how it worked.Henry explained all measurements . Very pleasant young man explained well how having a bespoke chair would help my health problems. Overall would recomend .
8 december 2025
Review zonder uitnodiging
Antwoord van Charterhouse Mobility
Thank you very much for sharing how pleased you are with the furniture demonstration provided by Henry. It's wonderful to hear that with Henry's assistance, you've been able to choose a bespoke riser recliner chair to help with your health problems.
With our best wishes,
The Charterhouse Team
Both your staff that attended to me are…
Both your staff that attended to me are fantastic. First Henry that came to display the bed have a good customer service. Today Ben and his dad came to deliver the bed and fixed it. They are fabulous
28 november 2025
Review zonder uitnodiging
Antwoord van Charterhouse Mobility
We are thrilled to hear how happy you are with the customer service you've received from Charterhouse Mobility. We know how much Henry, Ben and Stuart will appreciate your lovely feedback. Thank you very much!
Best regards,
From all at Charterhouse
My husband ordered a chair
My husband ordered a chair, Ben came to fit & deliver the chair, Ben is an asset to the company, professional & exactly knew what to do. 10/10
Thank You Ben
25 november 2025
Review zonder uitnodiging
Antwoord van Charterhouse Mobility
Thank you very much for taking the time to leave such a lovely review. We trust that your husband is delighted with his new chair and we'll certainly pass on your kind words to Ben.
Thank you for choosing Charterhouse Mobility.
Best regards,
The Charterhouse Team
Vevy good ben jack
26 november 2025
Review zonder uitnodiging
Antwoord van Charterhouse Mobility
Thank you very much for your 5 star review! We appreciate your feedback and if we can be of assistance in the future, please do not hesitate to get in touch.
Best regards,
The Charterhouse Team
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