Extremely helpful and polite . Went out of their way to ensure a smooth transition from my previous provider and set me up to a phone which has more qualities than my current iphone 16+. Very happy... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
From the first call, staff polite and everything was well explained. Transfering to my new SIM happened on time without any issues. Follow up customer service call to see that everything was Okay... Toon meer
Bedrijf heeft geantwoord
Amir was patient, helpful and explained process clearly. He got Mr a better deal than my existing plan.
Great service, delivered efficiently and weren’t looking to push anything I wasn’t interested in. They saved me ~40% on my phone bill and it took 10 mins to sort out, cannot recommend enough, even i... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Supplier of mobile devices, airtime contracts, VoiP and Unified Comms. At Chadwell, excellence is our standard. We're dedicated to delivering state-of-the-art solutions that redefine industry standards, all while ensuring uncompromising quality. Our commitment to innovation means our clients have access to cutting-edge technology at the most competitive prices in the UK market. Our ability to offer top-tier services without sacrificing exceptional customer care and ongoing support sets us apart. While other providers may compromise on service to keep costs down, we prioritise affordability and excellence. Our cost-effective approach is all about empowering our clients. We leverage software-based solutions, eliminating the need for expensive hardware. This not only streamlines efficiency but also puts the power in our clients' hands, allowing them to tailor their services to their exact needs. With Chadwell, you can expect the latest technology paired with unparalleled support without straining your budget.
Contactgegevens
The Stalls Shifnal Manor, TF119PB, Shifnal, Verenigd Koninkrijk
- 0330 043 2006
- info@chadwelltelecom.co.uk
- chadwelltelecom.co.uk
4,7
Uitstekend
289 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 30% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good customer service
Amir was patient, helpful and explained process clearly. He got Mr a better deal than my existing plan.
19 oktober 2026
Answered all questions promptly and…
Answered all questions promptly and helped to sort problems
19 oktober 2026
Setting up a contract through Chadwell…
Setting up a contract through Chadwell more than halved what we were paying to our previous direct contract with EE.
12 oktober 2026
Review zonder uitnodiging
Antwoord van Chadwell Telecom
Hi Trish,
We really appreciate you taking the time to leave a review - we offer a refer a friend scheme!
We are always happy to help, no problem to small.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Ben @ Chadwell Telecom
Kirsty so helpful and great customer…
Kirsty so helpful and great customer exerience also very recommended to
16 oktober 2026
Antwoord van Chadwell Telecom
Hi Brian,
We really appreciate you taking the time to leave a review - we offer a refer a friend scheme!
We are always happy to help, no problem to small.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kirsty @ Chadwell Telecom
Taking customer service to a whole new level!
If you want a company with zero customer service then these are the people for you. Avoid!
12 oktober 2026
Review zonder uitnodiging
The customer service was really good
The customer service was really good. Very helpful making sure everything was ok with the phone and sim card.
16 oktober 2026
Antwoord van Chadwell Telecom
Hi Lee,
We really appreciate you taking the time to leave a review.
We are always happy to help,
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Matt @ Chadwell Telecom
The agent explained everything in…
The agent explained everything in detail & was extremely helpful and patient with me & came up with a plan to suit me at a very competitive price.
15 oktober 2026
Antwoord van Chadwell Telecom
Hi Julie,
We really appreciate you taking the time to leave a review - we offer a refer a friend scheme!
We are always happy to help, no problem to small.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Stuart @ Chadwell Telecom
Good customer service …
When I spoke to Ben he was very helpful. Easy to work through ordering the SIM card. Delivered on time, easy to set up.
Everyone I have spoken to is very friendly very helpful.
16 oktober 2026
Antwoord van Chadwell Telecom
Hi David
We really appreciate you taking the time to leave a review - we offer a refer a friend scheme!
We are always happy to help, no problem to small.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Alison @ Chadwell Telecom
Great Eperience - Very Satisfied Customer
From the first call, staff polite and everything was well explained.
Transfering to my new SIM happened on time without any issues.
Follow up customer service call to see that everything was Okay
Great experience
16 oktober 2026
Antwoord van Chadwell Telecom
Hi David,
We really appreciate you taking the time to leave a review - we offer a refer a friend scheme!
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Luke @ Chadwell Telecom
Extremely helpful and polite
Extremely helpful and polite . Went out of their way to ensure a smooth transition from my previous provider and set me up to a phone which has more qualities than my current iphone 16+. Very happy so far with Chadwell..
16 oktober 2026
Antwoord van Chadwell Telecom
Hi Allan,
We really appreciate you taking the time to leave a review - we offer a refer a friend scheme!
We are always happy to help, no problem to small.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Joe @ Chadwell Telecom
Informative Call
15 oktober 2026
Antwoord van Chadwell Telecom
Hi Colleen,
We really appreciate you taking the time to leave a review - we offer a refer a friend scheme!
It was lovely to speak to you.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kirsty @ Chadwell Telecom
Very easy to talk to
15 oktober 2026
Antwoord van Chadwell Telecom
Hi Adrian,
We really appreciate you taking the time to leave a review - Thank you.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Ash @ Chadwell Telecom
Placed an order on 11th of october for…
Placed an order on 11th of october for an esim ( which usually is sent by email straight away ) and till today the 14th i still haven't received anything. Even emailed them on orders@ ( how it states on the confirmation email if i need any help ) and nobody bothered to reply. It seems like they don't need new customers. Or if they treat the new customers like this, i rather not be with this network.
11 oktober 2026
Review zonder uitnodiging
Sim arrived early
Sim arrived early, and connection went very smoothly on day requested, with a phone call checking all had gone well.
18 september 2026
Antwoord van Chadwell Telecom
Hello,
We really appreciate you taking the time to leave a review - we offer a refer a friend scheme!
We are always happy to help.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kirsty @ Chadwell Telecom
Friendly helpful staff
Friendly helpful staff, quickly identified the best option SIM card for me at a fantastic price. Thanks to Kai.
12 oktober 2026
Antwoord van Chadwell Telecom
Hi Scott,
We really appreciate you taking the time to leave a review - we offer a refer a friend scheme!
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kai @ Chadwell Telecom
Very promt response from finding them…
Very promt response from finding them on a comparison website. The transfer from my previous supplier has been seemless so far.
13 oktober 2026
Antwoord van Chadwell Telecom
Good morning Mr and Mrs Baker,
We really appreciate you taking the time to leave a review - We are so happy to hear that you have found the whole process seemless.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kirsty @ Chadwell Telecom
Very helpful on the phone…
Very helpful on the phone helping get my PAC code , very polite
13 oktober 2026
Antwoord van Chadwell Telecom
Hi Daryl,
Thanks for taking the time to leave a review.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Luke @ Chadwell Telecom
Great service
I spoke to a gentleman called Kai wingate he was very helpful,patient ,and professional .He went above and beyond to help me thankyou steve stones
13 oktober 2026
Review zonder uitnodiging
Antwoord van Chadwell Telecom
Hi Steve,
We really appreciate you taking the time to leave a review - we offer a refer a friend scheme!
We are always happy to help, no problem to small.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kai @ Chadwell Telecom
Spoke to Amir and he came across very…
Spoke to Amir and he came across very helpful knowledgeable and friendly 👏 😀
12 oktober 2026
Antwoord van Chadwell Telecom
Hi Cristina,
We really appreciate you taking the time to leave a review - we offer a refer a friend scheme!
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Amir @ Chadwell Telecom
Antwoord van Chadwell Telecom
Hi Christopher,
We really appreciate you taking the time to leave a review - we offer a refer a friend scheme!
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Matt @ Chadwell Telecom
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