Hard to beat your excellent service from Long Wharf to MacMillan pier. Size matters, something I noticed Labor Day weekend when I had to take the smaller ferry because you were booked solid a week in... Toon meer
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Lees wat reviewers zeggen
I had reservations for the Midnight Party cruise. Two weeks later received message cruise was cancelled. Was given complimentary 4 Dinner tickets for the same date. While on the Dinner cruise, found... Toon meer
We were very happy with the cruise itself. It will stay in our memory for a long time. We paid for priority viewing which didn't disappoint! Our only critism was that there should have been two separa... Toon meer
The experience was great the whole family love. It was a great birthday celebration. From boarding to the choses of meals was good bread was not fresh but that's okay. Music on deck was great.... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Set sail for an unforgettable sightseeing cruise or an iconic live cruise experience on the water with City Cruises. Choose from a wide assortment of dining cruises, sightseeing cruises, charter cruises, or corporate event cruises in the most exciting destinations across the U.S, Canada, and the UK. Any city is better when you experience it by boat, whether you’re cruising down the Thames looking at Big Ben or admiring the skylines of New York City or Chicago. A cruise is a spectacular way to commemorate special occasions and make memories you’ll cherish forever. The brand-new City Cruises Live series is bringing a new era of entertainment to waters across the U.S. with top acts and fantastic food. Are you looking to host an iconic corporate event? Make every work event special while floating past some of America’s most iconic landmarks. City Cruises lets you enjoy delicious food, stunning views, and memorable events in some of the world’s greatest cities, all delivered with top-notch service. If you want to stay on land for your sightseeing, City Experiences has you covered with a variety of walking tours and bus trips. No matter where the waves take you, City Cruises has a trip that’ll float your boat.
Contactgegevens
Verenigde Staten
- citycruises.com
4,2
Goed
2K reviews
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Generally excellent,all members (29)…
Generally excellent,all members (29) agreed.
A small complaint was that we could only have the food ordered which was ok,but some would have liked to add mushy peas as an aftrethought,
27 mei 2026
Antwoord van City Cruises
Alan,
We're glad to hear your group enjoyed their experience! We appreciate your feedback regarding the food ordering and will certainly consider offering more flexibility for additions like mushy peas.
Loved city cruises! Loved going under the Golden Gate
The food was good, the view is beautiful, the staff excellent, loved the entertainment, and saw two whales on our journey, along with dolphins and sea lions. What a joy.
31 mei 2026
Antwoord van City Cruises
Jeralynn Strong,
We are so happy to hear you enjoyed the food, views, and entertainment! Seeing whales, dolphins, and sea lions truly makes for a joyful journey. We appreciate your kind words.
We enjoyed our 4th of July cruise in…
We enjoyed our 4th of July cruise in Baltimore last year. Dinner was great. Overall a good experience.
4 juli 2025
Antwoord van City Cruises
Steven Yarbrough,
We're so glad you enjoyed your Fourth of July cruise in Baltimore and that the dinner was great! We appreciate your positive feedback.
My customer experience was not great
My customer experience was not great. We enjoyed the music, scenery, and some of the food. However, the meat was dry and the servrr was not as accomodating as we expected.
Even though I informed her when the cruise first started, she didn't tell the DJ to shout out my son's graduation until the cruise was over and most people had already left the boat.Therefore, we didn't enjoy the accolades from the other guest like others who were celebrating a special occasion and received a timely shout out. I had already given her a tip before we realized she didn't inform the DJ in time.
30 mei 2026
Antwoord van City Cruises
Thank you for taking the time to provide us with your feedback. Please know it is never our intention to provide a less than exceptional, and it’s reviews like yours that help us continually improve. Again, we truly appreciate your feedback and thank you for your time.
Honestly such a good trip
Honestly such a good trip! The only thing I would suggest is that it have an address of where the ferry is for the Statue of Liberty as it was a bit confusing.
25 april 2026
Antwoord van City Cruises
Coral Servais,
We're so happy to hear you had such a good trip! We appreciate your valuable feedback regarding the ferry location for the Statue of Liberty and will certainly look into making that clearer for future guests.
Service was great and the park…
Service was great and the park employees were helpful and informative.
24 juni 2026
Antwoord van City Cruises
Gilbert Martinez,
We are so happy to hear that you had such a positive experience with us! It's wonderful to know that our team was helpful and informative during your visit.
YOU ARE A DISGRACE TO THE TRAVEL AND…
YOU ARE A DISGRACE TO THE TRAVEL AND HOSPITALITY INDUSTRY. I KNOW, I PLAY A KEY ROLE.
I WILL LET MANY OTHERS KNOW
23 april 2026
Antwoord van City Cruises
Julian Sturton,
We appreciate you sharing your perspective. We are taking your feedback seriously to improve our services.
Well organised.
Well organised.
Food well prepared and presented
Wine prices very reasonable for London
Enjoyed our time on board.
30 mei 2026
Antwoord van City Cruises
Christine Douglass,
We're so glad you enjoyed your time on board and appreciated our well-prepared food and reasonable wine prices. Thank you!
We originally booked the tour for Alcatraz
We originally booked the tour for Alcatraz but it was cancelled the morning of our afternoon scheduled tour.
I received an email only a few hours before we were planning to leave for the city. I called and was given the choice to get a refund or could schedule the city boat tour which we did. That tour was only $17 less and it was a mediocre tour to say the least. Nothing like the Alcatraz tour which we have done years ago. :(
25 april 2026
Antwoord van City Cruises
Diane,
We are sorry to hear about the unexpected cancellation of your Alcatraz tour and that the alternative city boat tour did not meet your expectations. We understand how disappointing it must have been to have your plans disrupted, especially after having enjoyed the Alcatraz experience previously. We appreciate you sharing your feedback with us, as it helps us improve our offerings.
Might be making this review a year…
Might be making this review a year late. But wanted to say I had an amazing time and the tour guide we had was funny and made the experience that much better!
23 augustus 2025
Antwoord van City Cruises
Vicky,
We're so glad you had an amazing time and that our tour guide made your experience even better! Thank you for sharing your wonderful feedback with us.
Relaxing way to spend time on the river…
Relaxing way to spend time on the river in York
23 april 2026
Antwoord van City Cruises
Mr Richerby,
We're happy to hear you enjoyed your relaxing time on the river! We appreciate your positive feedback.
Antwoord van City Cruises
Janusz,
We're so glad to hear you enjoyed our staff, service, and the information provided. Thank you for your kind words!
THE Red Hot Babes
FIRST I WAS TO THANK" COVAN" representative for City Cruise " The Sprit of Washington "
I'm not sure if I am spelling his name correctly or not. He represented and did his job beyond outstanding 100% with our reservation, making sure my every wish was his command.
The atmosphere was great
"THE Red Hot Babes " a chapter of the Red hat society showed up and turned out. The food was good
Hats of to chief Walter and all the lunch servers, The "DJ" , as well as entirer crew on and of the Spirite of Washington
Thank you for the well deserved experience.
19 juni 2026
Antwoord van City Cruises
Helen Sterling,
We are so happy to hear you had such a wonderful experience on our cruise! It sounds like our team, especially the representative you mentioned, went above and beyond to make your visit special. We are delighted that the atmosphere, the entertainment, and the food prepared by the chef and served by our staff all contributed to a memorable time. We truly appreciate your kind words and positive feedback about the entire crew.
Antwoord van City Cruises
Michelle George,
We are so happy to hear that you enjoyed your experience with us. We truly appreciate your kind words about our helpful and friendly staff, and the amazing commentary!
We got to see so much of San Francisco…
We got to see so much of San Francisco from the bus. It was great!
24 april 2026
Antwoord van City Cruises
Cathy Dow,
We're glad you enjoyed seeing San Francisco with us! Thank you for your kind words.
Kyle is an excellent agent and all my…
Kyle is an excellent agent and all my questions answered immediately and had me booked in no time. Excellent experience, he deserves a raise!!
17 juni 2026
Antwoord van City Cruises
Pete Wiatr,
We're so happy to hear you had an excellent experience and that your questions were answered promptly. Thank you for your kind words!
A Truly Patriotic Experience
The process for boarding was efficient. The trip was fabulous! Every American should visit Liberty Island and Ellis Island, if at all possible!
10 juni 2026
Antwoord van City Cruises
Brad Blanton,
We're so glad you enjoyed your trip to Liberty and Ellis Islands! We appreciate your kind words about our efficient boarding process.
Surprisingly nice experience with great…
Surprisingly nice experience with great food. Very clean and well kept. Felt like I was on a far away vacation. Highly recommend it for a birthday, anniversary or wedding!
2 april 2026
Antwoord van City Cruises
rebecca faez,
We're so happy you enjoyed your experience and felt transported! We appreciate your kind words and recommendation for special occasions.
our original booking was to go to…
our original booking was to go to alcatraz, and was cancelled a week before our trip. we rebooked to do the boat tour and when we arrived to check in we learned that the boat tour was also cancelled. never got an email stating that it was cancelled. we waited local to the pier because we didn't want to venture too fair and accidentally miss the arrival time. so to find out that the tour was cancelled was a disappointment.
20 april 2026
Antwoord van City Cruises
Amanda Lavoie,
We sincerely regret the double cancellation and the lack of notification. We understand your frustration and disappointment, especially after waiting. We are reviewing our communication process to prevent this.
Antwoord van City Cruises
Daniel Brahm,
We're so happy you enjoyed your tour! We appreciate your kind words.
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