The driver was pleasant and was on time for all collection points. And also love that the company gave us a replacement bus that was a little bigger than what we booked. Without us even aware there ha... Toon meer
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Lees wat reviewers zeggen
Money driven business, Pushed our large group of people onto bus that didn’t fit our number of people or what we booked. Not enough space for storage on the smaller bus, poor communication... Toon meer
We used you for some corporate transport, our client started the booking and once confirmed we took over and managed the rest. The coaches all arrived on time with no issues, we made some changes to r... Toon meer
I have just booked a coach for July 2020. Laura has been beyond helpful, knowledgeable and understanding to a anxious bride. I can honestly say that from start to finish, receiving quotes, going over... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Why choose CoachHire.com? We are the leading nationwide coach hire provider in the United Kingdom. We use local vehicles and local drivers with local knowledge. You can book vehicles of any size as well as events management services, marshals and stewards. Get a fast, easy quote and book online in minutes.
Contactgegevens
Very competitive in price
Very competitive in price, and flexible too. Emma did me a good deal, and when I wanted to change the coach requirements, she did me an even better deal after some polite haggling. Coachhire.com is a "computer says yes" kind of company. As for the service, I was expecting a coach but got 4 minibuses, if for some reason I really wanted a coach then the 5 stars I've given would of been a 3, just some useful feedback to manage expectation of customers as it's "coach"hire.com. But for me personally, all very very good.
24 juni 2019
Review zonder uitnodiging
Excellent service
Excellent service. Fabulous mini coach that was spotlessly clean. Arrived at pick up early. Our driver Faz was a great driver, so lovely and went out of his way to be helpful. Our journey was rather noisy with a party of 11 year old girls and Faz smiled and was so courteous the whole day. Thank you for excellent service - will definitely use you again and recommend.
24 juni 2019
Review zonder uitnodiging
Avoid both at all costs
2 cancellations in the space of week, one being on the day (momentum) although attempted third offer with the price increasing on each occasion. “Ruining the industry” one ACTUAL coach hire company described this type of company. Coach hire and momentum are the same company having recently merged. Go straight to the source in future, lesson well and truly learned.
22 juni 2019
Review zonder uitnodiging
Antwoord van CoachHire.com
Hi Michael,
Thank you for your review. I have looked into this for you and followed up with our team. Unfortunately, due to a vehicle being taken off road we had to source a replacement for your trip – we communicated this to you on 18th June, a few days ahead of your trip and outlined that we would continue to find a replacement. We always strive to ensure we are transparent in these situations so kept you abreast of our progress in finding a new vehicle. A replacement vehicle was found and the team then tried repeatedly to get in touch with you to make final arrangements but did not receive a response to their calls. We held this vehicle for you up until 90 mins before the journey was due to commence but as we had no further communication from you we stood the vehicle and driver down, having provided you with a full refund.
Sincerely,
The CoachHire.com Team
Do NOT use this company
Do NOT use this company. Cancelled 3 hours before we were due to go to Newmarket races on a stag do. They then proceeded to offer another coach which happened to be more expensive.
22 juni 2019
Review zonder uitnodiging
AVOID THIS COMPANY
Cancelled my booking 3 hours before, absolutely shocking! Then tried to offer us another coach for more money. AVOID THIS COMPANY AND ALWAYS BOOK DIRECT
Receipt available upon request.
22 juni 2019
Review zonder uitnodiging
Excellent customer service
Excellent customer service, quick and reliable. Laura was a pleasure to deal with and was quick to respond with a quotation and any queries i had. Used coach hire for a corporate event and will be using them again for the next event.
21 juni 2019
Review zonder uitnodiging
Coach hire was great
Coach hire was great! Very fast and simply to book! Thank you to Laura who was very helpful and very quick to return my calls and emails :) Thank you Laura!
21 juni 2019
Review zonder uitnodiging
Recently hired a coach through Coach…
Recently hired a coach through Coach HIre. I had great service from the office and their driver. Both Frankie and Emma were amazing dealing with my requests and worries!
The whole day went like a dream. Driver was great and very understanding of ‘tired and emotional’ people on the return journey!
Thanks to Emma and Frankie.
20 juni 2019
Review zonder uitnodiging
Fantastic Company - Highly Reccomend!!!
Thanking Emma Johnston for such an easy and pleasant booking experience! Also our driver Yahya for making our trip wonderful! Highly recommend - great company, great people, great experience :)
20 juni 2019
Review zonder uitnodiging
Excellent customer service
Excellent and well delivered customer service. Highly recommend!
20 juni 2019
Review zonder uitnodiging
The booking process was simple and speedy
The booking process was simple and resulted in a very speedy and acceptable quote. I spent time ringing local coach companies and either they had no capacity or were more expensive. It was also much more effort! I phoned and spoke to Laura who had sent the original quote to alter a detail and she was very helpful.
I will use coach hire again without hesitation if the actual coach turns out to be as good as the service we have had so far!
19 juni 2019
Review zonder uitnodiging
Excellent service
Excellent service, very helpful and quick, sorted within an hour.
14 juni 2019
Review zonder uitnodiging
Always happy to help.
We always receive a quick response from Lee which really helps us to manage our enquiries efficiently. Rates are very competitive and Lee is always happy to help with the numerous queries we send through to him.
11 juni 2019
Review zonder uitnodiging
Very easy to book a more complex…
Very easy to book a more complex journey for a business outing. Friendly staff and a great price! Highly recommend.
11 juni 2019
Review zonder uitnodiging
Got a lot of help from the company
Got a lot of help from the company; good prices, very student-friendly.
Special thanks to Emma Johnson for quick and helpful responses!
10 juni 2019
Review zonder uitnodiging
William was very helpful with getting…
William was very helpful with getting our coach bus arranged in a timely manner. Great experience!
10 juni 2019
Review zonder uitnodiging
Excellent service
10 juni 2019
Review zonder uitnodiging
Friendly and efficient service
Friendly and efficient service. Extremely comfortable, clean and tidy coaches. Smart and pleasant driver.
7 juni 2019
Review zonder uitnodiging
Very good company
Very good company, lovely driver and helpful customer service by Emma during the booking procedure.
7 juni 2019
Review zonder uitnodiging
Will use again
Easy to book, professional and courteous. Maddie was excellent in arranging the booking.
The coach was clean, air conditioned and arrived on time.
I will definitely use them again
David
7 juni 2019
Review zonder uitnodiging
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