Cheerful Soles Reviews 

I needed help choosing what shoes might be suitable for me, and found that the staff were very friendly and pointed me in the right direction. As I am in-between sizes, and usually wear orthotics, I wasn't sure, so ordered a couple of different sizes and styles. Returning one pair of the three I ordered was easy. Thanks to Cheerful Soles - I'm much more comfortable now.

yes I recommend !! I just do it !! to all my freinds !! thank you !!

Truly delightful company to purchase from. The ladies on the phone are informative and friendly. I have never had a bad experience and will continue to purchase from this company. Well done other top retailers could learn a lesson or two from you.
The Alegia shoes are amazing and have changed my walking life significantly.

Excellent service. Sandals were a very reasonable cost.

Just what I was looking for as I am able to put my orthotics in place when I remove the insoles.

Shoes arrived promptly, were as described online & are amazingly comfortable. I walked about 2 miles in them first wear with no tights or socks and they didn't rub at all.

I needed to change a pair of shoes for a pair of sandals and Cheerful Soles were exceptionally helpful. The exchange was made immediately, due to their helpful staff. I would highly recommend them to anyone.

Excellent service
Delivered on time

Great Experience.
Unsurpassed service in every aspect of my transaction.
The Cheerful Soles web site is very well designed and easy to navigate.
The Joya CD Rocker Bottom shoes I purchased are excellent and are extremely comfortable and a perfect fit!
Well done Cheerful Soles!

Robert
Bournemouth

Fine service, good advice, happy customer!

Misleading description on website. I ordered a pair of shoes and when they arrived they had bright pink soles. I told Cheerful Soles that they have to be clear in their descriptions because pink soles are not to everyone’s taste and returns are not free. The shoes I ordered were £135 so the return postage will cost be more than £7.50. They were not particularly helpful when I emailed and called nor did they offer me a free return. Their response instead was that other customers hadn’t mentioned it! Isn’t it enough that I am mentioning it? They gave a similar response to this review, that other customers love the pink soles! They completely miss the point I’m making. I absolutely would not order from them again. There are so many other shops to chose from which have good customer service and do not respond to complaints with a defensive attitude. By the way, the pink sole can be seen in the video clip on their website but it’s not in the photos or anywhere in the description (neither the short form or long form).

Professional, helpful phonecall. Return costs inexpensive. However, turns out I was really pleased with style and fit of my Alegria shoes.

Helped return item after a misordering incident where it was not obvious the shoes did not have rocker bottom style joya

Shoes were excellent and delivery prompt too. Well done

Very good service - good price, parcel arrived quickly. I ordered by phone, they were polite, helpful and efficient.

Alegria: Dani Lace Up Shoe. dream fit range with neoprene top insert. 5 out of 5 for comfort in this shoe. I have Hallux Rigidus of my right big toe which is very very painful. Bought my first pair in November 2017 when pain level was 7/10. Pain reduced to 5/10. Bought 2nd pair in December 2017 to wear indoors. Pain now reduced to 2/10. I wear the Dani shoes at all times both indoor and outdoors. The Alegria Dani Lace UP has a forefoot rocker sole and heel height of 1.5 inches seems to allow for good rocker on the front. Foot bed is also comfortable and neoprene top has stretch and softness meaning no rubbing or pain on top. Buy your usual size. Cheerful Soles has been prompt with delivery and helpful with exchanges. I have recently purchased the Kleo sandals which has the same height rocker sole of 1.5 inches which is the best height and forefront rocker for comfort for my Hallux Rigidus. hopefully Cheerful Soles will get more UK size 6 stock of the Dani.

Great service as usual. Wouldn't shop anywhere else

Very helpful site. Answered emailed questions very promptly. Unfortunately the shoes I ordered were not suitable for me - no fault of theirs - and the refund of the purchase price was extremely quick. I understand their policy of not refunding return postage but in this age of online shopping maybe they should rethink this.

Always great service. Wonderful choices. Very helpful if you need to contact them too. Super easy returns if your size doesn’t fit.
Would highly recommend Cheerful Soles.

These were shoes in a sale and a very good offer. I wish I could have kept them but I found that with new orthotic inner soles I now need abigger size.
The service including the refund was quick and efficient