Ciao Italy Tours Reviews 

Guido and I have been working on a Northern Italy tour since 2019. First time our group has used Ciao Italy. After a bad experience with another company's guide I was apprehensive trying a new company. Guido was so helpful through the whole process and worked with me through all the ups and downs of Covid. I cannot express how happy me and my group are with all the details that were planned. I feel they have gone above and beyond what was required of them. All the details were more than I expected. Loved working with Beatrice. Our guide Renzo for the Lake portion and Giovanni for the Venice portion were excellent. They made the trip for us. Highly recommend using Ciao Italy for your customized trips. Thank you!

Italy - Florence, Cinque Terres, and Tuscany - Guido D'Ugo assisted with the organization of our entire 12 day trip for a family of 6 adults. All of our drivers were professional and on time. We loved everyone of the private tours/excursions, including our cooking classes and private winery tours. When external forces created issues, Guido was right there assisting with an immediate and appropriate resolution. I highly recommend Guido to assist you with your tour of Italy! Our trip was amazing!

I can think of a more trusted or valued travel agency. Barbara Saltarelli and Guido D'Ugo showed great compassion and flexibility during the COVID crisis. Quality and client satisfaction is what makes Ciao a special place to arrange your travel needs.

No one knows Italy like Ciao! We like the many options they offer and the ability to completely customize a tour to the clients wishes.

I worked with Isida and she was extremely fast to reply as always very pleasant.. She also offered advice and ideas.

Enjoyed working with Isida and CIAO ITALY!
Debbie Bellamy, Owner/Travel Advisor
Travel Visions
Wilmington, DE

Ciao Italy Staff are great to work with from beginning stages for our client's vacations to the end results!!!!
A pleasure working with knowledgeable agents regarding Ciao Italy's properties and products with great results for us to offer our clients.
Ania & Carmine
Ania's World Travel

Clients enjoyed the Sicily tour as expected. Maurizio was a very attentive guide and went beyond to contact clients relatives. They were very appreciative. Thank you.

Great to work with. Any issues were dealt with .

Although our stay in Rome was brief, Ciao Italy did a wonderful job in arranging drivers and guides. The drivers were on time, every time and the guide for both the Tour of Ancient Rome and the Vatican was exceptionally knowledgeable. GREAT JOB!!

In a difficult and demanding situation, the team at Ciao Italy stood by me in dealing with my client.

Barbara was fantatstic from beginning to end on a complicated girls gotta get away to Italy CHEAP!

Thank you Thank you

A most wonderful tour and Maurizio, our guide through it all, was a fantastic guide. Totally recommend these tours to all.

My clients were thrilled with accommodations - excursions - private transfers confirmed through Ciao Italy and Carrani Tours. My booking agent, Donna Jacquot was terrific!

We booked two tours on our trip to Italy - one was in Rome for the Sistine Chapel, Vatican Museums and the Basilica - the other was a day trip from Florence to Cinque Terre. The latter tour was fantastic and everything we had hoped for - well organized, wonderful tour guide and a great way to see a very special part of Italy. The first tour, however, was a complete let down. We started out with a large group of about 26 - however from the group meeting location to the starting point of the museum, an individual of a couple got lost. We spent 30 minutes outside the entrance to the museum while our group leader ran around trying to find the lost individual.

Needless to say we started the tour late and then ended up ending the tour 30 minutes earlier than we were supposed to. I am not sure if the tour guide, upon starting late, rushed us through the rest but it seemed that it was far too fast paced and we feel rushed throughout the entire tour. Very sad and frustrated that we were not able to fully enjoy the museums, the Sistine Chapel and the Basilica. I would recommend for this tour in Rome - the groups are smaller or you have two group leaders to assist with maneuvering such a large group from the meeting point to the entrance since it is a bit chaotic.

Service, service, service! Ciao Italy excels in what they do. From transfers, excursions, best hotel recommendations and dining. I will only use Ciao Italy for my Italy trips.

My guests were thrilled with their Sicily vacation with Ciao Italy. I am quite pleased with this company and their follow though.

Clients enjoyed their trip but there was an issue in the timing of the tour departure from Rome. The time for the tour was booked up for the same time as they were departing Florence. It worked out in the end.