Shopping from comylin has been an awful experience. I received my order 5 weeks after purchasing, and got entirely the wrong order. I got one of the four items I got the rest were not what I ordered.... Toon meer
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AVOID COMYLIN — I WOULD NEVER ORDER FROM THEM AGAIN. This has been one of the worst online shopping experiences I have ever had. Their customer service is absolutely terrible, and the entire p... Toon meer
This site is garbage and the returns dept is an absolute joke. By the time you send it back to china you will still owe them money. Buyer beware of this fraudulent website. I bought a sweatshirt and t... Toon meer
Ordered a dress from here, but when it came in there was a sewing flaw. I reached out to the company, attached photos and got a prompt response that they were sending a replacement dress! Great custo... Toon meer
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AVOID COMYLIN /SCAM
AVOID COMYLIN — I WOULD NEVER ORDER FROM THEM AGAIN.
This has been one of the worst online shopping experiences I have ever had. Their customer service is absolutely terrible, and the entire process feels like a scam designed to take as much money from customers as possible.
I contacted Comylin to cancel my order only two days after placing and paying for it, and it took them three days just to respond. When they finally answered, they suddenly told me there was a 30% cancellation fee.
I went back and read through all of their policies carefully, and I could not find this 30% cancellation fee clearly stated anywhere. It honestly feels like they are making up fees and policies after the fact just to keep your money.
When I questioned the fee, it then took them ANOTHER WEEK to respond. The communication is beyond unacceptable.
To make it even worse, I paid EXTRA for express shipping, and my order still has not even shipped. So they want to charge me 30% to cancel an order they haven't even sent, while also taking extra money from me for express shipping that I never received.
The entire experience has been misleading, unprofessional, and completely unacceptable. They are quick to take your money, but when you need help, want to cancel, or ask for an explanation, suddenly no one can respond.
Between the surprise cancellation fee, horrible customer service, ridiculous response times, and express shipping that apparently means nothing, the whole experience feels like a complete scam and a money grab.
Do yourself a favor and stay away from Comylin. Read the reviews before giving this company your money. I wish I had
Shopping from comylin has been an awful…
Shopping from comylin has been an awful experience. I received my order 5 weeks after purchasing, and got entirely the wrong order. I got one of the four items I got the rest were not what I ordered. All of the items are very poor quality. I emailed them and was told I was only able to get a 20% refund which is insane considering I didn't even get my order. I'm paying for things I didn't even order and none of them fit or look good. Absolutely ridiculous and took extremely long to get here. Do not order from them it's a mistake.
Do not trust this company
Do not trust this company. They will not reimburse you and allow returns if the items doesn't work out.
WARNING
WARNING! DO NOT ORDER FROM HERE! You WILL NOT receive what is pictured. IF they respond to your email they will not give you a refund. I recommend disputing the charge with your credit card company which is what i did and i received a refund that way. This website is a china scam!
Ordered an item from their website and received something different
Ordered an item from their website and did not receive the same item as advertised. It was a cheap version of what I was supposed to get.
they sent the wrong item and admitted…
they sent the wrong item and admitted to it. They told me to keep the item and "gift it" to someone else if I can't use it. Meanwhile, they refused to refund me. To add insult, they offered me a 30% discount on a future purchase if I just kept the wrong item. Do not buy from them.
scam shop using stolen images…
This is a scam shop using stolen images to sell fraudulent product. Do not buy from this site!
Do not order from them
Do not order from them. They sent me completely different items from the photos and when I tried to return they said I had to send it to China when they said they're located in SF
they refused to let me return an item
they refused to let me return an item. total scam. the product came and was horrible quality
This site is garbage and the returns…
This site is garbage and the returns dept is an absolute joke. By the time you send it back to china you will still owe them money. Buyer beware of this fraudulent website. I bought a sweatshirt and the picture they use is from another website and the sweatshirt I received is shiny junky material. Terrible scammers.
Si je pouvais mettre zéro je le ferai…
Si je pouvais mettre zéro je le ferai je déconseille se site il dise que ma commande a été livré je n est rien reçu et j ai demandé un remboursement il disent si colis perdu c est pas leur faute
Franchement je suis en rage car commande de 80 e dans la nature
If I could give a zero I would
If I could give a zero I would. Finally got my order but it wasn’t the dress I ordered. Now fighting to get my money back. Put in a dispute to bank as well.
DO NOT ORDER FROM THIS COMPAY
DO NOT ORDER FROM THIS COMPAY
I wish I would have read the reviews before purchasing a dress from this company. The dress on the website is not what I got. Fabric is really cheap and completely see through. Multiple pieces of string hanging from the seams. I read the return policy on their website and it didn’t seem like it would be an issue. When I reached out to them about returning the product I received a pretty fast response the email said; As our products are shipped internationally, returns are both time-consuming and costly for both parties, which could result in losses. We kindly ask if it might be possible for you to keep the item—perhaps you could give it to someone else. I was shocked I have since sent 2 more emails with no replies. I am going to see if I can dispute the charge with my credit card company since they won’t respond. This company is 100% a scam.
Negative Star Rating
Negative Star Rating. If you order from this company and you have something wrong with your item do not go to their help email. They will try to give you a discount or have you keep your item so they don't have to pay for a shipping label. READ REVIEWS
The Federal Trade Commission will get enough of these complaints and shut them down. These individuals are known to be scammers and do not stand behind their products.
Wish I could give a 0 rating
Wish I could give a 0 rating.
Scam company, items of poor quality. Had to return two dresses and the deducted tax and I had to pay for shipping. I’m out of pocket massively. Customer service is poor too. I’ll never order from them again. Avoid at all costs!
Very very disappointed
Very very disappointed. If I could give 0 stars I would. When I was sent the wrong item they didn’t even give me a full refund and I had to scramble around last second to get a new dress. So over all don’t EVER order their stuff is trash and so is their customer service!!
SCAM!!
SCAM!!!
I ordered a dress from them, they delivered a different one. Different colour , different style . I paid £70 for this and I’ve been trying to contact them by email but the email they provided seems to be wrong.
Please do not order from them .
Very poor quality
Very poor quality, and trying to return is a nightmare, they copy photos from well know brands to make you think is theirs. Bad customer service, not appropriate response even if you still in the returns timeframe. SCAM! 100%
SCAM!!! Do not buy!!
Do not buy.. wrong product sent and at my expense to return and they won’t refund it without a tracking number. Said it never arrived.. total scam should be shut down there are better online places to buy from.
I would do no star if I could
I would do no star if I could, but the reviews below are correct and this company is a fraud. I ordered a dress, after a few weeks it was received. It was made of a very cheap flimsy material. That was not the issue however, they sent me the wrong dress, then when I told them about how they had sent me the wrong color they wanted me to keep it and forget about the exchange/return because it was gonna cost them too much . I’m gonna post the response so you can see how ridiculous it is. Know that if you deal with this company there will be no accountability. You will have no one to help you and you will just be stuck with what you get… this dress should’ve been $10, I paid $40 and had this experience.
Thank you for your message.
Our products are shipped overseas and are more expensive to ship. This will cost us both time and money, and if returned, it can cause losses.
Can you keep the goods in use? You can give it to others.
If you want to return, the shipping cost is high, which will bring you a lot of inconvenience.
I hope you can consider our suggestions.
In order to apologize for the trouble ,if it possible,we would like to provide a 30% discount for your next order ,suitable for any items in our website.
We are sorry for what is happening at the moment.
Many Thank
….. again, this was an item that I did not order and was expected to keep and pay for. By the way, the email is written and it doesn’t seem like there’s even an option of getting the trust that I did order besides paying for a whole Nother dress which I will never use this company again.
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