Checks Direct Reviews 

I have found using Checks Direct to process DBS Check applications to be a fantastic service. The application process is really clear and easy. The customer support is INCREDIBLE! Whatever problem I seem to have, they are able to solve! Highly recommended.

First Class Service from ChecksDirect.
Samantha Stobbart was excellent in supporting me set up DBS Checks for Voluntary Youth Workers. She was very clear and understanding guiding me through the process and being very patient with my lack of computer knowledge. Thanks to Samantha I am now confident in using the Checks Direct Systems.

We have been using Checks Direct for years and their tools and staff are fantastic, in particular Claire has been so helpful. Thank you.

I called this company expecting a very formal - cold official service. Well what a surprise when a lovely angel of a woman called Janine answered. She was so warm, friendly and super helpful. Went beyond the call of duty and really helped with my DBS check. I got all clear because I’m an honest man and believe me when I say you should call these guys if you need your DBS doing with a smile and efficiently.

The customer service is brilliant, responses to queries are quickly actioned. Claire has been so kind and helpful whenever I have contacted her with our Safeguarding training requirements. Would definitely recommend Checks Direct.

I always find this company so helpful in supporting me with DBS applications that I need to make for my employees. They are always so friendly and effective when contacted by phone.
Applications are made easy and results are generally fast. Customer service is second to none - thanks Janine.

Exceptional customer service, always available on the other end of the phone if I'm stuck and need to resolve a query quickly. The team are super friendly too!

Sandra and the team are phenomenal! I work for a busy charity supervising volunteers and I was quite worried about sorting a high number of DBS out for the volunteers. Sandra was amazing always at the end of a phone explaining and supporting me with the DBS process online.
Checks Direct are second to none, efficient ,extremely timely and complete value for money-So, So impressed!!!! Thanks so much I actually enjoy processing my volunteers DBS thanks to Sandra and the team- congratulations on a Rolls Royce service, thank goodness I found you! Highly recommend Checks Direct!

Checks direct staff are very efficient at supporting you via email and on the phone, and solve things very quickly for you, and are very helpful. They offer a really easy-to-use and accessible online system, with unmatched prices!

This is the kind of company you want everyone to know about, yet keep as your hidden gem. They have been incredibly supportive and always there when I needed them. Janine, the team manager, is exceptional—she always finds a way to fit me in, no matter the size of the issue. As a charitable organisation, we're grateful to have DBS checks and training taken care of, which is one less thing for us to worry about. Thank you!!
Young Minders, The Home Ed Hub!

I am consistently impressed with the level of service provided by the team at Checks Direct. They are always helpful and ready to offer support and advice whenever needed. The dedication and assistance they offer make a significant difference, ensuring an excellent experience every time. Highly recommend their exceptional support and service!

I recently made a mistake on one of my applications for a staff member.

ChecksDirect staff are truly amazing and go the extra mile to help you. They offer great advice and are happy to guide you through the process.

You can find a better company to do your DBS applications.

Applications are also dealt with swiftly and with no extra hassle or fuss

Applying for DBS certificates for your staff and can be stressful. We have used ChecksDirect for a long time and honestly, you won't find a better team of people to help you with your DBS applications. They are always friendly and extremely helpful.

They are also always willing to help if there is any advice or help you need.

Recently, we registered with the company for DBS, and for the first time needed assistance. We were fortunate to speak with Claire, who was very kind and polite, and she explained everything about the DBS application procedure thoroughly. Excellent company and customer service.

My not for profit charity have used checks direct for their DBS and training needs. Sandra has been an absolute joy to work with on getting this sorted. I’ve recommended this to people who run not for profit charities after such a positive experience.

No query is ever too much when you ring, everyone is so pleasant and helpful and resolves any issues promptly.

Great Service, easy to use, great solution to what can be a complicated problem. 100% would reccommend!

Very simple system to use, good value and good customer service.

We've worked with Checks Direct for over 7 years, and I have absolutely no qualms with any of their service. In particular Sandra is SO helpful, and patient - the customer service is incredible and I've very grateful to have a partnership with her to work together to process all our enhanced DBS checks!

They've always been so helpful every time I call. But with one DBS in particular that was tricky to get ID verified Claire helped every time I asked, and we finally got it done today thanks to her!! All the staff are lovely to talk to, helpful and fast working!!!