Common Lines Reviews 

180
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Top class quality & top class service, I have purchased a silver bracelet last year from here which has kept its quality better than a designer brand I have at present and therefore I continued with t... Toon meer

Beoordeeld met 5 van de 5 sterren

My experience with Common Lines was great. Joanna from customer service was incredibly helpful! My package wasn't delivered due to a mistake by the local postal service, but the company sent me a repl... Toon meer

Beoordeeld met 5 van de 5 sterren

Absolutely love the two necklaces I got from common lines, had a slight hiccup so got in touch and the customer service was amazing and sorted it out straight away. Can't recommend them enough!

Beoordeeld met 5 van de 5 sterren

Had some trouble with local postal services while traveling, but Joanna was incredibly helpful and responsive throughout the whole process. She stayed in touch, offered clear options, and made sure... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Sieradenwinkel

Over Common Lines

Geschreven door het bedrijf

Common Lines

Premium men’s jewellery founded by Irish brothers Adam and Zach Hand.

Common Lines was built on a simple belief: modern men deserve better than outdated, mass-produced jewellery. We create elevated essentials crafted in .925 sterling silver and premium gold vermeil, designed to be worn daily and built to last.

From signature chains and pendants to rings, bracelets and timepieces, every collection is rooted in meaning, craftsmanship and considered design. Inspired by Irish heritage and modern culture, our pieces are made to carry presence without excess.

What began as a direct-to-consumer brand has grown into an internationally stocked label, available through leading retailers including Selfridges and Bloomingdales and many more, alongside our global online community.

Our Principles

  • Quality materials
  • Timeless design
  • Long-term value

We stand behind our products with a lifetime guarantee and a commitment to exceptional customer experience at every stage.

Buy Once. Wear Forever.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

180 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 66% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,1

Alle reviews

(180)

92 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 3 van de 5 sterren

still no response

I ordered many things for Christmas presents and something was wrong so I decided to contact Common Lines about it. After four days I still have not received a response. I should have received a set of Chain/Bracelet in the same style, but the bracelet has another design than the one promised on the website and compared to the chain of the same style (Belcher - Silver) there is a big difference. Another thing I noticed though, is that the chains do not have the silver (925) stamp on the item... that was disappointing.
I would have liked a quicker response as in other cases. Since it is a gift for Christmas I hope to hear from them soon. Other than that the other items I ordered are quite nice and of good material.

8 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very satisfied how my issue was resolved

I ordered a Shellpearl necklace here as a gift for a friend, but something was wrong with it so I decided to contact Common Lines about it. I was... bedazzled to have a reply in 24 minutes. A solution was offered and within a week it was resolved. Very satisfied how my issue was solved!

4 september 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I paid for my chain almost a week ago &…

I paid for my chain almost a week ago & still Havnt received any email or tracking/ order #. I’ve written to them and no response. I’m starting to think I got scammed for my money. I don’t recommend this fraudulent company to anyone. Took my money & never delivered any email or anything. Very displeased.

22 september 2023
Review zonder uitnodiging
Logo Common Lines

Antwoord van Common Lines

Hi there, Trustpilot have confirmed No Order was placed with your details on our store and none of the details provided are on our systems. It is most likely you have not ordered from our website.

If you need further assistance please reach out to us at info@commonlines.com and we will best assist you.

Beoordeeld met 5 van de 5 sterren

Delivery was perfect and simple

Delivery was perfect and simple. The pieces I bought are as I saw in the picture if not better in person. Definitely recommend common lines if you’re looking for pieces to wear.

8 september 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I purchased a necklace and payed for…

I purchased a necklace and payed for express delivery - useless to say to this day nothing came and I texted them and no one replied - 5 days since the first email .
I also contacted them on instagram and they keep posting things but never replying .

Edit :

The communication arrived after my initial bad review - they delivered today and the item met my expectations.

They might not be the most clear but at first sight it seems worth it ( can't really swear on the quality since it takes time to figure it out ) .

19 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Beautiful jewellery and excellent…

Beautiful jewellery and excellent customer service. I needed to amend my order and the guys were incredibly helpful and efficient. My order arrived in 2 days and I absolutely love what I bought - Pearl earrings and mini Franco silver bracelet. Exactly what I expected and more. Lovely packaging too. Great company to deal with.

25 juli 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Bits and Service 10/10

Top quality product that always lasts as well and customer service is best I’ve ever experienced - went above and beyond for a necklace to make sure I got it in time for a holiday. 10/10 will recommend to absolutely everyone

5 juli 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Seriously slick brand

Seriously slick brand. From price to quality to service - Common Lines are a cut above the rest when it comes to my experience shopping for best-in-class men's jewellery. A very happy customer!

15 juni 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Holy smoking smokes

Holy smoking smokes, these products are brazzzy. I be rocking pearls like a damsel in distress, be styling rings like I’m Floyd Mayweather. Double down the T shirts for double the flirts

Adam and Zach have really hit the nail
On the head here with this brand and style, the two brothers are of the same ilk as Money Mitch and Ace

Big love
An avid fan

15 juni 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ordered the classic pearls and they…

Ordered the classic pearls and they arrived the next day in Manchester. Absolutely love them and the quality is far better than others I have bought from. Couldn’t recommend enough,

12 juni 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

superior quality

superior quality I had a problem and the staff did not hesitate to solve it, the chains and necklaces are a bit expensive but excellent quality, it does not go unnoticed

1 februari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

super reactive client support

Had an issue with the delivery (postman said my package had been delivered but it was not) and common lines client support was super comprehensive and helpful.

They sent me a new necklace and dealt with the post issue

7 oktober 2022
Review zonder uitnodiging
Logo Common Lines

Antwoord van Common Lines

Hi Tarek,

Sorry to hear of your disappointment.

Customer service has followed up with you regarding this package multiple times to let you know it was delivered as per the tracking and has offered to resend a new package to you as you have informed us you never received despite it being tracked as delivered.

As always Common Lines is here to help make sure you get your package and are fully satisfied.

Adam - Founder

Beoordeeld met 5 van de 5 sterren

Great customer support

Great customer support, miles better than most support out there nowadays. Had a few complications due to supply crisis, but was handled very quickly and well by the team. The ring itself (eternity ring viola) is absolutely stunning, looks and feels like quality and beauty! Would definitely recommend!

21 juni 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Alles 1A

Schnelle Lieferung, schöne Verpackung, schönes Produkt und eine sehr sehr gute Qualität. Der Preis ist sehr angemessen.
Immer wieder gerne.

12 juni 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Customer Service

I had a great customer experience with these guys, my green tennis bracelet ended up breaking two months after I purchased it, and they sent me a new one straight away!

Honestly a great bunch of guys who are dedicated to each of their customers!

30 mei 2022
Review zonder uitnodiging

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