never answered my emails or phone calls

Antwoord van Contactlensdirect
Hi Melody,
Thank you for taking the time to share your feedback. We're sorry to hear about the frustration with reaching our team, as this isn't the experience we aim to provide.
We've checked your order and can confirm it was successfully processed and delivered within 6 days, in line with our standard delivery timeframe. We take customer communication seriously and would love the opportunity to understand what happened on our end so we can address it directly.
Could you please reach out to us again at support@contactlensdirect.com, or reply here with a good time to connect? We're committed to making this right and appreciate the chance to turn this into a better experience.
Thank you for your patience,
ContactLensDirect Team







