CHIP Reverse Mortgage Reviews 2.285

TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

From start to finish Aaron was there to help and advice making the process a pleasant and rewarding experience. Agnes was there as well helping us find a lawyer also giving good advice. So thank you... Toon meer

Beoordeeld met 5 van de 5 sterren

From our first interaction with Adam Hawryluk (who answered all our questions and anticipated those we had not thought to ask) we were reassured and impressed. Equally noteworthy was the pace with w... Toon meer

Beoordeeld met 5 van de 5 sterren

Wow, what an utterly painless experience. We began working with CHIP on our reverse mortgage two weeks ago and the funds were in our bank last night. We found every one we dealt with to be pr... Toon meer

Beoordeeld met 5 van de 5 sterren

Holly at Chip Reverse Mortgage was our initial contact when we first looked into this product. She with out rushing us kept in touch until we had all our questions answered. It took approximately 3.5... Toon meer

Bedrijfsgegevens

  1. Bank
  2. Financieel adviseur
  3. Hypotheekmakelaar

Geschreven door het bedrijf

HomeEquity Bank (HEB) is Canada’s original and leading national provider of reverse mortgages, with over 40 years of service. HEB is the only federally regulated bank specialized for Canadians 55 and better. With its flagship product, the CHIP Reverse Mortgage, HomeEquity Bank empowers Canadians 55+ to use what they’ve built to live well, help their family, or plan their legacy by providing a secure way to access equity from their most strategic investment – their home.

CHIP Reverse Mortgage: There's No Retirement Like Home

Geschreven door het bedrijf

The CHIP Reverse Mortgage by HomeEquity Bank provides Canadian homeowners 55+ with a safe, simple solution to retire in the home they love. Access up to 55% of your home equity without ever needing to move or sell. Whether planned or unexpected costs arise, the CHIP Program provides peace of mind by allowing you to live retirement on your terms without having to worry about monthly mortgage payments.

Learn More About the CHIP Reverse Mortgage


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 1 van de 5 sterren

Easing through the experience of getting a CHIP reverse mortgage

Agnes called and told me what the Home Equity bank could provide when I started exploring the possibility of a CHIP reverse mortgage loan. She pointed out the uncertainty of a mortgage loan and how CHIP was more secure. She gave me facts and figures about the equity remaining in my house under three scenarios (after paying off the mortgage) and possibilities of loan repayment, though not required. She gradually and professionally lead me through the process and I decided, without pressure, that CHIP was right for me.

29 maart 2026
Review zonder uitnodiging
Logo CHIP Reverse Mortgage

Antwoord van CHIP Reverse Mortgage

Hi Mark,

Thank you for your feedback. We truly appreciate your input, as it plays an important role in our commitment to delivering top-quality customer service. Your comments have been shared with the appropriate team. If you’d like to discuss this further, please don’t hesitate to contact us at wecare@heb.ca.

Beoordeeld met 5 van de 5 sterren

Great Product for our needs

Holly at Chip Reverse Mortgage was our initial contact when we first looked into this product. She with out rushing us kept in touch until we had all our questions answered. It took approximately 3.5 weeks to finalize our funds which was through an easy and open process. We were never rushed and Holly always replied to out questions and concerns immediately. All said and done, great product for our needs and great service specially form Holly.

8 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Our Chip Mortgage Application Experience. Kyle was most accommodating from our…

Kyle was most accommodating from our initial conversation about CHIP MORTGAGES. His answers were very clear. We did not feel rushed to make a decision. Kyle was always helpful when we had questions and prompt with his replies to any inquiries.

We felt Kyle was there for us and looking after our best interests so we felt we were in good hands. The process was thorough but everything fell into a timeline that made it possible for all the details to be completed in time for our possession date.
Thank you so much Kyle for your clear and caring assistance through the whole process of our CHIP MORTGAGE.

2 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A Great Experience

Aadam Fotias was my CHIP advisor and he was extremely helpful at every step of the way. He helped me traverse everything and kept me informed at every turn. He was considerate and kind and very efficient. I have already recommended him to others and will continue to do so.

3 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I was skeptical of reverse mortgages…

I was skeptical of reverse mortgages but looked into the Chip reverse mortgage and was put in touch with Kyle Dykxhoorn who patiently explained the pros and cons and answered all my questions so I felt it was the right move for me. He then hurried it through so I could have a relaxed long Easter weekend. Thank you so much Kyle.

2 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ali Sultani was very friendly and…

Ali Sultani was very friendly and helpful throughout the process. Ali took the time to ensure we as laypeople were fully aware and up to date throughout the experience. Ali's attention to detail was exemplary. We were very grateful for his involvement.

15 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

the whole process was simple and easy…

the whole process was simple and easy to follow. This was a large part due to Mortgage specialist Rachelle Dunn

25 maart 2026
Logo CHIP Reverse Mortgage

Antwoord van CHIP Reverse Mortgage

Hi Barry,

Thank you for the 5-Star review. We're glad you found the process simple and easy to follow. Thank you for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Beoordeeld met 5 van de 5 sterren

Neil was very quick to get back to me…

Neil was very quick to get back to me when I had questions and I had alot of them. He explained everything very clearly and would repeat if I needed it.

Neil was considerate and understanding in a difficult time when I was deciding what was best for us.

Thank you Neil
Darlene S.

27 maart 2026
Review zonder uitnodiging
Logo CHIP Reverse Mortgage

Antwoord van CHIP Reverse Mortgage

Hi Darlene,

Thank you for the 5-Star review. We’re glad Neil was considerate, understanding, and able to answer all of your questions. Thank you for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Beoordeeld met 5 van de 5 sterren

My outstanding experience with Ms. Holly Hoy

I just obtained a loan from Home Equity Bank via the Chip reverse mortgage program and I am truly astonished by the amazing quality of service I received from HEB in general and from Ms. Holly Hoy in particular.
Every phase of the process was made easy and reassuring by Ms. Hoy's expertise, extended financial knowledge, as well as her thorough, precise and clear explanations and answers to my numerous questions. In a world where decent service and basic competence are so hard to find, Holly Hoy's integrity, professionalism, impressive competences, flawless attitude and complete availability, stand out brilliantly and really deserve to be aknowledged and even praised!

27 maart 2026
Review zonder uitnodiging
Logo CHIP Reverse Mortgage

Antwoord van CHIP Reverse Mortgage

Hi Nadine,

Thank you for the great review. We’re pleased that Holly provided such great customer service and will pass along your kind words. Thank you for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Beoordeeld met 5 van de 5 sterren

Your initial staff and thanks to…

Your initial staff and thanks to Gabriel.

26 maart 2026
Logo CHIP Reverse Mortgage

Antwoord van CHIP Reverse Mortgage

Hi Lidia,

Thank you for the 5-Star review. We’re glad you enjoyed working with Gabriel. Thank you for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

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