The sales staff were excellent, I needed so much help and had to place more than one order. The delivery guys were also so very helpful placing all the components where I wanted them. My only complain... Toon meer
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Spent £300+ for some plastic roofing, gave it a reasonable check when it arrived and all seemed good.The weather turned so it was a few weeks untill I could install it. During installation it was... Toon meer
Great experience. First, loved the website. I'm a DIY newbie to anything other than felt roofs, and the website helped me to choose which roof type to go for. I selected EPDM and then used the wizard... Toon meer
This is the 3rd time I have bought from the Roofing Megastore - they are always my first choice, and I always come back to them, despite shopping around on t'internet. Their prices are always good, an... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Trusted by over 100,000 customers and awarded the Feefo Trusted Service Award, Roofing Megastore are the one of the UK's leading roofing merchants.
Contactgegevens
Verenigd Koninkrijk
- roofingmegastore.co.uk
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Hidden Costs
The total amount due on the Payment Summary page including delivery was £8.33. When I checked my bank statement they had added an extra £39.60 on to the amount due to cover carriage costs. Avoid this company if you are only spending a small amount .
Don't expect anything back if its damaged on delivery and you miss it!
Spent £300+ for some plastic roofing, gave it a reasonable check when it arrived and all seemed good.The weather turned so it was a few weeks untill I could install it.
During installation it was clear 50% of the panels were damaged in the middle of the pack( which i found strange) 4 of which were unusable.
I emailed the company to get a pretty meh reply, basically a few weeks has gone by so F U kinda thing.Eventually offering an insulting 5% off 4 panels.
So the £300+ job is now a +400 job through no fault of my own.
Save the hassle buy local because it will be cheaper in the long run
Great service
The roofing panels look great with the anti-drip and being able to have panels the full length of my garage really helped and the delivery was excellent and unloaded them into my back garden
Awful
Awful. Place and order and told goods would arrive within 3 days. Three weeks on and numerous emails to the firm (not one from them). Still not confirmed a delivery date. Impossible to cal them just in a hold loop. Non existent customer service. Avoid! Unless you live next door and can go round and stand and wait to be served!!!!
The sales staff were excellent
The sales staff were excellent, I needed so much help and had to place more than one order. The delivery guys were also so very helpful placing all the components where I wanted them. My only complaint is when we were taking the protective film off the sheets, we could see scratches which had occurred during the transport of the sheets. When the van arrived the sheets had been so tightly packed in the van as the guys dragged them out the back of the van is when the damage occurred. Apart from this the damage has not effected the over all quality of the sheets which look amazing and meet our expectations completely.
Smooth ordering system
Smooth ordering system via a good quote/design tool. Excellent communication regarding delivery.
Quick delivery
Quick delivery, good price, sheets well packed and delivered undamaged. I would definitely recommend
Go elsewhere - the price isn’t worth it
Purchased goods in good faith that the delivery date would be honoured. Day before expected still showing as not dispatched. Phoned, eventually got through, got cut off, no call back, phoned again and advised will follow up and call back. Never called back. Then sent email with delivery date of the day I specifically told them I was travelling on and needed the goods prior to. Now need to try and cancel the order to buy elsewhere but that’s yet another form to cancel and one to advise them won’t be in on that date to take delivery. I am sure the customer service agents are harassed but it’s not good enough when you don’t consider the needs of your customers and put them first above your own interests. Would never use again.
polycarbonate sheet arrived well…
polycarbonate sheet arrived well packaged and cut exactly to size
Delivered earlier than expected
Delivered earlier than expected . Product good quality .
Good product
Good product, well protected for delivery so a vg experience. The delivery guys were careful too
Thank you for your service
Thank you for your service, and the products are really very good and good in price, thanks for delivery on time.
Materials ordered were as expected and…
Materials ordered were as expected and fit for use all supplied by a second separate company including the delivery
The delivery time from payment was far too long and the £160 + for delivery was excessive
Poor communication and a delivery that was 2 hours late
Driver was a nice man
EXCELLENT ALL ROUND
Good pricing, fast delivery, excellent communication throughout - that’s about everything you want isn’t it?
good choice quality products …
good choice quality products and competitive prices
If you need a new roof……
Easy to use online ordering. Great product, great customer service when there was a slight delay in delivery.
They would easily get five stars except for the delivery service they used which was very poor.
Upon delivery
Upon delivery, there was a handwritten note at the address saying "Tape is missing." The paid-for goods were not delivered, but nobody cares about that anymore...
Efficient and speedy delivery
Efficient and speedy delivery
Unacceptable business methods
16/09 online order placed. Delivered 05/10, and to wrong location. I would suggest somebody senior contact me, sooner rather than later........
100% Recommend.
There website provides a huge range of roofing products for Tradesmen or DIY enthusiasts.
Good information and images with the use of a calculating tool to provide you with amount needed for the job inhand. Very competitive pricing and prompt delivery service, I would definitely recommend Roofing Megastore if undertaking any roofing projects.
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