Avoid this company. Once you sign the contract, you are effectively trapped with no reasonable way to terminate. Customer service is consistently hostile, and I have had multiple calls ended on me. Ev... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I have been looking for a new phone for a number of weeks but found it all too confusing. Josh contacted me and helped me pick a really good value for money package. He was kind, helpful and very info... Toon meer
Bedrijf heeft geantwoord
We took out two mobile phone SIM cards for our c.i.c. last year - which was a GREAT experience, great prices, but more importantly, Ben, who helped us, is the nicest man! So patient and so helpful! Th... Toon meer
Bedrijf heeft geantwoord
I’ve never experienced a service so easy! Aaron specifically was very helpful with finding me the best deal and ensuring I understood everything. Aaron took time to care to my needs and wants with a p... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Compare the Networks is a free service, offering mobile phone packages helping business to communicate with employees and customers more cost effectively. We are a nationwide independent mobile phone specialist, excelling in mobile phone business plans to suit all business types from Sole Traders to Limited companies. We concentrate on saving your business money and keeping up good customer relations through our totally free service!
Contactgegevens
Verenigd Koninkrijk
- 01743598025
- info@xtraphones.co.uk
- comparethenetworks.com
4,3
Uitstekend
1K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
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Antwoord van Comparethenetworks
Thank you so much for your kind words, Brandon! We're thrilled to hear that you found our service helpful, smooth and fast. We truly appreciate your recommendation and look forward to assisting you again in the future. The Compare The Networks Team
DO NOT SIGN THE CONTRACT
Avoid this company. Once you sign the contract, you are effectively trapped with no reasonable way to terminate. Customer service is consistently hostile, and I have had multiple calls ended on me. Every issue is dismissed with “you signed the contract, so too bad.” This is not acceptable — I would strongly recommend going elsewhere.
13 april 2026
Review zonder uitnodiging
Antwoord van Comparethenetworks
Hi Will, we're very sorry to hear about your experience with your contract and our customer service. We understand how frustrating this must be and we sincerely apologise for the inconvenience caused. Please contact our customer support team directly so we can investigate this as a matter of urgency and work to resolve it for you as quickly as possible. The Compare The Networks Team
Great experience upgrading my phone
Matthew and Courtney were both super helpful and friendly on the phone. It was simple and straightforward so didn’t take too much of my day to upgrade and they got me a new phone with less to pay each month, so a win-win! Would highly recommend. Thank you both.
8 april 2026
Review zonder uitnodiging
Antwoord van Comparethenetworks
Thank you so much for your kind words, Pirouettes & Pullbacks! We're thrilled to hear that Matthew and Courtney were both so helpful and friendly in getting you upgraded to a new phone with a better monthly deal. We truly appreciate your recommendation and look forward to assisting you again in the future. The Compare The Networks Team
Josh was a great lad helped thoroughly…
Josh was a great lad helped thoroughly to change my contract to a better deal and phone!! Can highly recommend this young chap
31 maart 2026
Review zonder uitnodiging
Antwoord van Comparethenetworks
Thank you so much for your kind words, Joel! We're delighted to hear that Josh was able to help you find a better deal on your contract and phone. We truly appreciate your recommendation and look forward to assisting you again in the future. The Compare The Networks Team
I dealt with Matty today and he was…
I dealt with Matty today and he was efficient ,professional and very helpful highly recommend ,very happy customer
31 maart 2026
Review zonder uitnodiging
Antwoord van Comparethenetworks
Thank you so much for your kind words! We're thrilled to hear that Matty was efficient, professional and helpful. We truly appreciate your recommendation and look forward to assisting you again in the future. The Compare The Networks Team
Great customer service
Great customer service
Great customer service, jack was very professional and completed everything brilliant
19 maart 2026
Review zonder uitnodiging
Antwoord van Comparethenetworks
Thank you so much for your kind words, David! We're delighted to hear that Jack was professional and completed everything brilliantly. We truly appreciate your feedback and look forward to assisting you again in the future. The Compare The Networks Team
Great customer service
Great customer service, jack was very professional and completed everything brilliant
30 maart 2026
Review zonder uitnodiging
Antwoord van Comparethenetworks
Thank you so much for your kind words, Mathew! We're thrilled to hear that Jack was professional and completed everything brilliantly for you. We truly appreciate your feedback and look forward to assisting you again in the future. The Compare The Networks Team
Happy with service
Happy with service from Matthew and also Courtney
Both sorted out my new phone and at the price I was happy with
26 maart 2026
Review zonder uitnodiging
Antwoord van Comparethenetworks
Thank you so much for your kind words, Dean! We're delighted to hear that Matthew and Courtney were able to sort out your new phone at a price you're happy with. We truly appreciate your feedback and look forward to assisting you again in the future. The Compare The Networks Team
Absolutely lovely service
Absolutely lovely service, sorted out by Jack. Brilliant help and very straightforward, would recommend
27 maart 2026
Review zonder uitnodiging
Antwoord van Comparethenetworks
Thank you so much for your kind words, Brandon! We're thrilled to hear that Jack was able to sort everything out for you and made the process straightforward. We truly appreciate your recommendation and look forward to assisting you again in the future. The Compare The Networks Team
Bill Discussion
Had a call to discuss my phone bill due to it slowly creeping up and how I could possibly reduce it. By the end of the call, my bill got reduced and I was a happy customer.
26 maart 2026
Review zonder uitnodiging
Antwoord van Comparethenetworks
Thank you so much for your kind words, Jurdine! We're delighted to hear that we were able to review your phone bill and bring it down for you. It's great to know you ended the call as a happy customer. We truly appreciate your feedback and look forward to assisting you again in the future. The Compare The Networks Team
Jack was an absolute star and very…
Jack was an absolute star and very professional - he was extremely helpful and guided me through the process of upgrading my phone superbly - highly recommended
26 maart 2026
Review zonder uitnodiging
Antwoord van Comparethenetworks
Thank you so much for your kind words, Sarah! We're thrilled to hear that Jack was an absolute star and guided you through your phone upgrade so professionally. We truly appreciate your recommendation and look forward to assisting you again in the future. The Compare The Networks Team
Matty was very polite and helpful
Matty was very polite and helpful. He explained everything clearly and i got a great deal on my new phone contract
24 maart 2026
Review zonder uitnodiging
Antwoord van Comparethenetworks
Thank you so much for your kind words, Lisa! We're thrilled to hear that Matty was able to help you find a great deal on your new phone contract. We truly appreciate your recommendation and look forward to assisting you again in the future. The Compare The Networks Team
Antwoord van Comparethenetworks
Thank you so much for your kind words, Stephen! We're delighted to hear that you found our service really helpful. We truly appreciate your recommendation and look forward to assisting you again in the future. The Compare The Networks Team
My phone showed suspected spam but I…
My phone showed suspected spam but I thought I'd answer anyway. I'm glad I did. Josh did me a great deal on a new handset and more than quadrupled my inclusive data and still saved me £11 a month.
Thanks josh you're a star
20 maart 2026
Review zonder uitnodiging
Antwoord van Comparethenetworks
Thank you so much for your kind words, Grahame! We're thrilled to hear that Josh was able to get you a great deal on a new handset with more data while saving you money each month. We truly appreciate your recommendation and look forward to assisting you again in the future. The Compare The Networks Team
Great
Explain every thing saved me money on my bill and give me more data with a new phone thanks Matthew and Courtney
20 maart 2026
Review zonder uitnodiging
Antwoord van Comparethenetworks
Thank you so much for your kind words, Tom! We're thrilled to hear that Matthew and Courtney were able to help you save money on your bill, get more data, and set you up with a new phone. We truly appreciate your recommendation and look forward to assisting you again in the future. The Compare The Networks Team
Great service offered by Josh who was…
Great service offered by Josh who was very knowledgeable and keen to find me the right deal. Now making some savings on my telecoms and happy with the service provided.
17 maart 2026
Review zonder uitnodiging
Antwoord van Comparethenetworks
Thank you so much for your kind words, David! We're delighted to hear that Josh was able to find you the right deal and help you make savings on your telecoms. We truly appreciate your recommendation and look forward to assisting you again in the future. The Compare The Networks Team
Excellent service
Excellent service, Josh was friendly and an informative member of the team.
16 maart 2026
Review zonder uitnodiging
Antwoord van Comparethenetworks
Thank you so much for your kind words, Steven! We're thrilled to hear that Josh was friendly and informative during your experience with us. We truly appreciate your recommendation and look forward to assisting you again in the future. The Compare The Networks Team
These positive reviews are obviously…
These positive reviews are obviously written by bots.
11 maart 2026
Review zonder uitnodiging
Antwoord van Comparethenetworks
Hi Mark, we're sorry to hear about your concerns. We can assure you that all of our reviews are genuine and from real customers who have used our services. We take pride in delivering excellent customer service and our reviews reflect the hard work of our team. If you have any specific concerns or have had a negative experience with us, we'd love the opportunity to help. Please don't hesitate to contact our customer support team directly. The Compare The Networks Team
Looking for a new phone or tarrif
I have been looking for a new phone for a number of weeks but found it all too confusing. Josh contacted me and helped me pick a really good value for money package. He was kind, helpful and very informative. I would have no hesitation in recommending Josh and his company to anyone who is looking to change phones or providers. Excellent 5 star customer service😄
11 maart 2026
Review zonder uitnodiging
Antwoord van Comparethenetworks
Thank you so much for your kind words, Michael! We're delighted to hear that Josh was able to help you find the perfect phone package. It's great to know he made the process easy and stress-free for you. We truly appreciate your recommendation and look forward to assisting you again in the future. The Compare The Networks Team
Incredible service
We took out two mobile phone SIM cards for our c.i.c. last year - which was a GREAT experience, great prices, but more importantly, Ben, who helped us, is the nicest man! So patient and so helpful! This year, we have chosen them for our broadband sims too, I would not go anywhere else for our internet and phone requirements now, absolutely OUTSTANDING service
5 maart 2026
Review zonder uitnodiging
Antwoord van Comparethenetworks
Thank you so much for your wonderful review, Susan! We're thrilled to hear that Ben provided you with such an outstanding experience. It's fantastic that you've chosen us for your broadband as well and we're so pleased to be your go-to for all your internet and phone needs. We truly appreciate your loyalty and kind words. The Compare The Networks Team
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