Cheap Bed Sale Reviews 

166
TrustScore 2.5 uit 5

2,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Ordered on a Thursday lunchtime, arrived following morning before 10am. Confirmation email followed by live tracking for delivery. Very happy customer, looks much more expensive than it costs. For... Toon meer

Beoordeeld met 1 van de 5 sterren

Bed came foulty. Divan bed raised that makes mattress uneven. And mattress itself is 140+ wide not 135 as stated in description. So all my double fitted sheets are useless now. Very dissapointed and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

We had bad experience with our mattress so I wouldn’t buy of them again due to springs coming through materials of mattress then couldn’t find site to get I touch about what had happened so ended up... Toon meer

Beoordeeld met 1 van de 5 sterren

It is wished that I could give 0 stars. Extremely disappointed with this bed company. Product quality: The bed arrived with broken slats and the headboard fabric with a hole. The mattress fee... Toon meer

Bedrijfsgegevens

  1. Slaapkamermeubilair winkel
  2. Meubelwinkel

Informatie afkomstig van verschillende externe bronnen

Cheap Bed Sale is a family run and family orientated business. We care about giving our customers the best possible products for the best possible prices, we’re determined to make our customers happy and we constantly strive to go that extra mile in order to accomplish this. Our customer services and after sales teams are amongst the best and based within the UK. All our products are manufactured and produced within the UK, supporting our country and our economy.


Contactgegevens

2,4

Slecht

TrustScore 2.5 uit 5

166 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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2,4

Alle reviews

(166)

4 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 4 van de 5 sterren

For the price the mattress is very…

For the price the mattress is very comfortable. The bed is cheap looking but at the cheap price I can't complain about it. Tracking was non existent and next day delivery was not the case for me. Its a shame as it ruined the experience for me as I'd already got ridden of my old bed. Delivery driver was happy enough. So all in all a fairly good experience let down by the "next day delivery"

21 mei 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent product received..

Excellent product received... Was a bit sceptical due to how much I paid for the divan and mattress (low price) and some negative comments, but to my surprise very good quality divan and the mattress. Love the colour and the mattress is very comfortable according to my son. Packaged well and the delivery driver very good. Defiantly will use this company again and will recommend to friends and family.... Thank you :-)

13 april 2018
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Service is shocking.

Delivery driver (Lukas) refused to bring the bed to the front door, threw it across the grass!! Called us abusive names and offered me a fight as I took a photo of his registration number to report his service. Completely unacceptable. On calling to make a complaint and emailing to make a complaint have heard nothing back from the company.

7 april 2018
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Don't expect next day delivery more like next week.

Next day delivery advertised but should read next week. The headboard I ordered took a week to be delivered with no communication as to why it would be late. The delivery tracker provided in an email did not work as no order was showing in my account. One of the reasons for purchase was the quick delivery as I needed it or guests in the spare bedroom.The headboard was of poor quality but it must be said that you get what you pay for and as it was cheap I did not expect too much. However it was badly made with splintered wooden support posts and a small hole in the corner of the very thin faux leather covering. As it was cheap and the leatherette was so thin I was able to sew it up.

4 april 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great value

Delivery arrived as arranged, unfortunately DX the couriers don’t give a time slot so in all day to receive. The side opening ottoman bed came with good assembly instructions and went together well. Looks great and gives really good storage, the mattress we ordered although the cheapest is really comfortable! All in all we are delighted with our purchase, many thanks.

3 maart 2018
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Cheap bed but with that price it's …

Cheap bed but with that price it's expected
No middle leg under bed 2 support the pole in the middle plus no nails so slates aint secure
I got king size it might aswell b a double
So yeah what u pay is what u get

12 februari 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Really excellent service

Really excellent service - from a phone call to confirm delievery to a phone call when the driver is on route, who was extremely friendly! Great bed, just what I needed for brilliant value. Highly recommend

20 december 2017
Review zonder uitnodiging
Logo Cheap Bed Sale

Antwoord van Cheap Bed Sale

Good Morning

Thank you for taking the time to leave us a review.

Really pleased to hear you have had a positive experience with your recent purchase.

Kind Regards

CheapBedSale

Beoordeeld met 5 van de 5 sterren

Good product !

I ordered 2 small doubles for my sons. They are very happy with the beds, which are sturdy and well made.
They were also a good price and well worth the money.

6 december 2017
Review zonder uitnodiging
Logo Cheap Bed Sale

Antwoord van Cheap Bed Sale

Good Morning

Thank you for taking the time to leave us a review.

Really pleased to hear you have had a positive experience with your recent purchase.

Kind Regards

CheapBedSale

Beoordeeld met 5 van de 5 sterren

Great bed

Great bed! Quick delivery! Happy

10 november 2017
Review zonder uitnodiging
Logo Cheap Bed Sale

Antwoord van Cheap Bed Sale

Good Morning

Thank you for taking the time to leave us a review.

Really pleased to hear you have had a positive experience with your recent purchase.

Kind Regards

CheapBedSale

Beoordeeld met 5 van de 5 sterren

Very good service and good quality of …

Very good service and good quality of bed and prices great

1 november 2017
Review zonder uitnodiging
Logo Cheap Bed Sale

Antwoord van Cheap Bed Sale

Good Morning

Thank you for taking the time to leave us a review.

Really pleased to hear you have had a positive experience with your recent purchase.

Kind Regards

CheapBedSale

Beoordeeld met 4 van de 5 sterren

Great bed at good orice.

Great bed at good orice.
The reasons I am not offering 5 stars are:
#1) Delivery times that were stated by the company did not match the driver's times.
#2) Delivery is not at client's door but only on ground floor, detail not mentioned on company's web site.

Overall experience: satisfactory.

21 oktober 2017
Review zonder uitnodiging
Logo Cheap Bed Sale

Antwoord van Cheap Bed Sale

Good Afternoon

Thank you for taking the time to leave a review.
On checking your order details I can see delivery was 17/10/17 as requested on your order. The delivery times ar between 7am and 7pm - your delivery arrived at 11:55. Delivery eta's cannot be guaranteed due to traffic etc however our Driver Did call 30 mins before arriving to let you know.
Our website clearly advises the delivery is one man to ground floor entrance only, should you require a 2 man service to take to the room of your choice there is an option to upgrade to this for an extra charge.

We are glad the experience was on the whole satisfactory.

Kind Regards

CheapBedSale

Beoordeeld met 1 van de 5 sterren

Ordered bed from them Delivery driver …

Ordered bed from them Delivery driver turned up like a tramp on his own no 2 nd man then complained that no one was there to help him my wife is 63 years of age and had to carry part of the bed up 13 floors on her own to find the driver had dumped the other part on the landing and just left without cheaking if it was the right house or not and did not wait for signature or to see if all was OK emailed sales team twice to complain it is now 4 days later and the have not bothered to contact me by phone or reply to both my e mails if i could they would not even get one star they would get minus 5 stars DO NOT USE THE EVER

11 oktober 2017
Review zonder uitnodiging
Logo Cheap Bed Sale

Antwoord van Cheap Bed Sale

Good Afternoon

We are disappointed to see you are unhappy with your recent delivery and service received from our Driver.
Firstly may I point out that in our terms and conditions it clearly states our deliveries are a 1 man service to the ground floor entrance only. Therefore our Driver went above and beyond his duty by taking part of the delivery up for you. If you were needing a 2 man service again this is clearly stated on our website at an additional cost.
At this point we are looking into why you have not any response to your complaint and we will deal with this accordingly.
Kind Regards
CheapBedSale

Beoordeeld met 1 van de 5 sterren

Poor Product Poor Service

Ordered bed, which was good price, and promise of prompt delivery was great..... however thats where it all went wrong from then on.

The bed delivered had miss matching parts... was supposed to be black with a blue detail..... headboard and footer fine, however sides were marked on packaging as black and red.... when opened it was just black, no detail at all.

As i had disposed of my childs old bed that day in anticipation of his nice new bed, I had to accept the delivery.

When i started to assemble I was shocked at the Quality control, fixing brackets were skewed from top to bottom, the side panel extrudes from the headboard by 2cm, however is recessed at the foot board by 3cm, the whole bed is not square when put together.

Called sales number (its the only number they provide) - totally unhelpful, told me to contact after sales - you can only do this by email.

I emailed after sales the following day, got a response day later asking for photos.... no name of person responding, no phone number, nothing.

I spent 2 hours trying to send photos, however their email server wont accept photos at it exceeds there limit for anything other than a tiny thumbnail type picture.

Still waiting for response to my complaint,

6 oktober 2017
Review zonder uitnodiging
Logo Cheap Bed Sale

Antwoord van Cheap Bed Sale

Good Afternoon

I am sorry to read of your disappointment Mr Jeremy, we do work hard to ensure all our customer's have a positive experience when purchasing from us. I had the pleasure of dealing with you for part of the complaint you raised. As discussed on the phone on more than one occasion we were only too happy to collect your item due to being the incorrect colour however you had already put the bed up and used it therefore as per our terms if a fault is found you must not use the item and keep in the original packaging, unfortunately you decided to keep this due to already disposing of the old bed. It was then advised the alignment was out again we did offer a resolution of either an exchange of the side rails or a partial refund - which you accepted.

Kind Regards

CheapBedSale

Beoordeeld met 3 van de 5 sterren

Won't be ordering again

Ordered a new bed which arrived super quick so was really happy with the delivery. Although it did come later than the time frame. Upon opening up the bed up I realised that the bed slats were very mouldy. The bed frame was fine but isnt massively sturdy. There is no holes to screw the bed slats into, meaning the bed frame doesn't sit square. Overall the bed is nice to look at and is fine to use but I certainly won't be ordering again.

20 september 2017
Review zonder uitnodiging
Logo Cheap Bed Sale

Antwoord van Cheap Bed Sale

Good Afternoon

Thank you for taking the time to leave a review.

On checking your order I see you chose an arrival date on 22/8 on which we did deliver albiet a little after 6, apologies for that. You contacted us on the 14/9 to advise there was a problem with the slats and these were replaced the next day for you. In answer to the slatts being secured this is not necessary however each end slat can be secured to the frame to align the bed. If we can be of any further assistance please do give us a call.


Kind Regards

CheapBedSale

Beoordeeld met 5 van de 5 sterren

great website with good value for money …

great website with good value for money beds on there

17 september 2017
Review zonder uitnodiging
Logo Cheap Bed Sale

Antwoord van Cheap Bed Sale

Good Afternoon

Thank you for taking the time to leave us a review.

It's great to have feeback from Customers using our site, glad you found it good value and easy to find your purchase.

Kind Regards

CheapBedSale

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