Chefsolutionsco Reviews 

Ordered my items, one of the items was missing which was promised to be included as a free gift. Waited weeks for the delivery and upon delivery the package was torn in a flimsy thin package, mind you the items are made of glass. Upon saying that the top of those oil dispensers very very cheaply done, looks like they would break from the first use. Anyway chasing up since the 3 October 2026 to date which is 21 October 2026 with emails. They are so delayed in answering back and keep asking the same questions, stalling while I'm asking for a refund. Disgusting customer service. How do these people still stay in business ripping others off for cheap items that they sell and yet on their website of course shows they are fantastic.

Whatever you do do not purchase anything from this site they are the worst people to deal with. They false advertise their products telling you you get 2 for the price of 1.
They are absolutely not the type of people you should be dealing with.
Save your money. We just got stung by them and they don't honour what they say. Rubbish people.....

This is really a question for Trustpilot.
How can this company be showing 4.8/5 stars on its website when it cannot even score 2 stars on the actual Trustpilot website?
Lesson is - ALWAYS go to the Trustpilot site first!!

Seems like a dropshipping company hiding behind a webite making it seem it is a local australian based company.
Product recieved is ok quality but available at Temu for a fraction of the price.
HUGE issues with warrenty issues and had to threaten with EU regulations regarding warrenty before they finally complied.
Never again.

I ordered 2 oil dispenser bottles and arranged to have them delivered to a parcel locker. Evri didn't send me a notification and returned the parcel to Chef solutions. I have emailed the company 3 times requesting a refund, having explained why I didn't receive the parcel. I have had no reply at all and no refund

2 x Oil dispensers ordered, one didn’t work. They replaced it but had the same issue. Haven’t heard back from them so ended up throwing it out

SCAM still waiting for order apparently in transit from China no dates nothing it’s a scam. Don’t waste your money.

Rip off. they never stop charging you
They also advertise 4 star reviews from this site

I WOULDNT GIVE THEM 1STAR , TRYING TO RETURN AN ITEM , LIKE TALKING TO THE WALL

No response from Chef Solutions after payment was taken. No confirmation of order placed they are deregistered with ASIC in Australia. STAY AWAY FROM THIS FRAUD SITE

Purchased oil spray bottles. It initially worked for about 5 sprays, then stopped and started leaking from the handle.  After investigating I discovered the plastic tube in the lid connecting the nozzle had separated. After much painstaking fiddly effort, I was able to reconnect the tube to the nozzle. It worked for 2 sprays and then the pressure separated the tube again. Should have known better and researched reviews before purchase. Was fooled by “Aussie company”.
Product is rubbish and not fit for purpose. 

The item was delivered, but part of it was missing, making it unusable.

I emailed the company repeatedly over the course of three weeks without receiving a response.

An untrustworthy scam company!

Product arrived broken. Contacted company several different times but got not response. TERRIBLE SERVICE

And to boot the second unit (ordered the same time) began leaking almost immediately. POOR QUALITY

I bought the stainless steel scrubbers, they took a month to get here from China, The company signed me up for a subscription, not a one time order, their customer service is bad AI at best. Now they are trying to ship me more and I can't contact anyone to cancel.

I had a very bad experience with Chefsolution. Bought a meat grinder months ago after seeing many good reviews on their websites. Unfortunately it took one month arriving and the quality is really bad. Plastic body covered with unknown coating on surface, completely different from what they described as stainless steel on their website. We don’t use it as we don’t want to take risk on food safety. Tried to talk with their support to get item returned and refund. However, they didn’t give any reply after I sent photos and asked for refund.
I gave one star on their website when they asked the purchase review. Surprised that they deleted my review. It’s cheating!

If I could give a 0 star I would, they are an unethical company that continues to debit your account for a subscription you NEVER signed up for and will not cancel it, I have contacted many times they tell me it’s cancelled but then it happens again, I’m to the point of having to cancel my cards so they can no longer get debit my account.
They are a complete scam and would never recommend buying from them no matter how good their products might be.

I got drawn in by the clever marketing, and ordered the 2 for 1 deal on the oil dispenser bottles.
Only one turned up. Took so long to arrive. Quality is just below average. Second bottle missing. I've emailed but no response.
The exact same bottles seem to be on Temu for £3.50 for two!
Total scam I'd say. Unless I get a reply from my email and they send the second bottle. From other reviews, a reply from them doesn't seem likely.
Avoid at all costs.
At least I ordered through a third party payment app, so my details appear to be safe.

So after waiting almost a month for my oil sprayers, I received two recipe books instead. Seriously? It’s way past Mother’s Day, so don’t even need it now. Had to get my mom something different for Mother’s Day when I ordered it weeks ahead of time. Hopefully they will get back with me sometime soon. 😡

ordered 2 for price of one dispenser and only received one. shipping and order communication unclear at best. the actual dispenser is a cheap piece of junk.

Avoid this company. The scourer product is a good one but they trick you into a subscription and then make it impossible and time consuming to change or cancel, claiming that there are various minimum subscription periods you have signed up for. The worst kind of online snake sales.