Cherry Lane Garden Centres Reviews 

Visited cafe with a disabled and registered blind relative at 2.50pm on Saturday for late lunch. Relative unable to read blackboard so got seated and looked around for a menu but had to ask a member of staff for one, which was brought to us a few minutes later. Having read out the menu and decided on meals for the three of us, I went to the counter and joined the queue which was moving slowly. As we drew closer to the till, a woman from the kitchen came out to the queue and declared loudly “the kitchen is closed - closed at 3 but there is coffee and cake”. No apology, no sign anywhere to inform the customer. Blackboard clearly stating what’s on offer but no indication of opening times above the board or on the physical menus. No mention by the staff member who brought the menu to us at 2.55! Very disappointing, especially as the detail on the website said 4pm! Needless to say, we left the cafe along with several others in the queue and had a fantastic lunch at The Pier Hotel, Gorleston, instead! Cherry Lane needs to get its act together and be more transparent with their opening hours!

Lied to by customers services. So glad I didn’t spend ££££ online with them. Dodged a bullet.

prices in the cafe are very high, had a mince pie and it was all dried out and awful, the price of a piece of cake and a coffee are ridiculously high at over five pounds.

I used their cafe and had coffee and teacake. Not a patch on what it used to be. The teacake was for some reason flattened and toasted on both sides so it was dry especially as meagre amoi]unt of butter supplied. Wouldn't have again. Coffee was so so and not very hot.

Went to dog friendly cafe (Not). My tiny chihuahua puppy was told to put her on floor. She's not old enough. Will not spend 1 penny there again.
They have lost out big style. Absolutely disgusted

Cherry Lane Garden Centre, Tickhill, Doncaster.
Went in this morning 27/3/2025 to check measurements and order a gazebo and pick up a few other bits

Kelly served us and she was very friendly and a brilliant help throughout, nothing was too much trouble. Great customer service!! Thankyou Kelly.

I visited the Cherry Lane GC (Barnett Hill) on Sunday afternoon in Hagley, Worcs with my son and we had a snack in the cafe. We wanted a hot meal but even though the cafe is open till 4.00, there was no hot food or sandwiches just after 3.00. A man two in front of us in the queue wanted a sandwich and they made one for him. So I had a sausage roll and my son had a chicken, leek & ham pasty. The pasty went in the microwave. On the Monday morning my son started to feel really unwell and had to go home from work with really bad stomach cramps, aching all over, bad head and has been off work all week with no appetite and just wanting to sleep. He has been to see the doctor this morning and has been diagnosed with possibly food poisoning or gastroenteritis. I don't think putting it in the microwave was a good idea

Cherry lane poddington
What's happening to the cafe
Ordered cheesey chips came chips stone cold. Replacement chips came hot this time but chips very hard

Had breakfast with Santa - and what a great time it was - the children just loved it - and the two Elves entertained the children throughout getting them ready for Santa's visit. He didn't disappoint. fat and jovial with a real beard and a deep happy voice - he read the children a wonderful story before handing out their presents.
It was great for all our family, Nan & Pops, Mum & Dad and the kids

The actual shop was OK but the cafe was over priced extremely slow service . Cheap products and they have no idea how to cook poached eggs . To many staff standing around chatting . I saw 2 people leave the queue and walk out .

A wonderful staff member called suzanne

Utterly dreadful. The Bradmore (Nottingham) centre has 'lost its way'. The product range has been widened significantly to now include a poor and superficial assemblage of stuff you may not want, while lacking things you may need. As a staff member explained, it is now a discount store. It is trying to compete with The Range, B&M, Poundland. The horticultural and garden products are over-diversified, much like all other product ranges. Frankly, it is not worth a journey (and I live a few metres away!).

Came for breakfast, 9.30 am as a treat! So disappointed! Sausage dry and overcooked, bacon dry and looked like it had been cooked hours beforehand, toast had the butter on already ( not acceptable). It was the worst breakfast I’ve had in years !

Our family have been regular customers to cherry lane (Bradmore) for many years. We visit the cafe 2-3 times a week. Just recently all the ‘best’ staff have left the cafe and standards have massively dropped. The coffee was always fantastic however the last few months it’s been awful! Without sounding horrible the new manager does not know how to make a coffee! If he doesn’t burn the milk it’s stone cold and it’s almost like he forgets to put the coffee in. Sadly we will not be going back. On a more positive note a few of the regular staff remain…for now and they are all lovely 🙂

We just popped in today for a coffee and a scone. The scone was probably the best I have ever had whilst out and the coffee was delicious.
I would have given 5* but the counter service was very slow, I’m not blaming the staff as all of them were working flat out but I think ‘Cherry Tree’ more hands are definitely needed.

I took my daughter to the SEN Santa experience and I’d like to say how wonderful the lady was that ran it, unfortunately I can’t remember her name to send a message directly. She was absolutely amazing with my daughter and I can’t thank her enough for making the whole experience so lovely for my little girl, I will definitely be booking again for next year. Please pass on my thanks!

We had the most magical experience at the Bradmore Garden Centre for Teatime with Santa tonight! The entertainer was magnificent and it was a pleasure to watch the kids (2,5&8 yo) enjoy the magic and balloon show. The staff were all amazing and the place was beautifully decorated adding to the magic. Santa was fantastic with the kids. I am pleased to say that a small glitch in the booking system was swiftly rectified and it is wonderful to see that the staff could deal with unexpected promptly and provide great customer service. Many thanks to the whole team involved in tonight’s Santa experience - the kids will remember this night with great fondness. Merry Christmas!

Tickill garden centre Polar Express experience 2024 THE BEST Santa experience iv had in 8years! My 3 kids aged 8, 6 & 3 loved it never mind the adults. The staff made the experience will be definatly booking for next year! Well worth the money....the hot chocolate at the end really finished the experience. Thankyou so much Tickhill Garden Centre and the Staff om thw grotto.

Unfortunately, there is never enough staff in their cafe, so the queues are long and so are the wait times. The staff that do work there though are very hard working.
It was supposed to be bigger and better but it’s a nightmare with long waiting times.
The garden centre itself has a right load of cheap tat in it now. It’s definitely gone down hill since Cherry Lane took it over.
Very disappointing.

At the beginning of 2024, I was told they were making there loyalty card.
Since the changes have had no benefit to the customer.
And christmas just tsjes over the fact. YOUR A FARDEN CENTER.
UOU WOULDN'T THINK SO.