clerk.chat Reviews 84

We get compliments about our response speed every week. People text us and get instant, helpful answers from the AI. Multiple Google reviews now mention how responsive we are.

Leads come in at all hours. AI responds instantly with property details and books showings. Closed two deals from after-hours inquiries last month alone.

Three of us run the whole business. Clerk Chat's AI makes it feel like we have a full support department. Handles inquiries, books appointments, follows up. Total game changer.

Everyone from sales to support uses Clerk Chat daily. The shared inbox keeps us organized and the AI handles the repetitive stuff so our team focuses on real problems.

The AI doesn't sound robotic or give canned replies. It holds real conversations, asks follow-up questions, and remembers context. Customers don't know it's not a person.

Shitty Texting App
This App is slow, can't send videos over 3 seconds and crashes often. It feels like a no one is around except some shitty AI assistant when you're trying to activate a phone number and because the service is so shitty it can't even make the call to send the verification code to the number needing verification. This product needs more work than a 100-year-old house with a termite infestation.

Clerk chat is an integral part of our business allowing our Microsoft Teams telephone system to do SMS messaging.

The sales rep we dealt with over two or three weeks decided to go over our heads and email our CEO when we gave him a flat no and said we didn't want their service. That's pretty scummy.

Despite our flat no, there was a possibility we might come back to it in the future, but after the sales rep decided to go above our heads like that, there's no possibility we would ever go with this company ever again.

Clerk Chat exceeded our expectations. A huge shoutout to Josh Hancock, who was instrumental in getting us up and running. He walked us through the entire process, answered all our questions, and made what seemed daunting feel effortless. Since implementing Clerk Chat, we’ve been able to handle customer inquiries faster and more effectively. Customers love that they can reach us via text on the same number they call, and we love how it keeps everything professional and efficient. I can’t imagine running our business without it now!

The service was mediocre at best, and the support team was slow to resolve issues. Clerk doesn’t provide pro-rated refunds for annual plans, which is a big downside. I’d recommend skipping this one and choosing a more accommodating option instead.

After a successful sign up using Microsoft SSO, we aren't able to log in for three (3) months. The only replys we get are 'We are working on it' and 'Please sign in and change this and that in your account'. Well, that's exactly the problem: we can't sign in anymore.

Keeping a chat system updated with accurate responses and AI improvements requires continuous investment, making it costly for small businesses.

After the completion of work cant reply the worker....

Automated clerk chat systems may struggle to provide personalized responses, leading to frustration for customers who need tailored assistance.

Really, they are a scam. I'm trying to log in with my Outlook account, but their system is terrible. I can't unsubscribe from my account either. They don't respond to my support ticket. Very bad service. I've been paying for three months without being able to use the service.

I've had many successful interactions with the folks at ClerkChat. Their support team is quick to respond and thorough. Kudos to the entire service team!

Very good customer service. I had a question about my account and Chelsey invited me to a google meet to sort it out and give me one on one attention. We quickly got the issue resolved, and I greatly appreciate it.

Clerk Chat has changed the way we handle marketing. It allows SMS outreach within Teams, and the AI insights helps us target audience effectively.

Clerk's intuitive and AI capabilities have been fantastic for support. It streamlines communication, allowing us to respond faster.

Clerk Chat makes customer outreach a breeze. The AI is insightful, and SMS functionality in Teams has been helpful for timely updates.