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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

This is not as scam… idk what yall are talking about anyway the glasses i ordered were delivered within the specified time frame and were high quality at that, just be sure to keep it in the case at a... Toon meer

Beoordeeld met 5 van de 5 sterren

Absolutely incredible, the glasses arrived quickly , well packaged and safe , the overall build quality is amazing. It comes with a bag and carry case for the glasses and a lens wipe plus an authentic... Toon meer

Beoordeeld met 5 van de 5 sterren

It took 15 days to ship i thought i was getting scammed but i contacted the ceo and he helped me alot. I really recommend the glasses because they are really high quality , I got the obsidian shine an... Toon meer

Beoordeeld met 2 van de 5 sterren

The glasses arrived and actually not bad but trying to contact the company is a nightmare! I’ve tried the contact us email on their site and their help email address. Everything comes back undelivere... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Brillengroothandelaar

Geschreven door het bedrijf

At Chronve, we’re redefining modern eyewear with a perfect balance of style, quality, and comfort. Our mission is to make premium glasses accessible to everyone—whether you’re after timeless classics or trendsetting streetwear-inspired designs. Each pair of Chronve glasses is crafted with precision, using lightweight materials and UV-protective lenses designed for everyday wear. We believe eyewear should not only enhance your vision but also elevate your confidence and express your individuality. We ship worldwide and are proud to serve customers across Europe, the UK, and beyond. Every order is handled with care, and our customer support team is always here to help—because your satisfaction means everything to us. At Chronve, fashion meets function—discover eyewear made for those who see the world differently.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

71 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,1

Alle reviews

(71)

64 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

love the glasses xx

Absolute amazing work, plus its literally like the exact same glasses from chrome hearts but way cheaper the quality is literally fireee xx

19 februari 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Wrong glasses

4 mei 2026
Review zonder uitnodiging
Logo Chronve

Antwoord van Chronve

Hi, we’re sorry to hear that.

Please email our support team at help@chronve.store
and they’ll help you with the issue and arrange an exchange if needed.

Beoordeeld met 1 van de 5 sterren

wrong glasses, missing authenticity card, delayed or missing email replys

Sent wrong glasses, didn’t provide authenticity card as specified and ignored emails or took far too long to reply

3 mei 2026
Review zonder uitnodiging
Logo Chronve

Antwoord van Chronve

Hi, we’re sorry to hear this.

We do not ignore customer emails, but during busy periods it can take up to 24 hours for our support team to reply. Please check your inbox and spam/junk folder, as our team may have already responded.

For help with the glasses, authenticity card, or exchange, please contact us again at help@chronve.store
and our support team will assist you.

Beoordeeld met 3 van de 5 sterren

The shipping took way too long, but...

The shipping took way too long, but the product finally arrived. However, at first, I waited for 1 month, but my package wasn't delivered, and it was probably lost somewhere, and I thought I was scammed. Thank god I purchased shipping protection, because they sent me another product after this. This time, it finally arrived after about 10 days. The product quality is good. They also replied to my emails relatively fast. But I suggest EVERYONE, especially in further countries, to buy Shipping protection.

24 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Shipping took a while but that’s okay!

Shipping took a while but that’s fine because all that matters is my glasses they look very real and people complimented me on it definitely very nice and better than ones of TikTok shop people say it’s TikTok shop but whatever because they still look amazing!

15 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I recently purchased a pair of glasses…

I recently purchased a pair of glasses from this online seller, and my experience was excellent in every aspect. The quality of the glasses exceeded my expectations — they are durable, well-made, and exactly as described on the website.

As for customer service, the seller was outstanding. They responded very quickly to all of my questions, always politely and with a genuine willingness to help. I had a few concerns before making the purchase, and their clear and helpful answers made me feel confident in my decision.

Shipping was also very fast, and the product arrived in perfect condition. Overall, this is a reliable seller who truly cares about both product quality and customer satisfaction. I would definitely choose them again without hesitation.

15 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Birthday gift for my son (16)

I ordered the chrome hearts glasses for my 16yr old, fir his birthday. They came right on time within the time they said they would. My son loves them and whenever we are out, I hear people compliment his glasses. They fit well and look great in addition to blocking blue light from the screen. Great purchase!

4 maart 2026
Beoordeeld met 2 van de 5 sterren

The glasses arrived and actually not…

The glasses arrived and actually not bad but trying to contact the company is a nightmare! I’ve tried the contact us email on their site and their help email address. Everything comes back undelivered even though I’ve copied it directly. There is no other way of contacting them. This is a nightmare!

14 maart 2026
Review zonder uitnodiging
Logo Chronve

Antwoord van Chronve

Hi Kailan,

Thank you for your feedback.

We’re glad to hear that you’re satisfied with the glasses themselves. However, we’d like to clarify that your statement about not being able to contact us is not accurate.

We respond to customer emails daily, and our support channels are fully active. If your emails were returning as undelivered, this is typically due to an issue on the sender’s side (such as an incorrect email address or email provider restrictions), not a lack of support from us.

In addition to email, we are also available through multiple contact channels, including our social media platforms where our team actively responds to all messages.

Given that your order arrived successfully and you’re happy with the product, we believe a 2-star rating does not fairly reflect your overall experience.

We’re always here to help, and we encourage you to reach out again so we can assist you properly.

Chronve Support Team

Beoordeeld met 1 van de 5 sterren

Waited for 2 months just to not get my order

Ordered 2 pair of glasses in January, for it to never come. Asked for refund IN MARCH because i lost hope after a long fight in emails.

12 maart 2026
Review zonder uitnodiging
Logo Chronve

Antwoord van Chronve

Hello,

We're sorry to hear about your experience and understand how frustrating delays can be.

While most of our orders are delivered within the expected timeframe, in some rare occasions delays can happen due to factors outside of our control. International shipping, customs processing, and courier logistics can sometimes cause unexpected delays even after the order has been dispatched.

We always aim to deliver orders as quickly as possible and appreciate your patience and understanding when rare situations like this occur.

Beoordeeld met 4 van de 5 sterren

This is not as scam… idk what yall are…

This is not as scam… idk what yall are talking about anyway the glasses i ordered were delivered within the specified time frame and were high quality at that, just be sure to keep it in the case at all times when not using it as mine bent quite easily, but totally my fault. Top tier service and packaging, will be ordering again soon.

8 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

not coming

I ordered the glasses exactly 15 days ago and the glasses havent come it says delivered on the website but the package havent come.

26 februari 2026
Review zonder uitnodiging
Logo Chronve

Antwoord van Chronve

Hello, we’re sorry to hear about your experience. We have carefully checked our system and were unable to find any order associated with the name used in this review. Please contact our customer support team at help@chronve.com with your full name, order number, and the email used at checkout so we can investigate this properly and assist you.

We also want to mention that while we work hard to ship orders as quickly as possible, occasional delays can happen due to the high volume of orders we process daily and factors outside our control. As soon as you email us, our team will look into your case and provide you with an update.

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