Cole Haan UK Reviews 648

Love these sandals but wish they came in half sizes.
I ordered a 7uk / too small, sent back - great customer service.
Order an 8 - a little big but I will get an extra hole to buckle tighter.

I bought my first pair of ladies golf shoes last week from Cole Haan (Women's Grand Crosscourt 20.4.7 Golf). The shoes are SUPER comfortable and they won’t be my last pair that I will buy from this company.
I have different high end brands of golf shoes but these are certainly the most comfortable. I’m a regular size 7 and the shoes fitted perfectly.
The delivery was a few days after my order and the parcel arrived well packaged.

I first saw the Cole Haan collection on line, they are a smart stylish shoe, so well done design team.
My first purchase were saddle Ashland @£180 within 6 rounds of golf the heal stitching has gone and the heal is collapsing. You kindly agree to give me credit note as this shoe is out of stock, and reduced to £145 !
So with credit in hand I offered the Grand pro, these arrived uk 10, they are definitely not a uk 10 and are at 25mm too long. So my overall experience of quality and sizing is a very poor one, I wouldn’t recommend to my many golf friends look to buy new shoes from Cole Haan. Maybe having them made in Vietnam has good profit margins but pls spend on quality control if you want to excel in the large golfing market,
quantity is short lived.
Steven Horne

I have 16 pairs of Cole Haan shoes; various styles, purchased for different purposes. They are all without a doubt, the most comfortable brand of shoes I’ve ever worn. I’ve recommended them to friends, family and colleagues at work, who have now become loyal customers. I just wish they were stand alone stores in the UK 😊

Just purchased a pair of blue topspin trainers, they are well made and so comfortable. Just like every other pair of shoes and trainers I’ve bought in the past . Excellent.

The website is easy to use to order.
The product delivered on time and was exactly as described on the website.

The product is good quality and very comfortable.

Easy to buy online, fast delivery! The shoes was not the right one for me, but the return process was quite simple as well.

Cole haan shoes are all good quality. The prices could do with a review as they are expensive but you can’t fault the quality.
The delivery was next day, excellent.

Purchased some trainers, excellent product, very good fit and quality.
Had issue with delivery, couriers rubbish, but Cole Haan very good in communication and sorting issue.

I have been looking for a shoe that meets in the middle of formal and casual for my holiday this year and struggled before I found Cole Haan. I love the shoes I have ordered and cannot wait to step out in the Italian sunshine in them. The delivery was quick, the quality looks good but the thing that stands out is the range of shoes they have. My first purchase but definitely wont be my last. Excellent.

Mens GrandPro Luxe Slip-on Stichlite.
I mistakenly thought the shoe would be the same as Quick-on range as in slip on while standing. Unfortunately slip on range have a soft back and you have to assist them on to your foot, disappointed.
Quality and comfort excellent as usual although I will not be buying this range again.

From registering, to ordering, to receiving a great experience, and to top it all, the golf shoes are fantastic quality and so comfortable, they feel like a pair of worn-in slippers, i will be buying more

Great website. Very speedy delivery. Good communications and a great product

Great Quality and customer service. I love these shoes! Comfort is excellent and I will not purchase any different brand again. But I said this when I got my first CH pair 3 years ago and it still looks really good condition.

it was a good quality and service

I just wanted to take a moment to share my incredible experience with Cole Haan. I purchased quite a few pairs actually,
because I absolutely love the brand and pretty much wear only Cole Haan.

The shoes themselves were stunning—so unique and stylish. But even more outstanding was the customer service, and I must specifically thank the amazing representative who assisted me. From the moment I reached out, they were attentive, patient, and incredibly supportive.

I had to return and exchange several pairs until I found the perfect fit, and throughout the entire process, they made every step seamless and stress-free. I can honestly say this was the best customer service experience I’ve ever had.

Before praising the exceptional quality of the products, I have to commend Cole Haan for hiring such an outstanding person for their customer service team. This kind of dedication and care is truly rare, and I am beyond grateful.

Thank you so much once again!

UK53570

I recently purchased a pair of shoes, order number UK53137, and overall I am very happy with the product.

The shoes are excellent quality, lightweight, stylish, and very comfortable. Delivery was also very fast, so both the product and shipping experience deserve 5 stars.

The only issue I noticed is that the leather creates some friction when walking, causing an unpleasant squeaking noise, almost like a stuck door. I contacted customer support via chat at around 4:30 pm to ask what I could do to stop the noise. They informed me that support was available only until 5:00 pm, but even after waiting until 5:10 pm, I did not receive a clear answer or solution.

So, in terms of the shoes themselves, I would give 5 stars. Delivery was also 5 stars. However, the chat support experience could definitely be improved, especially when a customer contacts support before closing time and still does not receive proper assistance.

Great product, great look…. This coupled with immense customer service.. Has made Cole Haan my go to place for footwear.

Talk about quick! I ordered my latest pair Thursday evening and they were with me before lunch on Friday. Clearly, it's very easy to use the site and there were no hitches,,,as usual.
Another brilliant pair of shoes, this time slip-ons with visible laces - bangin'!