Ordered my items, one of the items was missing which was promised to be included as a free gift. Waited weeks for the delivery and upon delivery the package was torn in a flimsy thin package, mind yo... Toon meer
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This is really a question for Trustpilot. How can this company be showing 4.8/5 stars on its website when it cannot even score 2 stars on the actual Trustpilot website? Lesson is - ALWAYS go to the... Toon meer
I bought the Chef Solutions BBG Grill Brush and Stainless Steel Grill Gage. On arrival both looked like knocks off better similar products. Look cheap and the BBQ brush broke on first use. The bru... Toon meer
I ordered Oil sprayer and base tray on a 2 for 1 deal. Delivery took way too long and what arrived was a partial order only of inferior quality. Tried a number of times to email on their support li... Toon meer
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50 reviews
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$108 AUD and they just delivered a $2…
$108 AUD and they just delivered a $2 product. These BBQ cleaners are a rip off. They shouldn't be operating.
KEEP AWAY FROM THESE SCAMMERS.
They call themselves Chef Solutions and claim to be 100 percent Australian.
I will put a photo up on my Farcebook page and every group that I am in.
9 december 2025
Review zonder uitnodiging
Faulty oil sprayer
Faulty oil sprayer. I have sent multiple emails with no reply and there is no functional phone number to find online.
Avoid. They do not deserve your hard earned money.
7 september 2025
Review zonder uitnodiging
Company does not actually accept returns - dishonest!
Company simply does not respond to return requests. This is dishonest behaviour and seems consistent with other published reviews. Be warned if dealing with this company.
19 september 2025
Review zonder uitnodiging
STAY AWAY FROM THIS CROWD!!
Wish I’d read reviews before purchasing, faulty product but impossible to contact for resolution. E-mails bounce back and website contact ignored. Faulty item took forever to arrive too. BEWARE!!!
11 augustus 2025
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Scam orders meat grinder never received…
Scam orders meat grinder never received postage update or item
18 juli 2025
Review zonder uitnodiging
Ordered an item - never received it, never got refunded.
Ordered an item. It never got delivered. I emailed them after 1-month, got a reply from a "Samantha Smith" advising that there were delays and they would send me tracking info shortly. I gave it another 2-weeks and emailed again and the email now comes back with a "failure notice stating that the email account I have tried to reach does not exist. The same email I received a reply from.
I have tried numerous times to message them via their webpage with zero acknowledgement or a reply back -- and there is no phone number to reach them on.
At this stage, it safe to say that this a scam website. Don't bother buying anything here.
EDIT: I have now received a refund for my purchase on the 4th of August, 2025 -- about 4months after my order was placed. Still no communication, no apology, nothing, from this company....just a refund notification. I am happy I got my money back because I had already given up hope. So, maybe they are not a scam company, but they definitely have severe customer service failings. Do better Chefsolutionsco.
11 mei 2025
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Their email address is not valid
Bought a meat grinder. Found that the opening too shallow to fix it onto my kitchen bench top. Supposedly allow returns within 30 days. Emails to their Support bounce back.
7 juli 2025
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I've ordered a 11 peice set of pots and…
I've ordered a 11 peice set of pots and the money was taken from my account imediately. I've tryed to get some tracking number and nothing comes up. Scammed taken my money and nothing back. I'm super discussed these people are still getting away with people hard earned money..
1 juni 2025
Review zonder uitnodiging
Didn’t supply the item I bought, but I got plenty of excuses instead. Had to open a PayPal dispute
Unfortunately I had a bad online experience- three weeks ago I purchased a meat thermometer for $79.95. I was assured that it would be shipped ASAP. Three weeks later and numerous requests for updates on the shipping progress were met with excuses and more excuses. Today I politely asked for a refund, which they ignored and proceeded with another excuse. Without other options, I had to open a PayPal dispute. Be wary of this seller, but if you do decide to buy from them keep your emails as evidence should you be required to take similar action to myself - regards John
21 februari 2025
Review zonder uitnodiging
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