clerk.chat Reviews 84

From answering our initial questions to finalizing integration, Valeria and Muhammad made sure we had everything we needed to succeed with Clerk Chat. The platform's SOC 2 compliance tools and automation tool have optimize our workflows tremendously. With such a dedicated team behind the product, it's no surprise we've ever seen great results.

Muhammed Razi was invaluable in helping us integrate Clerk Chat with our CRM and e-Discovery tools, and his patience and expertise made the process seamless. Our IT department appreciates how compliant and secure the system is, and it's become a central tool for our customer and team messaging. Clerk Chat's support team really sets them apart.

Ana guided us through the integration with Microsoft Teams, making it an easy transition for our entire organization. Now, our sales and support teams have secure, scalable SMS capabilities that have drastically improved response times. The level of customer support Clerk Chat provided is truly a game-changer!

Valeria Valencia went above and beyond to ensure our implementation was smooth, and she was always quick to respond with helpful insights. The platform itself has transformed our customer service team's efficiency, allowing us to automate updates and stay compliant with SOC 2 standards. Clerk Chat's secure and reliable setup is matched by outstanding customer support.

I work in sales, and Clerk Chat has cut our follow-up times in half. Automation features are incredible, and I don't know how we functioned with out it.

We needed help with an initial setup, and Clerk Chat's team was fantastic. It's not just the software--their support is excellent, Which means a lot to us as we grow.

As an IT director, security is a huge focus, and Clerk Chat's SOC 2 certification won me over. The whole platform feels build for an enterprise-level workload.

I manage our sales pipeline, and the automated SMS follow-up have saved us so much. I'm genuinely impressed by the response rates we're getting since adopting Clerk Chat.

It's hard to find a platform that balances user-friendliness with serious security features. Clerk Chat does it all. Onboarding took less time than expected, and the whole them finds it intuitive.

The team rules on it for both customer interactions and internal messaging, and we've seen improvements in response times across the board. SOC 2 compliance and the option to use our existing numbers were key factor in our decisions to choose Clerk Chat. I'd recommend it to any enterprise looking to optimize messaging.

Clerk Chat's SOC 2 compliance was a huge selling point, and it's proven to be a secure, reliable messaging tool. We use it for customer service, sales outreach, and internal updates, and it's streamlined our communication channels considerably. The integration with Microsoft Teams our workflow organized and efficient.

Our marketing team now uses SMS campaign to reach clients directly, which has led to a noticeable increase in responses. The platform's automation and integration with our CRM have made it effortless to manage. Clerk Chat keeps all data safe, making it the ideal choice for our compliance needs.

Whether it's sending automated customer updates or coordinating internally, the platform keeps everything smooth and secure. IT setups was straightforward, and our entire team values the integration with Microsoft Teams and Webex. It's a powerful, reliable addition to our toolkit.

Had a great experience with Vale in support, resolving an issue with Clerk’s Slack integration.

Took some time to get there but Vale was detailed, kind, and got me on a call to make sure every last issue and concern was resolved.

Very attentive and they go above and beyond to get your issue resolved. The product is easy to setup and use. I am happy with the product and cannot wait to see how it evolves.

Very easy to use sms service!

Prompt, kind, personal, and professional!

We just began our experience with Clerk over the last few weeks and it has been great. Their support staff has been incredible, they went above and beyond in helping us get set up. They have a perfect plan for a small business like ours, with other plan options for individuals and larger businesses as well. We are happy we made the transition to Clerk.

Clerk Chat is truly the missing piece of the puzzle with Teams! It makes Teams a complete communications solution, by adding the vitally important SMS texting functionality to the platform. In addition, Clerk Chat’s support is excellent. I needed help walking through the set-up process, and Muhammad was phenomenal! He was so responsive and patient, and a great communicator. What’s more is that he is deeply skilled in Microsoft Teams as well as Clerk Chat, so it makes for a great support experience. I received the exact assistance that I needed to resolve my problem, and we were up and running!

Clerk Chat has always given our company great customer service support. Today I received excellent support from Muhammad R. Thankfully he was able to bail me out of a continuous circle of frustration with Microsoft Team's "Support". Muhammad R took the time to listen, diagnose, and resolve in a matter of minutes. Outside from the Chat feature, they are masters of Microsoft Teams. As we initially transitioned to MS Teams, they were instrumental in making sure all phones and SMS were set up correctly saving us time and resources. Clerk has truly been a model of customer service and I highly recommend them!