Common Lines Reviews 

180
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Top class quality & top class service, I have purchased a silver bracelet last year from here which has kept its quality better than a designer brand I have at present and therefore I continued with t... Toon meer

Beoordeeld met 5 van de 5 sterren

My experience with Common Lines was great. Joanna from customer service was incredibly helpful! My package wasn't delivered due to a mistake by the local postal service, but the company sent me a repl... Toon meer

Beoordeeld met 5 van de 5 sterren

Absolutely love the two necklaces I got from common lines, had a slight hiccup so got in touch and the customer service was amazing and sorted it out straight away. Can't recommend them enough!

Beoordeeld met 5 van de 5 sterren

Had some trouble with local postal services while traveling, but Joanna was incredibly helpful and responsive throughout the whole process. She stayed in touch, offered clear options, and made sure... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Sieradenwinkel

Over Common Lines

Geschreven door het bedrijf

Common Lines

Premium men’s jewellery founded by Irish brothers Adam and Zach Hand.

Common Lines was built on a simple belief: modern men deserve better than outdated, mass-produced jewellery. We create elevated essentials crafted in .925 sterling silver and premium gold vermeil, designed to be worn daily and built to last.

From signature chains and pendants to rings, bracelets and timepieces, every collection is rooted in meaning, craftsmanship and considered design. Inspired by Irish heritage and modern culture, our pieces are made to carry presence without excess.

What began as a direct-to-consumer brand has grown into an internationally stocked label, available through leading retailers including Selfridges and Bloomingdales and many more, alongside our global online community.

Our Principles

  • Quality materials
  • Timeless design
  • Long-term value

We stand behind our products with a lifetime guarantee and a commitment to exceptional customer experience at every stage.

Buy Once. Wear Forever.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

180 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 66% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,1

Alle reviews

(180)

92 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

aucune réponse et pas d'expedition du produit

Je suis très déçu pour l'instant car j'ai passé commande le 25 novembre pour un bijou qui devait mettre 4 à 5 jours à venir. Je n'ai eu aucun avis d'expédition et l'entreprise ne répond pas à mon mel ou à un message sur instagram.... Je suis inquiet car c'est un cadeau pour Noêl et j'ai peur que ce soit une arnaque....

3 december 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Jewellery looks cheap and almost like plastic.

Ordered a bracelet I had wanted for a while and when it arrived I was really disappointed. The item looks cheap and almost like plastic. Emailed Common Lines but didn't receive a reply.

5 november 2024
Review zonder uitnodiging
Logo Common Lines

Antwoord van Common Lines

Hi Liam,

Thank you for sharing your feedback, and we’re truly sorry to hear about your experience. Our customer service team has reached out to you to address this issue and ensure we make things right. We’re committed to turning this into a positive experience for you.

Thank you for your patience and understanding.
Team Common Lines

Beoordeeld met 5 van de 5 sterren

Un service client incroyable! …

Une excellente marque avec un service client exceptionnel ! J’avais commandé une bague et un bracelet, mais étant trop petit j’ai voulu renvoyer le colis. Le problème est que le colis est revenu chez moi par la poste. Ils m’ont donc proposé de garder le colis et m’ont offert un bon d’achat de la valeur de ma commande (+ 36euros pour les frais de livraison du premier colis qui est retourné chez moi)

J’ai rarement vu ça et je recommanderais assurément sur leurs site ! Merci beaucoup

13 oktober 2024
Review zonder uitnodiging
Logo Common Lines

Antwoord van Common Lines

Thank you so much for the positive feedback. We really appreciate it! Big Love, Team Common Lines 😄

Beoordeeld met 3 van de 5 sterren

Cheap quality for that price point

Bought the cushion silver ring. Inside of the ring is hollow, the ring feels cheap and light. It hurts a bit when taking it out because it's hollow and has steep edges.
Cool design though !

27 augustus 2024
Review zonder uitnodiging
Logo Common Lines

Antwoord van Common Lines

Hi Sam,

Thank you for your feedback and for choosing our Cushion Silver Ring! We're sorry to hear that the ring didn’t meet your expectations. The hollow design is intentional, helping us keep the ring lighter and at a more accessible price point. However, we do understand the importance of comfort and quality. For customers who prefer a more substantial feel, we offer a range of heavier, solid rings that might be a great fit for you.

We appreciate your mention of the design, and we’re always here to help you find the perfect piece. If you have any further questions or want to explore other options, feel free to reach out.

Thank you,
Team Common Lines.

Beoordeeld met 5 van de 5 sterren

The delivery was flawless and…

The delivery was flawless and straightforward. The pieces I bought look just as they did in the pictures. I highly recommend Common Lines if you're looking for stylish pieces to wear.

13 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great company

Had an issue with one piece, instantly recieved quick and friendly service. Was resolved.
Ordered another piece from their latest collection and its amazing.
Just an irish lad wearing an irish brand and couldnt be happier.
Great pieces.

15 juni 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Unwearable Jewelry

I bought a necklace for 120 euros, hoping for a new addition to my collection. Unfortunately, it has been nothing but a disappointment. The stones and gems won't sit still on my neck; they keep flipping to the wrong side, making it completely unwearable. To make matters worse, I missed the refund window due to a vacation, so now I’m stuck with a piece of jewelry that I can't even use. It feels like I’ve thrown 120 euros down the drain.

26 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good

delivered quickly, good finishing and quality, really appreciate it !

26 maart 2024
Review zonder uitnodiging
Logo Common Lines

Antwoord van Common Lines

Thank you so much for the positive feedback. We really appreciate it! Big Love, Team Common Lines 😄

Beoordeeld met 1 van de 5 sterren

Their products fade and make you pay for replacement

They promise lifetime warranty on their products, saying it will never fade, however I bought a pearl bracelet and the pearls rubbed off to reveal cheap little plastic balls is what you pay for, which is fine however when I emailed them they said I had to pay £12.50 to ship a tiny little bracelet for a replacement, half the cost of the price I paid, and also got free shipping when I bought the first item, joke of a company I would avoid. İf I could upload pics of emails and photos of products I would.

26 april 2024
Review zonder uitnodiging
Logo Common Lines

Antwoord van Common Lines

Hi Hakan,

I believe our customer service team has offered a full replacement under warranty for this item.

All our items are backed by our lifetime warranty which we will replace any item that has any issue. We do however ask you cover the shipping fee to have the new replacement item shipped out to you. As mentioned you also received free shipping on your order originally.

Also to note, The pearl bracelet you mentioned is a shell pearl bracelet not plastic.

Our customer service team will follow up with you again.

Have a great day.

Team Common Lines.

Beoordeeld met 5 van de 5 sterren

the bracelet cotton candy arrived…

the bracelet cotton candy arrived yesterday, so quick....and all what i can say is: wondersuperduperbrilliant!!

its a gift to my husband, he got the ring in same color to birthday, so now he got the bracelet , he was speachless......thank you so much for this fast immediate delivery, i couldn`t imagine how fast that gift was here

22 april 2024
Review zonder uitnodiging
Logo Common Lines

Antwoord van Common Lines

Thank you so much for the positive feedback. We really appreciate it! We can’t wait to see what you order next - Big Love, Team Common Lines 😄

Beoordeeld met 5 van de 5 sterren

High quality

All products, looks great

4 april 2024
Review zonder uitnodiging
Logo Common Lines

Antwoord van Common Lines

Thank you so much for the positive feedback. We really appreciate it! We can’t wait to see what you order next - Big Love, Team Common Lines 😄

Beoordeeld met 5 van de 5 sterren

I bought 1necklace because in the…

I bought 1necklace because in the images i saw the material they used, from the packaging, the box seemed to be of very good quality and i ended up proving that it was🔝💯🤩👌🏾
I am very satisfied with the purchase i made and i already have my eye on new pieces from the same brand 😍😍

17 april 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Faultless customer service

Purchased a ring which I had some concerns over but the team were faultless in sorting things out and went the extra mile to ensure the issue was resolved. Top marks to the owners for the personal touches as well.

2 april 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

One Necklace and then MORE

I bought a necklace from there, because the pictures already looked very promising. After it arrived I was stunned on how detailed the necklace was. Every part of the charm had something on it, very fine and beautiful designs! After that I purchased a few more and I was always again fascinated on how beautiful and well they were made. The do have a good weight and seem very starke and they money. Unique and beautiful pieces, made very precisely and beautiful. I definitely plan on buying more jewelry from them :)

9 februari 2024
Review zonder uitnodiging

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