This is my third pair of Joya shoes and second pair from Cheerful Soles. The fit, comfort and appearance are great. I phoned the company following a slight delay after ordering and they knew my name a... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Thank you very much Cheerful soles my wife is overwhelmed with her first purchase from you. She has purchased JOYA sandals from you and they are fantastic. My wife suffers with arthritis aswell as pla... Toon meer
Bedrijf heeft geantwoord
Cheerful Soles were a brilliant find! I had been looking for some Algeria Paloma shoes for my Care Work and found some on a site called 'Uniform Advantage' who conned me, extortionate shipping fees an... Toon meer
Bedrijf heeft geantwoord
Rang up to order 2 pairs of Algeria shoes and received first class service. Delivered earlier than stated and packaging was excellent. It's hard to find a UK company that sell Algeria shoes so I'm tha... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Find stylish comfortable shoes that are different from everything else on the High Street.
Contactgegevens
29-31 Main Street, BD23 5AD, Grassington, North Yorkshire, Verenigd Koninkrijk
- 01756 753858
- hello@cheerfulsoles.co.uk
- cheerfulsoles.co.uk
5,0
Uitstekend
657 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Took forever to deliver the shoes
Took forever to deliver the shoes, over 2 weeks.
22 maart 2018
Review zonder uitnodiging
Antwoord van Cheerful Soles
Hello Craig. We've been in contact with you throughout this delivery mix up and we completely share your frustration. It's very unusual for My Hermes to return to sender without a delivery attempt (though that's no consolation to you you). Once we got them back, as you know we sent them straight back via recorded delivery and I understand that they did turn up just in time in the end. Please accept our sincere apologies. Kind Regards, Jo - Cheerful Soles
Happy Feet
Fast, efficient, professional & a great service.
Will def be using them again.
Had a question about the shoe- emailed and got a response very quickly.
Friendly and helpful.
Def recommend them. !!!!
22 maart 2018
Review zonder uitnodiging
Antwoord van Cheerful Soles
Thanks for the review Miss Baumgartner. The Joya Tina is a great shoe and I'm glad that you like them and were pleased with the service you received. Many Thanks, Jo - Cheerful Soles
Great shoes Alegria!
Great shoes Alegria!
Quick service.Well wrapped and still safe in their boxes.
20 maart 2018
Review zonder uitnodiging
Antwoord van Cheerful Soles
Thanks Gigi. I'm pleased that the Alegria styles you ordered arrived safely. We love them! Thanks for taking the time to leave us a review. Best wishes, Jo - Cheerful Soles
Having been diagnosed with a long term…
Having been diagnosed with a long term foot condition and being advised to wear Joya or MBT shoes, I was delighted to find the Cheerful Soles website, which was easy to use and the service was very prompt. I am now able to walk much more comfortably. I would recommend them and use them again.
19 maart 2018
Review zonder uitnodiging
Antwoord van Cheerful Soles
That's great to know Sheila. I'm so pleased that you've found shoes that you want to wear, not have to wear! Thanks for taking the time out to leave us a review. Kind Regards, Jo - Cheerful Soles
Description and delivery exactly as…
Description and delivery exactly as described. Thanks.
19 maart 2018
Review zonder uitnodiging
Antwoord van Cheerful Soles
Thanks Mr Bangham, Glad you were pleased with your purchase. Jo, Cheerful Soles
Really good service and as promised my…
Really good service and as promised my purchase arrived before my holiday
17 maart 2018
Review zonder uitnodiging
Antwoord van Cheerful Soles
That's great to know Jenny. Hope you had a lovely holiday. Jo, Cheerful Soles
Unfortunately
The shoes I ordered were not suitable. However the staff at Cheerful Soles were, as always, totally professional. Refund arrived very quickly.
15 maart 2018
Review zonder uitnodiging
Antwoord van Cheerful Soles
Thanks for the kind words Penny. Sorry they weren't right for you. Jo - Cheerful Soles
I'll come back for sure....
Super fast service, thank you! I am very satisfied with my Algeria shoes. The description was accurate and helpful.
12 maart 2018
Review zonder uitnodiging
Antwoord van Cheerful Soles
Thanks for the review Maria, we love the Alegria Shoes too. Kind regards, Jo - Cheerful Soles
I buy all my Alegria shoes through…
I buy all my Alegria shoes through Cheerfulsoles, they are so helpful and efficient why not.
12 maart 2018
Review zonder uitnodiging
Antwoord van Cheerful Soles
Thank you Mary, that's really nice to hear. Kind Regards, Jo - Cheerful Soles
They were extremely helpful even though…
They were extremely helpful even though i had to return my shoes as they were too tight for my feet with my orthotics, would buy again with confidence, speedy refund after my return
10 maart 2018
Review zonder uitnodiging
Good service
9 maart 2018
Review zonder uitnodiging
Antwoord van Cheerful Soles
Thanks for the review Lesley. Hope the Joya Sonja shoes and boots are keeping your feet nice and comfortable. Jo, Cheerful Soles
A really Cheerful Sole now
Excellent product. For the first time in two years, i am able to walk effortlessly, without any pain. I wear these shoes full time now, they have even taken over from my slippers. Composing this sitting up in bed, i have just done a double take on my feet to ensure the shoes are off ! They are so comfortable that I don't always remember that I have got shoes on.
6 maart 2018
Review zonder uitnodiging
Antwoord van Cheerful Soles
That's lovely to hear Anthony. We have had nothing but positive feedback from Customers who have tried Joya and I'm really pleased to know that they are working for you. Thank you for taking the time to complete an online review for us. Kind Regards, Jo - Cheerful Soles
Exellent service
4 maart 2018
Review zonder uitnodiging
Antwoord van Cheerful Soles
Thanks for the review Shani. I'm glad you liked our service. Best wishes, Jo - Cheerful Soles
good to do business with
very fast, courteous service and great products
2 maart 2018
Review zonder uitnodiging
Antwoord van Cheerful Soles
Thanks for taking the time to leave us a review. It's much appreciated :-) Jo, Cheerful Soles
Had bought a pair of Joya at a local…
Had bought a pair of Joya at a local shoe shop just to see if they were all they claimed to be. Bit of a problem finding a retailer with any stock but was delighted with my purchase so used Cheerful Soles to buy a second pair in a different colour. It is a new experience using Joyas as the walking sensation is far different from traditional shoes but it suits me and my wife says my posture and walking gait are much improved. Ordering and delivery were problem free. Recommended.
27 februari 2018
Review zonder uitnodiging
Antwoord van Cheerful Soles
Hello Charles. I'm pleased you've found both Joya and Cheerful Soles. We work really closely with Joya UK to make sure you are able to choose from a good selection online. Thanks for leaving a review. Kind Regards. Jo, Cheerful Soles
Great shoes and excellent service
I was recommended Alegria shoes and the Cheerful Soles website from my podiatrist. I’m absolutely delighted with my shoes and the excellent service I received. My only regret is that they are not more styles available in size 35.
27 februari 2018
Review zonder uitnodiging
Antwoord van Cheerful Soles
Hi Sharon, thanks for the review. I will bear in mind the note about size 35. Really pleased that the Alegria work for you though. You might get away with a 36 in the sandal range as most of them offer adjustability across the toes, foot and ankle - so you can adjust for a tighter fit. Kind Regards, Jo - Cheerful Soles
Joya Shoes - watch if return!
Ordered 2 pairs of shoes,took 7 days to come which was a bit disappointing. Decided to keep one pair which i hope wil be good,look a good quality but for the price hope so as not cheap! Decided to return one pair but was disappointed had to pay for postage to return, the advert was misleading, i thought free until i read the return note they include! It does say however not if you replace/buy another pair of shoes but seems bit unfair i think,however, received e mail to say amount been credited to my account.
24 februari 2018
Review zonder uitnodiging
Antwoord van Cheerful Soles
Hello Patricia. I'm sorry to hear that you felt our returns and exchange policy was misleading. We offer free UK exchanges to help make it easier for customers to try different sizes and to get the best fit. I will review the wording on the website to make sure that it's clear that customers pay for postage when returning for a refund. We do offer free delivery on all UK orders and on multiple pairs and exchanges and believe that our returns policy is fair. I do hope that the shoes you kept are comfortable, I appreciate that finding comfortable shoes online can be a challenge. Kind Regards. Jo, Cheerful Soles
Joya brings you Joy!
These shoes are absolutely life changing! I am only in my early 40’s with a young daughter, so still having to run around! I have had 1 major spine operation, a foot operation and now a big knee surgery. I’ve been in so much pain walking and suddenly found these online. It’s a lot of money for a pair of shoes that don’t have 6inches and red soles! This week my health has improved immeasurable by walking on ‘air’. These shoes are a knee replacement in a box! I now need to get saving for the entire range! You will never wear another brand after your first pair of Joya!
23 februari 2018
Review zonder uitnodiging
Antwoord van Cheerful Soles
Im so pleased to hear this Katy. Watch out for the Jewel rocker sole walking sandal that will be arriving soon. The Sonja High Top looks good on too - great with Mums standard uniform of jeans (if you're like me that is) :-). It's lovely to know that you've found a shoe that works, it sounds like you've been through a horrendous time. Thanks for leaving us a review, Kind Regards - Jo, Cheerful Soles
So pleased with these shoes
So pleased with these shoes, I have had no end of compliments on them, so comfortable. Delivery was also excellent. Thank you.
21 februari 2018
Review zonder uitnodiging
Antwoord van Cheerful Soles
Thanks for the review Christine. You did chose a particularly cute style so i'm not surprised you've had compliments. Hope they continue to attract attention for all the right reasons. Jo, Cheerful Soles
Very good customer service
21 februari 2018
Review zonder uitnodiging
Antwoord van Cheerful Soles
Thanks lovely to hear. Thanks for leaving a review. Jo, Cheerful Soles
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.