Chummys Bakery Reviews 4.480

The best brownies and cookies we have ordered! Its my 'go to' when sending to friends and family.

The delivery is very quick and efficient and customer service is the best.

What is there not to love about Chummys, all the products are delicious. I regularly send the cookies/cakes as gifts, the team are really helpful & ordering is easy.

Nice brownies
Price okay with discounts

I had put in the wrong delivery date and Chummys was kind enough to make the ammendments and accommodate the changes in date and time. Their responses to my queries came in super fast!

I ordered to be delivered for my son for Easter. I ordered via a calendar ( you choose your date) which I chose 3rd April.

No delivery? So I look at the confirmation which lone behold says the 10th April!!!! Not the date I have chosen????? I then placed another order for after the Easter ( which again I chose as the 8th April) now this is due to be delivered before my order??? WTF ? Why when I wanted something for Easter I chose my date 3rd April be changed to the 10th???

Emailed now twice with no response. I could have ordered somewhere else which I will in future! Your ordering system does not work as your email response!!!!

So I have had a response and it seems I was wrong???? I cannot prove otherwise. Why on earth would I place my order on the 1sr April to order for the 10th?! I know what date I chose!!

The bakery have been in touch since this review and have kindly refunded the delivery costs, I am still absolutely convinced I chose the date but cannot prove otherwise. The bakery has apologised for any confusion. I can do no more than accept.
I’m sure the baked goods will be lovely once they arrive.

Ordered Easter brownies as a treat for my son – unfortunately it wasn't delivered. Although I then redirected the delivery to a nearby post office, it didn't arrive until the day after it was supposed to. It was a bit tricky getting hold of Chummys (I did email and also left a voicemail). They did however respond later to say they were refunding the delivery cost.

I ordered Ed what was meant to be a gift, instead received an empty box that was reseated with sellotape.

They have intentionally misrepresented their service. It has left me embarrassed and the recipient thought it was an early April fools joke.

What is worse, is that they refuse to refund what is clearly an issue between them and allegedly their third party deliver supplier in DPD who already have a global reputation of having a poor track record.

It is clearly irrefutable they have scammed me and that appears to be their business model, In they just go out to scam customers out money and hold them to ransom. Wholly dishonest & never to be trusted.

Diabolical and disgusting customer journey. Never again!

Quick and straight forward order and delivery tastes delicious xxx

These I buy as gifts . Never been disappointed at all .

My daughter was absolutely delighted with the tasty brownies

The brownies and packaging were exceptional. easy ordering and fast delivery. A great present for any occasion. It is my go to.

Excellent brownies, perfect gift. Assorted flavours all delicious and well presented and packaged. Would definitely recommend.

Absolutely delicious brownies! Highly recommend

I ordered a box of brownies for a gift and I messed up the address. Chummy's sorted it straight away. My friend loved the brownies so much she ordered 30 for a party she was having.
Super quick delivery as well.

I ordered cup cakes for my niece's birthday and on checking the order the day before her birthday I realised that I'd selected the wrong delivery date and they weren't going to be delivered for another week! Argh! As it was literally the day before, I contacted Chummys feeling quite gutted and to ask if they could bring the delivery forward as much as they could to get them to her as close to her birthday as possible. I honestly didn't think for a moment they would be able to get them to her in time but to my amazement they were totally cool about it and said they could still deliver them the next day. Absolutely amazing! I was over the moon and the cakes were duly delivered and my niece loved them.

There aren't many companies who will deliver the next day just like that, especially when the mistake was mine, and I was blown away by this fabulous customer service.

So not only are Chummys extremely gorgeous goodies, they also have a brilliant team and logistics behind the scene. I've ordered from them a few times now and the cakes and brownies are yummy. Bravo Chummys!

Excellent products very good value and a lovely choice if flavours. Family and friends love getting these treats

The brownies are amazing, one of the best I have ever had. The option of choosing a favourite delivery date is also perfect

Ordered pistachio and white chocolate cupcakes for my husband's birthday. They arrived on time and were absolutely delicious! They also lasted really well. Will definitely order from Chummy's again!

I sent a gift to my son for his 40th he was so pleased with the brownies, I then ordered for a friends 70th he was just as pleased. Both said they were delicious. I will be sure to order again

That was gift for my sister on her Birthday. It arrived perfectly on time. As sister said brownies were incredibly delicious.