i found that cluey's tutoring has been intuitive and easy for me to follow and has greatly helped with my learning with it being able to help with areas that i may find difficult.
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The salesperson who signed us up for the service said there was a package for 6 sessions. However, when the 6 sessions were over, they've charged for another 6 sessions and has a clause saying you hav... Toon meer
Bedrijf heeft geantwoord
Paid for 6 sessions up front, had trouble accessing the sessions, completed three and were charged extra for those three. Responded to their requests for information about our issues and are shut out... Toon meer
Bedrijf heeft geantwoord
The personal and professional relationship my son had with his tutor was wonderful. He helped build his confidence in English and was able to freely discuss ideas... concepts and themes for his as... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Cluey Learning offers expert online tutoring to students in years 2 to 12. Trusted by hundreds of Australian families, we offer a series of highly-effective learning programs aligned to the Australian school syllabus. Our qualified, (WWCC) vetted tutors ensure each session is tailored to the individual student. Tutoring sessions are one-to-one, private and face-to-face and students love using the online tools including live video conference, an interactive whiteboard and real-time audio. Students also gain access to the Cluey Learning Platform, where they can complete practice exam questions anytime. Whether you’re looking to build your child's confidence, ace your ATAR score or catch up in class, Cluey offers tutoring across English, Maths, Biology, Chemistry and Physics.
Contactgegevens
L2 / 117 Clarence St, 2000, Sydney, Australië
- 1300 182 000
- clueylearning.com.au
Heeft 45% van zijn negatieve reviews beantwoord
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My son finds Cluey Learning engaging
My son finds Cluey Learning engaging. His tutors have made tutoring a fun activity he enjoys and looks forward to his lessons.
Best company to a tutor
As a student who has experienced the tutoring services of Cluey Learning, I am compelled to share my extraordinary journey with this exceptional company. From the outset, Cluey Learning impressed me with its personalized approach to education, tailoring lessons to fit my unique learning style and academic needs.
The tutors at Cluey are not just educators; they are mentors who genuinely care about your progress. They have a remarkable ability to make complex concepts understandable and interesting, which has significantly boosted my confidence in subjects I previously struggled with. The use of interactive and engaging digital platforms made learning not just effective but also enjoyable.
What sets Cluey apart is their commitment to providing a holistic learning experience. They consistently sought feedback to ensure the tutoring sessions were aligned with my educational goals and adapted their teaching methods accordingly. This bespoke service made a significant difference in my academic performance.
The flexibility of scheduling sessions and the convenience of online learning provided by Cluey were also major advantages. It allowed me to balance my studies with other commitments seamlessly.
In conclusion, my experience with Cluey Learning has been nothing short of transformative. It’s not just about better grades, which I certainly achieved, but about developing a deeper understanding and love for learning. I highly recommend Cluey Learning to any student seeking to enhance their educational journey. Their professional, friendly, and effective tutoring services are a game-changer in the world of learning.
Great service and understanding…
My daughter is year 10 and finding keeping up in class much easier. The Tutor is very good at explaining things and provides extra tools to help with understanding. Also being able to have tutor at home is easier to manage.
My son has been receiving weekly…
My son has been receiving weekly tutoring from Cluey now for a few months. In that time, we've had the occasional tutor change but for the most part we've been happy with the tutors supplied and will continue to receive assistance for our son. He was a bit shy at first but now is very engaged in the sessions and is finding the revision of his class work helpful for the retention of the concepts learned at school. He is not great with attentive classroom learning, so we find the one-on-one Cluey sessions are more suited to his learning type.
The process is very easy and flexible
The process is very easy and flexible. We were able to choose a tutor who seemed like a good fit for my son's needs, there were plenty of convenient times available and the platform was simple to use. The tutor was friendly and engaging which has helped motivate my son.
I was unsure about getting tutoring as…
I was unsure about getting tutoring as I wasn’t sure about online or taking him somewhere. As soon as we walked in I knew I had made the right decision. It was great, very friendly and the kids are all super happy learning.
Not a quality experience
It is quite difficult, if not impossible to get any customer service support. There is no contact phone number, the chat function doesn't connect to a human to assist and cancellation action does not occur within their stated time frames.
First session experience was the tutor entered the session over 10 mins late, engaged in discussing how tired they were instead of engaging in learning activities to then end the session early.
Definitely does not live up to the advertised services and quality.
Still awaiting for my request to cancel to be actioned above their service time frame.

Antwoord van Cluey Learning
Scam
Scam! Customer support is terrible. Cluey maintains that it has telephone support between 9-6 Monday- Friday whereas the best you can hope for is a call back within 24-48 hours. I’ve lodged an ACCC report about that aspect as it seems like many others have had a similar experience.
The reason I was TRYING to contact them is to un-enrol from sessions that I didn’t enrol in the first place. Including. Session during school hours. Up shot is $624 taken from my account when what we asked for was 3 intensive sessions over the school holidays to review prior to term starting.

Antwoord van Cluey Learning
Hard pass if outside of NSW
We trialled one session. I couldn't see any evidence that there are tutors based in our state which is a problem as each state has a completely different curriculum. The automated system makes the experience very impersonal. It was difficult to message anyone to ask for help. I wouldn't recommend for anyone outside of NSW. If in NSW, it would probably work ok.

Antwoord van Cluey Learning
Highly recommended
My son is enjoying his math tutoring,he is learning a lot and the tutor is very good and has a strong knowledge in maths
The system is very good and the customer service team are very cooperative
Thsnk you cluey
Happy so far, but it could be improved
We started using their service to prepare our child for his year 3 napkin exams.
He seem to enjoy his 1-2-1 with the Cluey tutors.
The only reason why I did not give a 5 star is because his tutors have been changed few times since October, and we would have prefer the continuity of having the same tutor teaching him.
My son has a good repoire with the tutor it is hassle free
Easy to set up sessions and manage via the portal.
Matched up a tutor with my exact requirements.
Loving Learning!
My daughter recently started one-on -one tutoring in Math and English. She is loving it! She gets excited about the session and loves that she can have input into what is included in the session. The feedback from the Tutors after the session is fabulous. Articulate, detailed and very helpful. My daughters face beams with joy when we read them.
Cluey is amazing, helpful, encouraging, and friendly.
Cluey has been amazing since the very first call to enroll. They asked questions to ensure they understood my childs' needs, and assigned tutors to him who specify in his difficulties. The support team readily helped me out when I had technical issues. The tutors themselves are friendly, patient, and encouraging and make sure my son understands everything and reviews it with him to ensure he hasn't forgotten what he learnt previously. We are currently doing one maths session a week, and one English session the other week, swapping fortnightly... but if i had the money I would sign up for an extra weekly lesson so he gets 1 english and 1 maths lesson each week.
Cluey has been a great help for my son
Cluey has been a great help for my son. He’s been with Cluey for a month now and we have seen his spelling and confidence with English improve dramatically. Julina has been amazing and it’s great to have a tutor that is capable of working with a student that has ADHD. Each lesson is a little bit different and targets a specific topic which is broken down with a few games to keep my son interested. He loves his cluey sessions.
Terribly unresponsive company with worst customer experience
Cluey is a fraud company. The only time they call is when they want to sugar talk into getting you enrolled with big promises which they miserably fail to keep.
I am so glad I opted only for the trial classes. The tutor just wasn't available keeping my son waiting without any explanation. They deducted money without my consent as they had my card details, speaking of which, why do they still use the stone age way of taking the credit card number from us, if not to scam the customers?
They still owe us one more trial class and there is no response in spite of multiple chat messages/phone calls/emails. Their support phone is conveniently set up to fool people, you can never get to talk to any real human.

Antwoord van Cluey Learning
This is definitely a scam
This is definitely a scam. I authorised one payment and instead I had two additional payments come out for a different amount, which I did not authorise.
The website is extremely slow and confusing.
It is a shame because it looks like Australian tutors have signed up for this business and have been brought into this scam unknowingly.

Antwoord van Cluey Learning
Year 8
My daughter is more confident in approaching school. The one on one sessions cover the Victorian Curriculum. She also has the ability to ask questions on what she is covering in class to assist her further.
Extension program
I engaged Cluey to help extend my son at both Maths and English. The tutors are experienced, friendly and know how to engage towards this extension. The online ClueyHub also helps parents get recordings of the tutoring session, provide feedback and reschedule sessions. Very impressed to date!
My kids love English and Maths…
My kids love English and Maths lessons.After lessons The teacher provide some useful feedback!
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