Terrible customer service and unresolved order issues – avoid! I placed an order (#11000041015) with Clearance King, but received an incorrect product (Bloome Perfumes Glass Candle - Large - Wi... Toon meer
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Lees wat reviewers zeggen
Terrible their website claims fast delivery and for 30 pounds you would expect it to be fast however a week after ordering it's still not been dispatched.. I order from many suppliers 11.50 next-day s... Toon meer
I’ve recently made a purchase online which was delivered without issue & more recently placed an order over the phone. On the second order I opted for collection & was pleased when I was advised t... Toon meer
I understand it is the Covid time... but this company just shut down without informing customers who paid that they do not intend to full-fill the orders... No responses to my emails, no chance to cha... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Clearance King is a leading Pound / Pound Plus lines and clearance lines discount wholesale supplier, Manchester UK. NO minimum order and free UK delivery. Your one stop pound shop supplier.
Contactgegevens
MTS House, Belper Road,Heaton Mersey Industrial Estate,Stockport, , SK43QW, Manchester, Verenigd Koninkrijk
- 0161 871 0786
- billythomson0@gmail.com
- clearance-king.co.uk
1,6
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37 reviews
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Great Experience from the guys at…
Great Experience from the guys at Clearance King! Very quick delivery dispatched on Monday delivered on Wednesday! Very good quality products and cheap prices! Will definitely be back to order more! Keep up the good work!
30 september 2020
Review zonder uitnodiging
Shipping is too expensive
£35 for shipping is absolutely obscene.
I know shipping and it would cost £12 max for what I want
It’s free shipping over £400 but there isn’t 400 pounds of anything I want on their website.
31 augustus 2020
Review zonder uitnodiging
Excellent Service very happy and continue to use
Excellent Service as they were hit hard when Covid struck I believe all has been sorted now, we have never had a problem they are proffessional and work with you. we will continue to use on a regular basis.
18 augustus 2020
Review zonder uitnodiging
fraud
He sent us used masked. Now will not answer the phone.
complete fraud.
6 mei 2020
Review zonder uitnodiging
Antwoord van Clearance King
Our owner was hospitalised for 3 months with Covid19 hence we were closed for over 4 months. Thankfully he is now recovering and we are back taking orders.
We sincerely apologise to all those customers who have been affected due to the temporary closure of the business during this difficult time for our CEO.
We would like to take this opportunity to thank all our new and existing customers for their ongoing support.
In case of any queries, drop a mail at: info@clearance-king.co.uk or call us at: +44 (0) 161 871 0786
Visit us: www.clearance-king.co.uk
Scammers
These people are clearly scammers, they took my order happily before this virus but now they can’t email back. Funny that isn’t it, they got back to me straight away now they can’t write back a simple email now they’ve got my money? Animals these people, how can you do this to people in the time we are in. Emails, calls and more emails and not a single response.
29 april 2020
Review zonder uitnodiging
Antwoord van Clearance King
Our owner was hospitalised for 3 months with Covid19 hence we were closed for over 4 months. Thankfully he is now recovering and we are back taking orders.
We sincerely apologise to all those customers who have been affected due to the temporary closure of the business during this difficult time for our CEO.
We would like to take this opportunity to thank all our new and existing customers for their ongoing support. Now we are back to serve you, Stronger, Better & Safer. Everything is fine now and we've started taking new orders and processing old pending orders
In case of any queries, drop a mail at: info@clearance-king.co.uk or call us at: +44 (0) 161 871 0786
Visit us: www.clearance-king.co.uk
£500 order never recieved
Just before Lockdown had a £500 order placed since then no contact
NO reply to emails
Not answering calls
I know its a Lockdown but atleast inform us if you are running away or not
28 april 2020
Review zonder uitnodiging
Antwoord van Clearance King
Our owner was hospitalised for 3 months with Covid19 hence we were closed for over 4 months. Thankfully he is now recovering and we are back taking orders.
We sincerely apologise to all those customers who have been affected due to the temporary closure of the business during this difficult time for our CEO.
We would like to take this opportunity to thank all our new and existing customers for their ongoing support.
In case of any queries, drop a mail at: info@clearance-king.co.uk or call us at: +44 (0) 161 871 0786
Visit us: www.clearance-king.co.uk
I understand it is the Covid time..
I understand it is the Covid time... but this company just shut down without informing customers who paid that they do not intend to full-fill the orders... No responses to my emails, no chance to chat with customer service .. and seeing here the latest feedback.. I am not alone. Case opened on paypal. Very disappointing :-(
5 april 2020
Review zonder uitnodiging
Antwoord van Clearance King
Our owner was hospitalised for 3 months with Covid19 hence we were closed for over 4 months. Thankfully he is now recovering and we are back taking orders.
We sincerely apologise to all those customers who have been affected due to the temporary closure of the business during this difficult time for our CEO.
We would like to take this opportunity to thank all our new and existing customers for their ongoing support. Now we are back to serve you, Stronger, Better & Safer. Everything is fine now and we've started taking new orders and processing old pending orders
In case of any queries, drop a mail at: info@clearance-king.co.uk or call us at: +44 (0) 161 871 0786
Visit us: www.clearance-king.co.uk
Waiting for news on my order 3 weeks…
Waiting for news on my order 3 weeks later and no replies to any emails. No excuses and im now having to report to my bank to claim the money back. I spent a lot of money too. With everything thats going on COVID-19 you would expect places to help customers as much as they can, not use the situation to profit to gain for themselves whilst we all wait weeks for a refund. Great service :-(
3 april 2020
Review zonder uitnodiging
Antwoord van Clearance King
Our owner was hospitalised for 3 months with Covid19 hence we were closed for over 4 months. Thankfully he is now recovering and we are back taking orders.
We sincerely apologise to all those customers who have been affected due to the temporary closure of the business during this difficult time for our CEO.
We would like to take this opportunity to thank all our new and existing customers for their ongoing support. Now we are back to serve you, Stronger, Better & Safer. Everything is fine now and we've started taking new orders and processing old pending orders
In case of any queries, drop a mail at: info@clearance-king.co.uk or call us at: +44 (0) 161 871 0786
Visit us: www.clearance-king.co.uk
Terrible customer service!
I also placed an order on the 20th March and have not received my order nor had any communication from this company. I understand that everyone has experienced massive changes due to covid19 just now but someone should be keeping in touch with the customers to let us know where we stand. It is terrible that we have been charged for items and they haven’t been dispatched.. It’s even more terrible that they have not even tried to keep us notified.. I have been calling, emailing and leaving messages through website and have heard absolutely zilch!! Not happy at all!!!
❗️Update❗️ I ended up having to claim my money back through the credit card company! Thankfully I was covered as I used a credit card but I truly feel for the poor people who have used bank transfer etc.. I hope you all get it sorted too and these guys get shut down for good!
2 april 2020
Review zonder uitnodiging
Antwoord van Clearance King
Our owner was hospitalised for 3 months with Covid19 hence we were closed for over 4 months. Thankfully he is now recovering and we are back taking orders.
We sincerely apologise to all those customers who have been affected due to the temporary closure of the business during this difficult time for our CEO.
We would like to take this opportunity to thank all our new and existing customers for their ongoing support. Now we are back to serve you, Stronger, Better & Safer. Everything is fine now and we've started taking new orders and processing old pending orders
In case of any queries, drop a mail at: info@clearance-king.co.uk or call us at: +44 (0) 161 871 0786
Visit us: www.clearance-king.co.uk
Placed an order on the 20th before the…
Placed an order on the 20th before the lock down.now 2 weeks later no order been received.I have tried phoning , emailing and leaving online messages still response.A reply would of been nice to let me know what is going on but nothing
2 april 2020
Review zonder uitnodiging
Antwoord van Clearance King
Our owner was hospitalised for 3 months with Covid19 hence we were closed for over 4 months. Thankfully he is now recovering and we are back taking orders.
We sincerely apologise to all those customers who have been affected due to the temporary closure of the business during this difficult time for our CEO.
We would like to take this opportunity to thank all our new and existing customers for their ongoing support.
In case of any queries, drop a mail at: info@clearance-king.co.uk or call us at: +44 (0) 161 871 0786
Visit us: www.clearance-king.co.uk
Not good
Thanks for your honesty and call.
All issues resolved.
Outstanding service
31 maart 2020
Review zonder uitnodiging
Antwoord van Clearance King
Our owner was hospitalised for 3 months with Covid19 hence we were closed for over 4 months. Thankfully he is now recovering and we are back taking orders.
We sincerely apologise to all those customers who have been affected due to the temporary closure of the business during this difficult time for our CEO.
We would like to take this opportunity to thank all our new and existing customers for their ongoing support. Now we are back to serve you, Stronger, Better & Safer. Everything is fine now and we've started taking new orders and processing old pending orders
In case of any queries, drop a mail at: info@clearance-king.co.uk or call us at: +44 (0) 161 871 0786
Visit us: www.clearance-king.co.uk
Excellent customer service
Had an issue that needing resolving (my own fault) and the customer service was great. Would 100% recommend. Delivery was extremely quick, and fantastic products. Couldn't fault them. Thank you!
24 september 2019
Review zonder uitnodiging
Excellent products with first rate…
Excellent products with first rate service .Easy to use web site giving clear and precise product details .i have no problem in recommending this super company .Give it a try . Thanks again
22 september 2019
Review zonder uitnodiging
Made business easy for a retailer
Ordering products from them at wholesale price along with on-time delivery is the best thing I got. They keep you updated with your order and also keeps a track of the dispatch of your order. They have a great range of pound line products, household products, e-liquid products and many more.
9 mei 2019
Review zonder uitnodiging
Simply the best!!
I am a small online retailer and have placed many many orders with Clearance King, excellent company in every way.
They are totally reliable, have loads of great value products, unbeatable customer service and are definitely a 5 star company.
4 maart 2019
Review zonder uitnodiging
Excellent in every way!
Ordered from them twice now and very happy with items, price and delivery.. if there's any issue with your order they will attempt to call you to arrange what you want to do about it before dispatching your order.. so great customer service as well! The only business in the world better than theirs is my business but they should take pride in their well earned 2nd place.
20 februari 2019
Review zonder uitnodiging
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