Always very helpful and transparent with how payment works and what you'll get at the end of the pay period. I have no reservations recommending them.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
They’re very easy to get hold of over the phone and responsive by email. There were a number of technical issues to overcome because of my situation but we worked through them and the team managed thi... Toon meer
Bedrijf heeft geantwoord
Fantastic umbrella company to use. Incredibly welcoming and accommodating for a contractors needs. I would genuinely advise anyone who isn't sold by their current accountants or umbrella company... Toon meer
Bedrijf heeft geantwoord
I had Junior call me to talk me through my contract. I have worked in the HR and contracting field for over 10 years and can honestly say, this was most clear, professional and informative session I h... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Compass leads the way in contractor employment, engagement and payment services. We provide a range of employment and engagement solutions including PAYE options such as umbrella and PEO, plus more specialist self-employed contract solutions including CIS, together with overseas contracting and payments. We are fully accredited by Professional Passport and enjoy industry-leading customer satisfaction scores. At Compass, we understand our clients. We know from our years of experience that in the recruitment supply chain you need to be confident that your suppliers will provide a service to candidates that merits their trust and referral. We always aim to deliver a service based on transparency, efficiency, integrity and professionalism. Our senior management team have many years of experience in the recruitment industry, so we understand your requirements and priorities. We therefore offer a range of services to cater for all work scenarios, and pay levels, all of which come with the guarantee that your contractors are paid accurately, on time and in compliance with legislation and HMRC rules. The recruitment industry is challenging enough without having to worry about how you engage and pay contractors. Working with Compass, it’s possible to avoid the significant additional burden of processing a payroll and managing the risk and responsibility of employment.
Contactgegevens
Lytchett House, 13 Freeland Park, BH16 6FA, Poole, Verenigd Koninkrijk
- 03333 660 028
- info@compasscontracting.co.uk
- compasscontracting.co.uk
4,8
Uitstekend
544 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Antwoord van Compass Contracting
Thank you, Gloria!
Antwoord van Compass Contracting
Thank you for your review and rating!
I am the good worker I like working together and friendly I am polite looking for my job
I am very hard worker I giving my best I have more experience with any job because I be England for 26 years promised I be good with compass
28 april 2025
Antwoord van Compass Contracting
Thanks for getting in touch, Christian. Compass is a payroll provider, not a recruitment agency. If there's anything else we can assist with, the best way to contact us is via phone on 03333 660028, or email at info@compasscontracting.co.uk.
Always get quick and helpful responses…
Always get quick and helpful responses from customer service and they always pay on time
23 april 2025
Antwoord van Compass Contracting
Thanks for the positive feedback, Ell!
Antwoord van Compass Contracting
Thanks, Francisco!
The presentation of the complex issue…
The presentation of the complex issue with tax and pension were clearly address. Answered my questions and the promise to send me an illustration.
27 maart 2025
Antwoord van Compass Contracting
Hi Eben, this is great to hear. Thank you.
Antwoord van Compass Contracting
Thank you!
Exceptional Service and Support from CompassContracting
I recently had the pleasure of working with CompassContracting, and I cannot express enough how impressed I am with their level of service and commitment to accommodating my needs. After encountering difficulties with other umbrella companies that couldn’t provide the support I was looking for, Compass stepped in and truly made a difference.
From the very beginning, the team at Compass was professional, knowledgeable, and genuinely interested in helping me navigate my specific situation. They took the time to listen to my concerns and tailored their services to meet my requirements in a way that I hadn’t experienced before. It was clear that they prioritised my needs, and their willingness to go above and beyond was evident at every turn.
Their response times were quick, and I appreciated how they kept me informed throughout the entire process. The clear communication and transparency made a huge difference, giving me peace of mind during a time that could have been quite stressful.
What stood out the most was their problem-solving approach; when traditional solutions seemed limited, they were creative in finding alternatives that worked for me. This flexibility and commitment to customer satisfaction truly sets Compass apart from any other umbrella company I’ve dealt with.
I highly recommend Compass to anyone looking for a reliable umbrella company who will not only meet but exceed your expectations. Thank you, Compass, for your fantastic service—you have earned my trust and future business!
17 februari 2025
Review zonder uitnodiging
Antwoord van Compass Contracting
Thank you for the detailed review and 5-star rating!
Very responsive to queries and speedy…
Very responsive to queries and speedy resolution to queries I've made.
24 maart 2025
Antwoord van Compass Contracting
Thanks for the 5-star rating!
Excellent customer service I’m very…
Excellent customer service I’m very polite people that I’ve spoken to today regarding my issue that I needed resolving thank you
24 maart 2025
Antwoord van Compass Contracting
Thanks for your review and rating!
Antwoord van Compass Contracting
Thank you, Callum!
Hassle free, user friendly experience
Very easy company to work with, they always made sure that all information was transparent and easy to understand. They also always sent out relevant documentation on time and I never had to chase after important things. It's nice to have a company that provides a hassle free user friendly experience and their customer service is also extremely great - super quick to respond with immediate help!
17 maart 2025
Antwoord van Compass Contracting
Hi Sidra. This is fantastic to hear! Thank you for sharing your feedback.
According to the contract pay role…
According to the contract pay role adviced £124 per/day, but i instead received is £108 per day. Why is it that please?
3 maart 2025
Antwoord van Compass Contracting
We were unable to reach you by phone to explain this, so have emailed an explanation. If you have any further questions please don't hesitate to ask - best to call us on 03333 660 028. We are quick to answer and you will get straight through to a member of our dedicated customer care team.
Thank you!
The process of registering with Compass Contracting, was smooth, professional and efficient. The registration Team were extremely helpful and explained every step of the process.
Thank you Compass Contracting!
28 februari 2025
Antwoord van Compass Contracting
Thanks for your feedback, Mandy. This is great to hear!
Registration Process
Overall, a quick registration process, although it would be nice to be able to manually enter your date of birth, i.e. 20.7.70, rather than click through nearly 55 years as I had to.
7 maart 2025
Antwoord van Compass Contracting
Hi Ian. Thanks for your review, sorry to hear you had some difficulty entering your date of birth. It's possible to click on the calendar header at the top which will allow you to scroll back by decade. The welcome team is only a call or email away, and is always happy to assist with issues concerning registration. They have a number of resources available to assist with each step of the process.
Antwoord van Compass Contracting
Thank you! :)
I found Compass contracting to be very…
I found Compass contracting to be very efficient
21 januari 2025
Antwoord van Compass Contracting
Thank you, Heather!
Exceptional Umbrella Company
Exceptional Umbrella Company. Excellent Service, fast, reliable and no issues. Highly recommended and will use again if needed. Thank you very much!
21 februari 2025
Antwoord van Compass Contracting
Thanks for your feedback and rating, Naz!
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