Chigwell Window Centre PLC Reviews 

Chigwell group are a rogue outfit. They completed work at my home. The work would usually take a week; they took 2 months. And the job is still not complete. I've given up on them and refuse to waste another moment of my time being home for no one to show up.

To make matters worse, they dump all sorts of rubbish in your back garden and at your front door. This has been reported to them over and over. They say they will collect it all for me to call back the following week to be told it's not their rubbish. The supervisor ignores my communication. Admittedly, I was very blunt with him, but I've lost my patience after all this time. What they've done is not acceptable.

The supervisor is called Jake. You have been named and shamed. Chigwell Group is not to be trusted! I would post the pics if this site allowed it.

Rubbish was collected after leaving my review, which is fair enough. I prefer it was never left and not ignored when asked several times to remove it.

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I have reason to believe they are the same company. I've left a review where I can. Otherwise, the rubbish would still be dumped at my front door.
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Fantastic sales people fantastic customer service and after sales amazing also really happy with the door I purchased

Very pleased with my experience! Communication was quick and clear with the office, showroom staff were very helpful, Alan & Aaron who installed my lovely new sliding glass door were on time, efficient, clean and always with a smile. Thank you!!

We purchased a new door for our factory in Loughton, paying over £3000. The door was installed incorrectly several times, we have lost count how many times it has needed to be fixed. Every time a technician comes, they fix the problem and then create a new problem with it. The door still doesn't function. When you call the office, they tell you somebody will call you back but never do. The staff members answering the phones do not care, are rude, and just want to put the down on you. I would really recommend staying away from this company.

Have had a very positive experience with the Chigwell Window Centre (Loughton branch) - very recently had patio doors replaced, the two chaps who did the installation were extremely hard working and just got on with the job - I decided just to have some silicone touched up after and Molly was fantastic and efficient in arranging a return visit to have this carried out - I was never pushed for the balance payment until this was done - can’t recommend enough.

Fantastic from start to finish. Good communication throughout the whole process. Installation went smoothly the guys were polite and respectful of our property and worked extremely hard. Would highly recommend and will definitely use them again in the future.

We are so pleased with our new bathroom windows with blinds. They are excellent quality and I really would recommend Chigwell window centre to anyone in the market for new windows. Not too pushy and the installation team were brilliant.

This is the second lot of windows they have replaced for me and once again very happy with the result.Ordered through Gary in the Loughton showroom and fitted by Harry and Ranbir ,all ran very smoothly with no problems.

I was slightly dreading having this work done but Chigwell Windows made it very easy and fuss free. Good communication throughout. Sensible, competitive pricing that was agreed in advance and didn't change. We arranged two days for installation but the team came in and did it all in one day. Our new windows are really lovely and we're very happy with them.

From the initial enquiry we could not have then been any happier with the product, service & aftercare. We would 100% recommend Chigwell Windows .

Happy with the service, great guys here.

A brilliant service from start to finish. A beautiful sliding door, extremely happy with it. The installers were calm and efficient. Thank you

From our showroom experience through to fitting our Crittall staple doors we have overly impressed with the quality of work, customer care and quality of the Chigwell Window Centre staff. I would strongly recommend anyone using this business as they go above and beyond to make the customer experience as seamless as possible.

Effecient, knowledgable company.
They visited our home & reccomended the most suitable replacement windows, a quotation was received promptly, they then sent their engineer to measure up precicely, & installed on schedule.
The installers were polite & tidy & worked hard.
We are throughly delighted with the the product & service.

Choice of product best suited to our need was clearly laid out. Staff were helpful and professional. Fitters were on time, clean, tidy and polite.
We would recommend.

Great communication, installation guys were excellent, pleased with the door, thank you !

Wow what can I say. From the beginning to the finishing of the job. After going to several window installers they did not understand what I was looking for. Went to the Chigwell windows in there Loughton showroom and met Gary in the showroom explained him what I was looking for. Immediately he understood what I wanted and paid the deposit. Arranged for the surveyor to view the site. Finally a date was set and the fitters arrived very prompt. Onkar and Manna the fitters take there pride in doing the work. From the start of the job to the final finishing very clean and tidy. Well done Onkar and Manna.

Excellent. The installation went ahead on the agreed day. The quality of the door, along with the guys that fitted was brilliant. Would highly recommend.

Within 3 weeks of visiting their Brentwood showroom the 3 aluminium windows we ordered were installed by a friendly team to a high standard. The slim style and finish is excellent and we are very pleased with the result.

From start to finish Chigwell Windows did a great job. From the initial visit to quote, the surveyor and the fitters everyone was professional, punctual and polite. We had four windows and a patio door replaced and the team of three fitters worked tirelessly all day to complete it. They were exceptionally clean and protected the flooring and furniture in every room they needed to go in, and the quality of work was excellent with additional care taken not to damage any existing decoration, pebble dashing, etc. would definitely recommend and will be using them again in the future.