City Cruises Reviews 

stops were all too far away from every place we wanted to go

False adverting. The cruise was advertised as: New Jersey July 3rd Parade of Historic Ships Signature Afternoon Lunch. "...this one is sure to be spectacular as historic ships and military vessels from around the world triumphantly stream into New York Harbor. Join us aboard our New Jersey Signature Afternoon Lunch Cruise and witness this unmatched spectacle up-close for this once-in-a-generation celebration."

NO HISTORIC SHIPS!!! The boat simply circled Battery Park. Did not go to Intrepid, did not go up East River. Just Battery Park for 1 1/2 hours. No notice in advance or on the ship of the change. Premium price for the special event with NO Special Event!!

The organization allows full refund if canceled within 2 hours of the event. If I was told the route changed and no historic ships I would have canceled. I didn't realize we were not going to East River until the waitress brought our check and said we are disembarking soon. I feel duped and swindled. I was misled of false advertising. I have been on several spirit of NJ events. NEVER AGAIN. Don't be duped by this organizations false promises.

They really go the distance to make the cruises eventful with music, food, decorations, and perfected routes.

Afternoon cruise Friday, July 3. Scam marketing on their website. The trip was to feature viewing of tall ships parade. Nope. Didn’t happen. Nary a tall ship in sight. They moved the boarding time to 15 minutes earlier and then boarded later than the original boarding time. Heat index 115F. Actual temperature 102F. Waiting in line to board in extreme heat with no shade cover. The Class B Tall ship parade was in the East River today, not the Hudson River. How is it that the captain of this vessel didn’t know that? Or the captain did know, and the vessel did not obtain a permit to travel on the East River today? Food was Ok, servers were good; otherwise I’d have rated it a 1 star.

Waiting in 90(+) degree heat to get on & they made you get rid of water bottle. The dinner part of the cruise was awful. The food table has 2 sides with identical offerings so the line goes faster. One side ran out of food so that had everyone go on the other. It was out in just a minute or so. Water,tea or lemonade was to be served with dinner. They ran out of tea & lemonade before serving even started. There was an adult birthday party on board and the kids were running around screaming so loud it was hard to have a conversation. DO NOT RECOMMEND \.

Absolute horrible experience. Poor staff, time management, and communication. First told last ride at 6pm then when we went mind you we came at 5pm. Arrived 5:30 and told next at 6:30, cam half hour early told not till 40, and boat did not arrive till 6:50 and a lady even had a medical emergency and had a lady screaming for help and they just looked at her and didn’t do anything untill was holding up the line as they had to hold the person up. View was not worth the wait.

Hello, we bought the tickets a few days before departure and the day before we received an email saying that we couldn't visit the prison due to renovations; instead, they gave us the option of a cruise around the area. The experience was not what we expected, very disappointed by the situation.

Amazing cruise, the staff is super friendly. Can’t wait to go back.

My experience was great I’ll recommend anyone to experience this lovely cruise.

I felt like the boat was too packed with people. I didn't even feel safe. I looked for life jackets and definetely we didn't have enough for all the people on board. It is a good thing that we didn't need them or I could be dead!

We had an amazing experience on this cruise! Seeing the New York City skyline from the water was absolutely breathtaking and gave us a completely different perspective of the city. The views of the Statue of Liberty, the bridges, and the Manhattan skyline were unforgettable.
The boat was clean and comfortable, the staff was friendly and professional, and the entire tour was well organized. I highly recommend this cruise to both visitors and locals looking to experience New York from a unique point of view. It was definitely one of the highlights of our trip!
🗽✨

Thrilling Experience of Voyage to the Falls boat ride

Una gran experiencia, imperdible

First, the experience was not great; second, it is positive that the company offers cruise brunches, particularly for those who can afford it; and lastly, when you book a cruise brunch with citycruises, don't select the upper deck if you think you'll need a bathroom; there is only one on the lower deck, and when you must go, that's terribly inconvenient.

Generally excellent,all members (29) agreed.
A small complaint was that we could only have the food ordered which was ok,but some would have liked to add mushy peas as an aftrethought,

The food was good, the view is beautiful, the staff excellent, loved the entertainment, and saw two whales on our journey, along with dolphins and sea lions. What a joy.

We enjoyed our 4th of July cruise in Baltimore last year. Dinner was great. Overall a good experience.

My customer experience was not great. We enjoyed the music, scenery, and some of the food. However, the meat was dry and the servrr was not as accomodating as we expected.
Even though I informed her when the cruise first started, she didn't tell the DJ to shout out my son's graduation until the cruise was over and most people had already left the boat.Therefore, we didn't enjoy the accolades from the other guest like others who were celebrating a special occasion and received a timely shout out. I had already given her a tip before we realized she didn't inform the DJ in time.

Honestly such a good trip! The only thing I would suggest is that it have an address of where the ferry is for the Statue of Liberty as it was a bit confusing.

Service was great and the park employees were helpful and informative.