Cherry Lane Garden Centres Reviews 

Well so far no response to tell me when to expect order from last Tuesday 6 days ago
You can’t call them as no number
You complete an online form but it takes them ages to respond with a just an enquiry reference number.
Can’t speak to anyone
The Royal Mail reference number is not one you can track as it’s too long as doesn’t end in GB as it should
Basically im still waiting and haven’t heard anything
Appalling service

Overall the garden centre is just okay, same items in any that you visit.
The cafe is just okay too at Salhouse in Norwich.

Ordered an air conditioner unit, which I was told was in stock at the time. 3 days later I'm told it's out of stock. Now left without air conditioner in the heat. Won't be shopping here again.

I met a friend for lunch today at Countesthorpe Garden Centre. I hadn't visited for a few years and, although not much has changed, sadly the café seems to have gone downhill.

Our tea arrived only lukewarm and the cups were dirty, with one even having lipstick marks on it. The cutlery wasn't much better, and the plates looked rather worn and in need of replacement. We both ordered toasties, which were overcooked and almost burnt on one side, although the presentation was acceptable. On a positive note, the menu offered a reasonable selection, including some gluten-free options.

The outdoor seating area was also looking rather tired. The parasols had clearly seen better days and only provided limited coverage for the tables, making the space feel a bit neglected.

The garden centre itself still has a wide selection of plants, but many appeared to be in need of watering and looked as though they were struggling in the warm weather.

The staff were pleasant and friendly throughout our visit, which was appreciated. Overall, it was disappointing to see a place that was once a favourite looking as though it may be struggling. I hope improvements can be made, as it would be sad to see standards continue to decline.

Don't buy here if you want to change your mind. Refused a refund although i had proof of purchase on my phone. Very poor customer service, more than his jobs worth to show any good will and change a rule. They have therefore lost my goodwill. I'll be going to Bickerdykes

WARNING TO SHOPPERS AT SOUTH VIEW GT YARMOUTH

On 3rd June my friend and I visited this garden centre. I spent around GBP52 and he spent GBP32. Neither of us had the receipt on our Apps for some reason and yet I always present my phone at the till point even though their checkout staff do not ask for it. It later transpired that there was an offer on one of the items that my friend bought for GBP24,99 that should have registered as GBP17.99. When we went back, South View refused to honour the price and basically the male supervisor made us feel guilty and advised it was our fault for not checking receipts to see if the card had been lazered at the time.

PLEASE check your receipts as do not let this company get away with offering offers and then not scanning the card/app properly at checkout, THIS IS YOUR MONEY.

As for me i shall never set foot in this store again and shall go to the Highway or Notcutts - even Tesco and Morrisons sell plants so there are other options. My mate just lets people walk all over him as does not liked confrontation. Do not let this happen to you

I was a little disappointed when visiting Langford earlier this week. While the plan selection is very good many plants were struggling through apparent watering neglect. The plant bargain area was also full of dried out plants. When visiting the cafe I was not happy, to say the least, that there had been an apparent 30% inches in pricing of many items compared to the pricing shown on the website menu had downloaded! Apart from the fact that this is a huge increase, the website is very misleading. IT still shows the lowered pricing even now - several days free our visit. POor show!

Wellington Cafe & Bistro Ruddington at 1.30 on May 29th.
Noticed not many people in which is unusual and soon found out why.
Ordered Quiche, French fries and beans - for my wife and I - meal arrived within three minutes of being seated.
Quiche was cold and leathery as were the fries
The only edible part of the meal were the beans which were hot.

As for the rest of the meal I would not have been surprised to learn these were 'returns'
So if you want to feel 'short changed' and 'ripped off' the Wellington Bistro will not dis-appoint as this is probably the worst garden centres food for miles around

Pleasant staff. Food was really nice, freshly prepared. Sit outside in the heat, really tranquil. Prices average all the way around... little gem at Retford👌👍🤗

Dishonest pricing....states savings for multiple purchases. When checking out these aren't given....costs me much more

Most disgusting meal ever for lunch. Tasteless chicken and ham pie that was more pastry than filling. The accompanying vegetables were tinned carrots, tinned peas and over chips. At £12.99 it was daylight robbery!

I have been a few times and enjoy my visits. Unfortunately I find the staff to be quite unpleasant. This applies to the cafe aswell

Tried to raise my concerns about an owl display and the manager clashed the phone down on me, emailed them all the information about best practice and why stroking owls is cruel and they ignored it.

Asked why they couldnt sort out my phone app coffee stamps as phones to claim your coffee don't work at tickhill .as with other reviews the staff who take the mail couldn't be bothered to reply ,I think it's time to go somewhere else

The Gnome Inspectors from Garden Centre Finder paid a visit to Cherry Lane Garden Centre in Bedfordshire and it’s safe to say… this one earned its 5 stars 🌿

There’s a really good mix here — plenty of plants, but also lots to browse beyond the garden side of things. It’s definitely more of a “day out” centre rather than a quick stop, which we loved.

The value stood out straight away. You can really feel that when you’re walking around — lots of choice without feeling overpriced.

We took full advantage of the café (obviously ☕), and it’s the kind of place you can happily sit for a while before heading back out for another wander.

There’s something quite relaxed about this centre — not too rushed, easy to explore, and plenty of little corners where you find things you didn’t expect.

🌿 Gnome Ratings:
Plants: ⭐⭐⭐⭐⭐
Café: ⭐⭐⭐⭐☆
Overall experience: ⭐⭐⭐⭐⭐

💎 Gnome Verdict:
One of those places you don’t just visit once… you keep going back.

Cherry Lane Garden Centre Salhouse Norwich review.
The entrance to this garden centre is a death trap with huge pot holes! You could easily damage your car. The garden centre and tea room is fine but we will not be visiting again until something is done about this hazard!

Terrible, Hutches for rabbits tiny prisons and all from China!

Have visited Bawdeswell garden centre for years & always been consistently happy with the service from all staff & quality of food from restaurant.
However with the change to Cherry Lane Garden Centre I have continued to appreciate the excellent customer service from all staff & now the competitive range of goods but quality of food in the restaurant has sadly disappointed me & unfortunately the attitude of the Kitchen “cook” desires more attention to quality of food prepared & arrogance towards any communication with Cherry Lane long standing customers. It would be of benefit to Cherry Lane Business to review this issue?
Thank you to all other hard working friendly members of Staff.
Happy New Year

This was our visit to the Bradmore Centre. Just been today 1 jan 2026. The cafe was open but the bottom area where the people with dogs can sit was closed for cleaning. So dogs were allowed anywhere. It might be a good idea for the whole area to have a deep clean. The girl who was clearing tables and giving out the meals never once wiped the tables all the salt and pepper pots had food on them. They were putting saucers out in front of the till with food still on them. You could see into the kitchen and there were dirty pots everywhere. I think it may need an inspection in the near future.

Had a fantastic Christmas Dinner today at the Braintree centre. Food was lovely with great sized portions & the staff were fantastic with us. Highly recommend.