CityRise Reviews 

433
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

City rise is our vendors agents, and honestly cannot thank them enough! Expecially Laura patterson on the after sales team. Always on top form and chasing things for us, explaining the next steps and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I am very happy with the assistance I received from my lettings consultant. They answered all my questions when I went to view the property and did not pressure me in any way. And when it came to movi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Fran was amazing with helping me organize everything to move in, and being positive along the way. She provided excellent customer service and replied to emails almost instantly speeding up the proces... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have had a good experience so far dealing with Sophie, the investment consultant. Taking the time to answer questions and meeting in person to show me the property. Look forward to completion and w... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vastgoedinvesteerder
  2. Eigendomsbeheerder
  3. Vastgoedadviseur
  4. Vastgoedontwikkelaar

Over CityRise

Geschreven door het bedrijf

At CityRise we specialise in wealth building through smart property investments. Whether you are starting your property journey, or are looking to expand an established portfolio, the specialists at CityRise are here to help. You will receive independent, professional advice whilst we search the market for the property that best suits your strategy and goals. After seeing a clear gap in the market for an honest and transparent property investment agency, CityRise company founders combined their industry experience and market knowledge to bring property investors the best opportunities across the UK. CityRise has continued with the same ethos it was founded upon; tailor-making the best property investment solutions across the UK to suit our clients' individual investment goals. We understand it is not always easy juggling multiple properties along with your tenant’s needs. Since the increased tightening of regulations, it has become crucial that landlords choose a competent agency.

Therefore, CityRise has dedicated sales, lettings and management services, that offer investors a full turn-key solution to property investment. You can choose to be as hands-off as you wish and feel safe with the knowledge that your property and our team of lettings experts properly look after your tenants.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

433 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(433)

80 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Fran Addison at Citirise has been…

Fran Addison at Citirise has been excellent as always to place the tenants with prompt replies to every query put forward. She is thorough in what she ever does in regards to Lettings. Never had any problems dealing with Fran or Citirise. I recommend to use Citirise as its hassle free to deal. Thanks again for your help and support in placing tenants successfully for the third time. 😊👍

5 juni 2026
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Antwoord van CityRise

Hi Munawar,
Thank you so much for leaving a review, for Fran and for CityRise.
We really appreciate our clients taking the time to do this 👍
We see Fran going above and beyond for CityRise clients every single day!
Thank you for being a repeat CityRise client and long may this great relationship continue 👍

Beoordeeld met 5 van de 5 sterren

Great experience, fantastic customer service.

Was a great experience. Process was quick and pretty easy.
I worked with Fran and she was excellent in all regards. Quick responses with lots of details and answers to every question. Very good organisation and suitable compromises given specific circumstances.

Overall, fantastic!!

10 juni 2026
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Antwoord van CityRise

Hi George,
"Overall, fantastic" is defo a way we would also describe Fran as a Letting Agent and a person!
Thank you for leaving the review, we love to hear about the great experience our clients are having.
Enjoy the new property George 👍

Beoordeeld met 5 van de 5 sterren

It’s been great working with Sophie

It’s been great working with Sophie, she supported me to make the decision to go for the property and I'm so delighted I did.

9 juni 2026
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Antwoord van CityRise

Hi,
Thank you so much for taking the time to leave a review for Sophie Brookes, it's really appreciated by Sophie and the entire CityRise team.
We look forward to supporting through this buying process and helping you build your property portfolio 😊

Beoordeeld met 1 van de 5 sterren

This company is a con and a scam

This company will send you on a wild goose chase searching for properties that don't exist. If you challenge them, Hunza will hang up on you. The images of properties they are marketing are all fake. The particulars state properties have been fully refurbished which is more lies. Challenge them, they will simply hang up on you. Highly recommended you contract an alternative Estate Agents, a professional one.

8 juni 2026
Review zonder uitnodiging
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Antwoord van CityRise

Hi Mike,

We have since tried to reach you directly to discuss your experience.

For the benefit of other readers: we sell off-plan, new build, and renovated property, which means in many cases construction or finishing works are still ongoing at the time of listing. In this case, it was an existing property that is being fully refurbished. It was made clear on the property description that the internal works had been done but external works still needed rendering and painting.

We carried out seven viewings on this particular property, with all other prospective buyers being fully aware that external works were still to be completed prior to handover. We did try to explain this during your enquiry.

We have listened to the call you had with our sales consultant and it does appear that you called with the intention of conflict. For example, when our consultant said "I will get the person managing this property to reach out to you" your response was "what, your going to get someone to touch me".
This is also evident on the basis that you have left 9 x 1* reviews for other companies and 0 positive.

If you would like to reach back out, we are happy to book you in for a viewing on the property.

Beoordeeld met 5 van de 5 sterren

Excellent experience working with Fran

I had an excellent experience working with Fran during the recent tenant search for my unit at Spectrum House. Throughout the process, Fran was professional, responsive, and highly supportive. Communication was always clear and timely, and she made what could have been a stressful process feel smooth and straightforward. Her dedication, attention to detail, and commitment to finding the right tenant were evident at every stage. I would not hesitate to recommend Fran to anyone looking for a reliable and knowledgeable property professional. Thank you for your excellent support and assistance

2 juni 2026
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Antwoord van CityRise

Hi Wissam,

Thank you for taking the time to leave such thoughtful feedback!

We're thrilled to hear that Fran made the tenant search process a positive experience for you. Finding the right tenant is an important step for any landlord, and we're pleased that Fran was able to make the process as smooth and straightforward as possible.

Thank you for choosing CityRise, and we look forward to supporting you again in the future.

Kind Regards,
CityRise Team

Beoordeeld met 5 van de 5 sterren

This has got to be the best experience…

This has got to be the best experience getting a new home thanks to the amazing staff . From viewing with Connor to application process and documentation with Fran Addison,everything was seamless. I recommend CityRise for all matters property.

2 juni 2026
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Antwoord van CityRise

Hi Karen,

Thank you for your lovely feedback! We're so pleased to hear that you had such a positive experience with CityRise.

We'll be sure to pass your kind comments on to both Connor and Fran, who will be delighted to know they made a difference to your moving experience.

Thank you for your recommendation and for trusting CityRise to help you find your new home!

Kind Regards,
CityRise Team

Beoordeeld met 5 van de 5 sterren

Worked with Fran at lettings to help…

Worked with Fran at lettings to help find a suitable tenant for my property. She was always very responsive and communicative, and provided valuable expertise which is just what I needed as first time landlord!

25 mei 2026
Review zonder uitnodiging
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Antwoord van CityRise

Hi Aniqa,

Thank you for your kind review.

We're delighted to hear that Fran was able to help you find a suitable tenant and make the letting process a positive experience.

We'll pass your lovely feedback on to Fran! Thank you for choosing us, and we look forward to assisting you again in the future.

Kind Regards,
CityRise Team

Beoordeeld met 5 van de 5 sterren

Recommend

Made renting a property quick and stress free, ran by lovely and helpful staff!

19 mei 2026
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Antwoord van CityRise

Hi Megan,

Thank you for your lovely feedback! We’re so pleased to hear that your renting experience was quick and stress-free. Shall pass your kind words to our lettings team!

Kind Regards,
CityRise Team

Beoordeeld met 4 van de 5 sterren

Cityrise rental manager Fran Addison…

Cityrise rental manager Fran Addison was very helpful in finding the tenant. She took extra care of pursuing the prospect through the process. I would recommend City rise for the portfolio management

14 mei 2026
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Antwoord van CityRise

Hi Rajesh,

Thank you for your wonderful feedback. We’re delighted to hear that Fran provided such helpful and dedicated support in finding the right tenant for your property.

Kind Regards,
CityRise Team

Beoordeeld met 5 van de 5 sterren

Very efficient,clear,polite and…

Very efficient,clear,polite and professional

14 mei 2026
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Antwoord van CityRise

Hi James,

Thank you for your positive feedback! We appreciate your kind words and are delighted to hear that our team provided such a great service.

Kind Regards,
CityRise Team

Beoordeeld met 5 van de 5 sterren

Fran is excellent

Fran is excellent. Autonomous and proactive, often resolving issues before they even arise. She manages my property smoothly and is always easy to deal with. Highly recommend.

1 mei 2026
Review zonder uitnodiging
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Antwoord van CityRise

Hi Ray,

Thank you for your kind words. We’re delighted to hear Fran’s efficiency, initiative, and approachable manner have made your experience such a positive one, and we look forward to assisting you again in the future.

Kind regards,
CityRise Team

Beoordeeld met 5 van de 5 sterren

Exceptional Experience!

Fran Addison has been exceptional from the very beginning. She has been incredibly kind and patient, taking the time to show me the property, provide me with valuable advice, and explain the clauses in the TA. Her prompt responses have made my experience working with CityRise truly comfortable. I highly recommend working with Fran Addison and CityRise.

1 mei 2026
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Antwoord van CityRise

Hi Fahad,

Thank you for your wonderful feedback. We’re so pleased to hear that Fran’s kindness and guidance made the process feel smooth and comfortable for you. We truly appreciate your recommendation!

Kind regards,
CityRise Team

Beoordeeld met 5 van de 5 sterren

Sophie was extremely professional and…

Sophie was extremely professional and practical in all the respective advice required pre.sale

16 april 2026
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Antwoord van CityRise

Hi Clive,

Thank you for your kind words. We’re glad Sophie could provide the professional and practical support you needed before the sale.

Kind regards,
CityRise Team

Beoordeeld met 5 van de 5 sterren

Professional

Professional, friendly approach. Knowledgeable, confident advice.

13 maart 2026
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Antwoord van CityRise

Hi Edward,

Thank you for your kind words. We’re delighted to hear that you found our team professional and friendly.

We really appreciate your feedback and look forward to working with you again in the future.

Kind Regards,
CityRise Team

Beoordeeld met 5 van de 5 sterren

Ross Harding

Ross Harding, the Lettings Manager at City Rise, was extremely helpful during a challenging period when my flat remained vacant for some time. Ross took the initiative to visit the property at my request and carefully assessed its condition. Based on his experience and understanding of the market, he provided honest and practical advice, recommending that the property be rented at a slightly reduced price to help minimise the financial losses I was incurring while it sat empty.

I really appreciated Ross’s proactive approach, professionalism, and willingness to provide clear and realistic guidance. His support helped me secure a tenant and get the property occupied again, which made a huge difference.

I would highly recommend Ross for his expertise and genuine commitment to helping landlords navigate difficult situations.

27 februari 2026
Review zonder uitnodiging
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Antwoord van CityRise

Hi Joydeep,

Thank you so much for your thoughtful review.

We are really pleased that Ross was able to support you during what was clearly a challenging period. He takes great pride in providing honest, practical advice and going the extra mile for our landlords, so it’s fantastic to hear that his proactive approach and market insight helped get your property let and minimise your losses.

If there’s ever anything more we can assist you with, please don’t hesitate to get in touch.

Kind regards,
CityRise Team

Beoordeeld met 5 van de 5 sterren

Excellent Service

The team at CityRise were a pleasure to deal with. For a process I thought would be stressful, they made it pain-free. I would highly recommend them.

26 februari 2026
Review zonder uitnodiging
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Antwoord van CityRise

Hi Ben,

Thank you for your kind words! We're so glad to hear that the CityRise team made the process easy and enjoyable for you.

We really appreciate you sharing your experience!

Kind regards,
CityRise Team

Beoordeeld met 5 van de 5 sterren

5 star!

I have recently completed on my property with City Rise and couldn’t be happier. Super smooth and always kept me with consistent communication. Thank you again

27 februari 2026
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Antwoord van CityRise

Hi Beth,

Thank you for your kind feedback! We're delighted to hear that you had a smooth experience and felt supported with clear and consistent communication throughout the process.

We truly appreciate you taking the time to share your experience!

Kind regards,
CityRise Team

Beoordeeld met 5 van de 5 sterren

Very happy

I have been very impressed with CityRise and how they’ve managed my property. They let it quickly and everything has been smooth and streamlined since moving from my previous agent. Would recommend.

27 februari 2026
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Antwoord van CityRise

Hi Lauren,

Thank you for your kind feedback! We're pleased to hear that you've been impressed with the service from CityRise and that the transition from your previous agent has been smooth.

We truly appreciate your recommendation and look forward to continuing to manage your property for you.

Kind regards,
CityRise Team

Beoordeeld met 5 van de 5 sterren

I’ve had an excellent experience…

I’ve had an excellent experience working with Sophie Brooks on my property investment journey. From the very beginning, she has been knowledgeable, professional, and genuinely invested in helping me achieve my goals.

What really stood out was her ability to explain complex property strategies in a clear and practical way. She took the time to understand my financial position, risk tolerance, and long-term objectives, and then tailored her advice accordingly. I never felt pressured — only supported and well-informed.

Thanks to her guidance, I feel far more confident in my investment decisions and have been able to move forward with clarity and a solid plan. Her communication has always been prompt and transparent, and she consistently goes the extra mile to ensure everything runs smoothly.

I would highly recommend her to anyone looking for trustworthy, knowledgeable support in property investment.

27 februari 2026
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Antwoord van CityRise

Hi Aleksandra,

Thank you so much for taking the time to share such detailed and thoughtful feedback. We're absolutely delighted to hear about your positive experience working with Sophie.

We’re especially pleased that you felt supported and well-informed throughout the process, and that Sophie’s communication and dedication helped everything run smoothly.

Thank you again for your feedback, it truly means a lot to us. We look forward to continuing to support you on your property journey in the future.

Kind regards,
CityRise Team

Beoordeeld met 5 van de 5 sterren

I want to say a massive thankyou to Sophie

I want to say a massive thankyou to Sophie for helping me but my property I really couldn’t recommend her enough. She helped me from start to finish answering any questions I had, just wish all people could be as lovely and professional as Sophie. Again thankyou so much would give you ten stars if I could, will definitely be returning to you

27 februari 2026
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Antwoord van CityRise

Hi Tracey,

Thank you so much for your feedback! We're delighted to hear about your positive experience with Sophie.

We really appreciate your recommendation and your “ten stars” means the world to us! We look forward to helping you again in the future and we shall pass your kind words to Sophie.

Kind regards,
CityRise Team

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