Clear Amber Reviews 

I was planning on buying some materials from Clear Amber so I put some items in the basket and I had to enter my details to calculate the shopping cost. I did not proceed with the order.
Now i found myself subscribed to their mailing list and i already received 2 emails in a 24hr span.
Who authorised you to use my email? NOBODY!
Did I sign up to your mailing list? NO I DID NOT!

Unsubscribed and emptied basket, I will not buy from them. If i receive one more email from them I will report them to the authorities.

How to lose customers 101.

Excellent service from ordering to delivery. I ordered bitumen roofing sheets and sonlme fixings. The roofing shoots are great quality and and a great price compared to the highstreet DIY stores, the delivery rime was good and the delivery driver was really helpful and friendly. The sheets are easy to fit, they can be fixed with either the correct nails or screws, both work equally well, curring is easy, I used a jigsaw and a hand saw, both cut neatly leaving a nice clean edge. All in all I am a bery pleased and would definitely recommend Clear Amber to anyone.

With no prior knowledge or experience I decided to convert my 20 foot shed into a water catchment zone. Found Clear Amber online in a search and it was evident immediately that with the range of products and explanations and diagrams of what to get and how to install it, I could do this. I easily put my order together and unbelievably the order arrived THE NEXT DAY. It was so easy to put up and fits perfectly! I have an efficient and brilliant guttering system on my shed that looks great and I have plenty rain water for my garden. HIGHLY RECOMMEND!

Excellent service, with a great product using the caculator tool which made for an accurate order

Envoyé : samedi 20 juin 2026 14:40
À : 'Clear Amber'
Objet : RE: Commande #124573014-CAS confirmée
Importance : Haute

Bonjour,
la livraison a été effectuée ce samedi 20/06 avec de gros problèmes, plaques trouées, plaques découpées plus longues ou plus coutes, découpes en forme de dentelles , ce n'est pas sérieux .
Je vous contacte ce jour afin de faire part de mon vif mécontentement concernant la gestion de ma commande Je n'ai reçu aucune information de suivi ou de notification préalable concernant la date et l'heure de passage de votre transporteur.
Plus grave encore, à la livraison, le livreur s'est permis de forcer notre portail pour accéder à la propriété, et ce en notre absence. Ce comportement est inacceptable avec de gros problèmes, plaques trouées, plaques découpées plus longues ou plus coutes, découpes en forme de dentelles , ce n'est pas sérieux .
Par conséquent, je vous demande :
1. De me fournir des explications claires sur cet incident lié au forçage de notre portail auquel j’ai à présent des difficultés d’ouverture.
2. Un retour rapide de vos services pour indemniser les éventuels dégâts causés.
3. Le statut exact de ma livraison.
À défaut de réponse rapide et d'une prise en charge professionnelle de votre part, je me verrai dans l'obligation de signaler cet incident aux autorités compétentes et d'engager les démarches nécessaires pour protéger mes droits.
JAS

Avons réalises 27 photos portant les références de la commande que nous expédions. Dans l'attente de votre réponse d'une nouvelle livraison .
J' ai payé , et je dois être servi correctement.

Cordialement

Clear Amber great. Part ordered arrived well packaged. One problem myself. Ordered wrong item. I should have chatted with an assistant. No blame to Clear Amber.

Great choice of colours.
Excellent value for money.
Slight issue with order but customer service was exceptional and resolution was swift and satisfactory.

Please do not use this company for your orders it’s a nitemare dealing with clear Amber
I was promised 5 days delivery date, it’s been 7 days yet no delivery date order placed 12 june
It’s 18 June no delivery date

I have booked and paid the Builders there is no contact number just a chat line with same answer

Previous messages
HiHiHi there, how can I help?I have placed an order it’s already 5 days can u tell me if order is coming tomorrowI have booked builder for Saturday morningThe customer service team will be able to help you with this! If you can pop a message on to this chat link, the team will get investigate this for you and get in contact in the

/Can I request a call backYou can request this on the link above.if I don’t get my orderI would love to be able to help, but unfortunately, this is a sales department, and I don't have any access to existing orders. But the customer service team will be able to help with this on the link that I have sent above.I am posting a bad reviewI'm sorry you feel frustrated, but unfortunately I just do not have access to an existing order. If you pop a message on the link that I have sent, the team will be able to help you and update you on this.

I am getting no joy with their sales team
I am stuck with an order already paid for without delivery date and builders waiting

Please do not use this company

They have not responded to my order number for last 4 days. Very. Bad service

Prompt delivery of items and rapid resolution of issue with damaged products
Great service

My wife is as pleased as punch with our new conservatory roof as supplied by Clear Amber.The product came on time and was not damaged when it was delivered by a friendly and helpful delivery driver.I had asked Clear Amber to cut the roofing sheets to a specific size and guess what,the sheets fitted like a glove.I am delighted with the quality of the product and the professionalism of the company.
I would like to thank everyone that involved in my order and I would recommend Clear Amber to anyone who needs the products they supply.

Great product, and very good customer service! Had to order additional parts and with very speedy delivery, it was all sorted very quickly

Great quality pvc corrugated sheets at vey good price. Delivery was quick too. Will use again in future.

Originally my experience wasn’t good. I was very happy with the products available and ordered silicone and 8 sheets of corrugated plastic. The silicone arrived but not the 8 sheets which was the bulk of the order. It took me 3 working days to figure out how to speak with someone. Phone was engaged and live chat just gave holding responses. I finally asked for a call back in the live chat, and that produced a quick response and a real person calling me.
From there things got moving and I had the sheets just two days later.

I’m happy with the product and glad that the distribution mistake was sorted out.

Excellent service and speedy delivery on a customised order. Product is of a high quality and arrived well packaged. So simple to order and being able to order customised sizes is a massive bonus. I would strongly recommend Clear Amber and will definitely use them again.

Excellent! Great product and good value for money, swift service and delivery and sent well protected

Would definitely use again and recommend.

Straight forward from ordering to delivery, kept informed all the way. No problems. Enjoyed doing business with the company.

I used clear amber polycarbonate sheet to build a an allotment greenhouse and found it easy and convenient to work with to construct a suitable structure. I then again used the polycarbonate sheet with H sections to join them to create a lean to structure. Prompt delivery and exactly what I needed. Note that although Clearamber H sections are not the cheapest they are much simpler to work with than some others.

Commande passée le 11 mai dernier, livraison de 5 a 6 jours ouvrés, nous sommes le a ce jour le 4 juin et je n'ai toujours pas été livré. Quel suprise aurais je a la réception ?? Et ce que ma commande va arriver un jour...? Et lors du renseignement on me repousse la livraison d'une semaine a l'autre ! Je l'espère.
Au final j'aurais dû m'abstenir de commender sur se site. A fuir