Collegia Pension Reviews 

154
TrustScore 4.5 uit 5

4,7

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Livia the customer service agent that helped me yesterday and today. Is outstanding her support and kindness shown to myself during a very difficult time is well beyond anything I could have hoped fo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Had collegia login problems, I got connected to LAIS who was a great help and sorted my problem in no time at all

Beoordeeld met 5 van de 5 sterren

Atendimento muito bom, e para quem tem dificuldades com o inglês, eles tem atendentes que falam em portugues tambem. Vale a pena investir no fundo de pensao para seu futuro e se a empresa lhe oferece... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I enrolled my employees with Collegia when using their free payroll software. Having valuable support from Collegia while being new to payroll in the UK was a blessing. I mainly dealt with Riccardo wh... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Pensioenfonds

Geschreven door het bedrijf

Collegia Pension is the AI-enabled digital Automatic Enrolment pension. Better for individuals, better for employers, better for business advisors. Talk to us in 100+ languages 24/7.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

154 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,7

Alle reviews

(154)

20 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

So much better than IRIS

Changed both of my companies to this Free Payroll from IRIS this year. It's a very intuitive payroll and pensions package and I have found it very easy to use speaking as a small company director and not a payroll person. The staff like it, emailed payslips and their own login. The auto enrolment feature for their pension packages has helped both the company and the employees as it's smooth, not clunky and overbearing. In a nutshell just so much better than IRIS (and NEST)

27 mei 2025
Review zonder uitnodiging
Logo Collegia Pension

Antwoord van Collegia Pension

Hello,

Thank you so much for your kind review! Great to hear the switch has made things easier for both you and your team.

Kind regards,

Collegia Pension Team

Beoordeeld met 5 van de 5 sterren

Customer service was brilliant…brilliant

Customer service was brilliant everytime i called them they had time for me always kept me updated brilliant service highly recommend

14 mei 2025
Review zonder uitnodiging
Logo Collegia Pension

Antwoord van Collegia Pension

Hi Joseph,

Thank you so much for your kind review! We really appreciate your recommendation.

Kind regards,

Collegia Pension Team

Beoordeeld met 4 van de 5 sterren

Collegia Pensin

After moving payroll software's Ric has been very helpful providing assistance and setting up meetings to ensure the data is correct.

15 april 2025
Review zonder uitnodiging
Logo Collegia Pension

Antwoord van Collegia Pension

Hello Abigail,

Thank you for your positive review! If you have any suggestions for improvement, please contact us directly, we value your feedback and will consider it as we develop our platform.

Kind regards,

Collegia Pension Team

Beoordeeld met 5 van de 5 sterren

I love Collegia

I love Collegia. Didn't think I would ever say that about a pension company, but there you go. Been using it for a few months and so much better than others I have used. System is incredibly easy to use and intuitive, and if you do need support, it is instant and sorts it out. One of the best financial products I've used in the last year or probably more. Would actually thoroughly recommend it to anyone as a system.

4 april 2025
Review zonder uitnodiging
Logo Collegia Pension

Antwoord van Collegia Pension

Hello,

We’re so glad to hear that you’re loving Collegia and finding the system easy and intuitive to use.

We really appreciate the recommendation and are thrilled to be one of your top financial tools!

Best regards,

Collegia Pension Team

Beoordeeld met 5 van de 5 sterren

Thank you Riccardo

I’m really grateful for the help Riccardo at Collegia provided with my pension transfer. He was patient, knowledgeable, and kept me updated throughout the process. His support made everything much easier, and I truly appreciate his excellent service. Thanks, Riccardo!

3 april 2025
Review zonder uitnodiging
Logo Collegia Pension

Antwoord van Collegia Pension

Hello Alessandro,

Thank you so much for your kind words! We’re thrilled to hear that Riccardo was able to support you so well during your pension transfer. We’ll be sure to pass on your appreciation to him.

If there’s anything else we can help with in the future, don’t hesitate to reach out!

Kind regards,

Collegia Pension Team

Beoordeeld met 5 van de 5 sterren

Setting up a collegia pension account…

Setting up a collegia pension account is very easy. We looking forward to cooperate with this platform.

11 maart 2025
Review zonder uitnodiging
Logo Collegia Pension

Antwoord van Collegia Pension

Hello,

Thank you so much for your kind review! We're glad to know that you found it easy to use.

Kind regards,

Collegia Pension Team

Beoordeeld met 5 van de 5 sterren

I recently tried the Collegia website…

I recently tried the Collegia website and was genuinely impressed. Its clean design and smooth performance made the experience a delight. I highly recommend giving it a try!

25 februari 2025
Review zonder uitnodiging
Logo Collegia Pension

Antwoord van Collegia Pension

Hi Lucas,

Thank you so much for kind review. We really appreciate your recommendation!

Kind regards,

Collegia Pension Team

Beoordeeld met 5 van de 5 sterren

First class support

It wasn't immediately easy to align my payroll provider with the Collegia input requirements as the formats were not consistent. However, I cannot fault the team who were extremely helpful in finding a solution and ensuring that auto enrolment procedures were fulfilled. I have no doubt that all will be smooth from now on.

20 februari 2025
Review zonder uitnodiging
Logo Collegia Pension

Antwoord van Collegia Pension

Hello,

We appreciate your feedback and are pleased that our team could assist you in resolving the formatting challenges. Please do not hesitate to reach out if you require further support.

Kind regards,

Collegia Pension Team

Beoordeeld met 5 van de 5 sterren

Great customer service right from the start

Great customer service right from the start and throughout the whole process of transferring our Pension Scheme. Nothing was ever too much trouble and all questions were dealt with in a timely manner

29 januari 2025
Review zonder uitnodiging
Logo Collegia Pension

Antwoord van Collegia Pension

Hello,

Thank you for your kind words! We're delighted to hear that you had a great experience with our service. If you ever need any further assistance, we're always here to help!

Kind regards,

Collegia Pension Team

Beoordeeld met 5 van de 5 sterren

Very helpful and stress free service

Very helpful and stress free service, I would definitely recommend.

10 januari 2025
Review zonder uitnodiging
Logo Collegia Pension

Antwoord van Collegia Pension

Hello Jake,

Thank you so much for your review. We really appreciate your recommendation!

Kind regards,

Collegia Pension Team

Beoordeeld met 5 van de 5 sterren

Service is impeccable

Service is impeccable. I had a really hard case that took nearly 7 months to transfer in. yet collegia always had my back , replied very quickly even over the Xmas period, answered all my enquires. Couldn't fault them.

22 januari 2025
Review zonder uitnodiging
Logo Collegia Pension

Antwoord van Collegia Pension

Hello Claire,

Thank you for your kind words. Your feedback truly means a lot to us!

Kind regards,

Collegia Pension Team

Beoordeeld met 5 van de 5 sterren

Very quick service

Very quick service. Always to the point and relatively effortless.

22 januari 2025
Review zonder uitnodiging
Logo Collegia Pension

Antwoord van Collegia Pension

Hi Sophia,

Thank you so much for your review, we really appreciate it!

Kind regards,

Collegia Pension Team

Beoordeeld met 5 van de 5 sterren

Great experience setting up our company…

Great experience setting up our company pension scheme. Riccardo in customer services was really helpful and responded quickly to our questions. Thanks.

20 januari 2025
Review zonder uitnodiging
Logo Collegia Pension

Antwoord van Collegia Pension

Hello,

Thank you for sharing your experience! We're delighted to hear that setting up your company pension scheme went smoothly and that Riccardo provided excellent support. We'll be sure to pass on your kind words to him.

If you need any further assistance, don't hesitate to reach out!

Kind regards,

Collegia Pension Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Thanks to Riccardo Gasparini Financial Advisor; was very kind and helpful. He explained all the process, providing all the information I needed.

16 januari 2025
Review zonder uitnodiging
Logo Collegia Pension

Antwoord van Collegia Pension

Hello,

Thank you so much for your review, we really appreciate it!

Kind regards,

Collegia Pension Team

Beoordeeld met 5 van de 5 sterren

Top marks for customer service and support

Some of the best customer service I have ever come across. Pensions is obviously a confusing thing if you aren't used to dealing with them but always happy to help and fix any errors we've made at our end with files and fast responses which is great when you work flexibly.

18 december 2024
Review zonder uitnodiging
Logo Collegia Pension

Antwoord van Collegia Pension

Hello Kate,

Thank you for your kind words! We're glad we could make pensions less confusing and provide the support you needed.

Kind regards,

Collegia Pension Team

Beoordeeld met 5 van de 5 sterren

Shout out to Lais

The customer service email line with Lais made this experience great and easy to understand

16 december 2024
Review zonder uitnodiging
Logo Collegia Pension

Antwoord van Collegia Pension

Hello Alice,

Thank you so much for your kind feedback! We're thrilled to hear that Lais provided excellent customer service and made the process smooth and easy to understand. If you need further support, please don’t hesitate to reach out.

Kind regards,

Collegia Pension Team

Beoordeeld met 5 van de 5 sterren

Excellent Customer Service

In my years of dealing with Collegia, I have always found their customer service outstanding. You are not just a number at the end of a queueing system, but receive personal attention to resolve any queries you may have.

4 december 2024
Review zonder uitnodiging
Logo Collegia Pension

Antwoord van Collegia Pension

Hello Rachel,

Thank you for your kind words! We're glad to hear our personalized service has made a positive impact.

Best regards,

Collegia Pension Team

Beoordeeld met 5 van de 5 sterren

Great customer service

It's really nice working with people that respond to emails and are really, really helpful. Ric has been amazing at organising our pension transfers.

3 december 2024
Review zonder uitnodiging
Logo Collegia Pension

Antwoord van Collegia Pension

Hi Jenny,

Thank you so much for your kind words. We're delighted to hear you’ve had a positive experience, and Ric will be thrilled to know his efforts made a difference. We're here to help every step of the way!

Kind regards,

Collegia Pension Team

Beoordeeld met 5 van de 5 sterren

Really helpful customer service

Really helpful customer service. The product continues to improve to make pensions easier. Riccardo in particular has been great!

2 december 2024
Review zonder uitnodiging
Logo Collegia Pension

Antwoord van Collegia Pension

Hello Akshay,

Thank you so much for your review!

We will let Riccardo know about the review, I am sure he will be very happy about this.

Kind regards,

Collegia Pension Team

Beoordeeld met 5 van de 5 sterren

Have had a great experience so far with…

Have had a great experience so far with Collegia, Riccardo is always on hand to help, no question is too big or too small and he is always very quick to address any question or issues.

26 november 2024
Review zonder uitnodiging
Logo Collegia Pension

Antwoord van Collegia Pension

Hi Val,

Thank you for your kind words! We're thrilled you've had a great experience, and Riccardo will be delighted to hear your feedback. We're always here to help!

Kind regards,

Collegia Pension Team

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer