Coolcabanas Reviews 1.223

Great customer service! Notably, Will, was very helpful!

Great product, and they provided exceptional customer service when I had to report an issue with mat sizing. They were very responsive and worked to resolve my issue to my satisfaction by replacing the mat. I have and will continue to recommend this company to friends.

Great product and great warranty. Customer service was very prompt and helpful.

Great customer service. Great product. Highly recommend.

Outstanding customer service. Had an issue that was quickly resolved. You guys are the best.

Amazing product, but even better service!!! Worked with Will who will keep me a customer for life.

Really love our tent! Easy set-up
Had an issue with the spike during a beach day. The company responded
Quickly and provided us with a free replacement item!

CoolCabanas customer service is phenomenal! I reached out about a bent spike, and they immediately told me to order a replacement—then refunded me within a day. Hands down the best beach tent out there!

As a mom of two littles, going to the beach can be challenging. I have been to the beach many times with my cool cabana tent, and it has made my trips so much easier and pleasant. The tent is easy to transport and put up! Just enough shade for my family and I to enjoy a day in the sun!

I received a large Cool Cabana as a gift from my daughters who know I love the beach. It is fantastic! Super high quality and so very easy to use. These are worth the price - so don’t skimp on a cheap knock-off. Additionally , the customer service is outstanding. My cabana bag had some stitching issues and was unraveling- they immediately sent me a replacement. Shipping was super fast. This is a great product and a great company with super nice and helpful staff. Get one or two today !! I am sure you will love it !! I love a company that stands behinds it product !

We purchased 2 Coolcabana 5 during the Memorial Day sale and after only about using it 3x, the spike/pole bent. I immediately emailed customer service and they asked me to send pics. After review, they replaced the spike and pole and refunded us. Excellent customer service and very happy with our Coolcabana. Many thanks!

My family and I love these cabanas. We have 5 between us all. Easy setup, great sun protection— we love them. Recently, I bought a new one and the stake bent upon first use due to wind. The company was kind and prompt to help me with a free replacement. Highly recommend!

This a a great product-especially at the beach! Very easy to set up. This company is top notch with their customer service!

After several summers of allot of use, the Red carry straps on our bag broke. I sent an email inquiring about purchasing a new bag. I was provided information that a replacement bag was a warranty covered item. I paid upfront and withing two business days, my replacement bag was shipped and a refund email provided. Outstanding response time and customer service. LOVE your Coolcabana!

I love my Cool Cabanas so much. It’s sooo easy to set up and take down. I always have people come up to me at the beach and ask me about it.
It also makes a perfect gift!
Customer service goes above and beyond and would recommend to everyone! :)

Excellent customer service . My sun cantaloupe had a broken arm and they told me exactly what to order, reimbursed me for it, and gave me explicit directions on how to replace it. Coolcabana customer service for the win!!

I won’t another beach day without my CoolCabana- it is a game changer! So easy to put up- by myself which is huge when I take my children without another adult. It’s sturdy, stylish, comfortable. As easy as it is to put up, it it to take down. I highly recommend this item!

We had bought our first coolcabana a couple of years ago and always raved about it to our friends and family. Last week both straps had broken on the bag to carry it. I had reached out asking if they sold it separately or would they consider selling me a new bag and I was so happy to hear back immediately. . I was already sold on their product and now even more so. Thank you so much for making it so easy and caring about customer satisfaction. I will continue to tell my friends and family about your product. Thank you again !!

What a great company! Product is top notch and customer service amazing!
Highly recommend! This is one customer that will be returning!

The quality of the cabana is fantastic and it is soooo easy to set up and take down! The customer service has been excellent as well. I placed my order at Christmas but we didn't use it for 6 months. When we opened it, the mat was the wrong color. They replaced it right away and sent me a label to return the wrong one.