Best coffee roasters in our area. Great selection and really friendly staff. I look forward to my monthly subscription arriving of freshly roasted beans. I have 2 different beans sent every month and... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I’ve visited them on site for a coffee and a snack and I really enjoyed it. I bought a couple of bags of their coffee and I’ve been really impressed. I tried their House Espresso, Colombia Excelso and... Toon meer
What a fabulous set up. All things coffee flavoured extraordinaire with flare and style. Went to a special event , was super impressed Gavin has everything needed to adapt his fabulous menu for dairy... Toon meer
Delivery was a bit of a problem. However, although I received the coffee beans, I was given a full refund. This was extremely generous and most professional. As for the coffee, it was excellent,... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
An independent coffee roasters that supplies freshly roasted speciality coffee beans, whole bean or ground to order, to coffee lovers and businesses across the UK. Suppliers of home and wholesale coffee making equipment, grinders, machines, brewing accessories and v60, cafetière, Moka pot, chemex. Fantastic coffee experience days and barista training to individuals and businesses from our Surrey location. Our coffee shop, in Surrey, is a unique and rustic barn turned roastery and shop where we serve pastries, cakes and products from other local independent businesses and our own freshly roasted coffee in our favourite La Marzocco machine on site. We don’t cut corners, our high quality fresh coffee is delicious because we do it right. Proper Coffee.
Contactgegevens
Unit 4b Bramley Hedge Farm, Redhill Road, Cobham, KT11 1EQ, Surrey, Verenigd Koninkrijk
- matt@coppercoffeeroasters.co.uk
- coppercoffeeroasters.co.uk
4,8
Uitstekend
218 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Fresh, unique flavours and great service
I’ve tried, at least, 6 different blends and still can’t find a favourite so l love to order different ones every month. It’s so fresh, roasted the day before delivery and the price is excellent. If you’re a coffee lover, you need to try it!
28 oktober 2022
Review zonder uitnodiging
Antwoord van Copper Coffee Roasters
We love this positive review. Thanks for taking the time!
Highly recommend
Easy to use website with a great selection of choice. Fantastic customer service and very quick delivery. The product itself arrived beautifully packaged with fully recyclable wrapping. Cannot wait to hear what my husband think of the coffee when he receives his gift.
19 september 2022
Antwoord van Copper Coffee Roasters
Hi Emma and thank you for the review! We hope he loves it as much as we do. Enjoy! Nat
Excellent customer service
Excellent customer service, many choices of coffee for everyone's taste!
1 september 2022
Antwoord van Copper Coffee Roasters
Thanks for the great review, Igor. We love having so much choice and all our coffees offer something different and special to each coffee lover, you’re right! Thanks again. Nat
Great coffee and good service as always
9 september 2022
Antwoord van Copper Coffee Roasters
Thanks, Graham! Always a pleasure. Nat
Antwoord van Copper Coffee Roasters
Thanks for taking the time to write a review, Dan! Enjoy the coffee and we will see you again soon. Nat
Outstanding service and best coffee by far
Had an error trying to add a promo code after reviewing their coffee. I used their CHAT service and Simon was most helpful and even created a new code so it would apply to my order. Always the most delicious smelling and tasting coffee, with excellent customer service. Great advisors if you're after a specific roast and speedy postage too.
15 augustus 2022
Antwoord van Copper Coffee Roasters
Hi Natalie! So pleased we could help and thank you so much for your kind review. Enjoy the coffee!
I have only tried the Ethiopian coffee…
I have only tried the Ethiopian coffee and if the rest are as good then I’m more than happy. Thank you.
10 augustus 2022
Antwoord van Copper Coffee Roasters
Hi Russel. Your 5* review is fantastic. Thank you very much. Agreed - the Ethiopian coffee IS excellent! Let us know on our website chat ( www.coppercoffeeroasters.co.uk ) when you’re ready and would like a recommendation for your next single origin! Nat
My order was short of a bag of coffee
My order was short of a bag of coffee, and at this time I have emailed 2 times and no one has got back to me
10 augustus 2022
Antwoord van Copper Coffee Roasters
Dear Alex. I am very sorry that your emails were not responded to in good time. It is a rare occurrence, as reliable customer service is really important to us as a small business. We have made every effort to resolve the mistake and hope to regain some of your trust so you can enjoy our coffee again next time but if there is anything else we can do, please let us know. Nat at Copper Coffee Roasters
Fabulous product with great service
Fabulous product with great service. Nothing else needs to be said!
21 juli 2022
Antwoord van Copper Coffee Roasters
Hi Peter. Such a kind 5* review! We are so pleased you loved your purchase and we can’t wait to ship your next coffee-goodies out to you soon. Nat
Great present for a coffee lover
I bought the coffee bundle for my boyfriend’s birthday, all the coffees were amazing (the decaf especially exceeded my expectations!). Customer service was also great! Fantastic product overall, especially for the price
21 juli 2022
Antwoord van Copper Coffee Roasters
Hi Klara. Thank you for your shining review! It is so fantastic to hear such wonderful things about our coffee and our choice of decaffeinated beans. We are so grateful and hope you and your boyfriend come back to our store for more before long. Nat
These guys are fantastic
These guys are fantastic. The coffee is excellent, the owners are great and the mail order service is very efficient.
3 juli 2022
Antwoord van Copper Coffee Roasters
Thanks for taking the time to leave such a positive review, Dan. It means a lot to us! We love what we do so we are glad to hear that our independent roastery is doing a great job all round. Nat
Can’t fault their approach.
An honest mistake was made with my order, but it was dealt with swiftly and the correct item was delivered the following day without fuss.
Thank you.
1 juli 2022
Antwoord van Copper Coffee Roasters
Thank you, Rob. Our customers are very important to us and, while it is on the rarest occasion we make a mistake, we aim to set everything right ASAP. So pleased we could do that for you and grateful for your review. Nat
Antwoord van Copper Coffee Roasters
Thank you for your positive review. We aim for excellent coffee with every roast and we are glad we don’t disappoint! Nat
Great family business making great…
Great family business making great coffee. Always keen to offer the highest quality of service.
11 juni 2022
Review zonder uitnodiging
Antwoord van Copper Coffee Roasters
Thanks, Mary Ellen! We are always trying to do our best and it means a lot to hear it has been noticed. Nat
I visited Copper Coffee Roasters for…
I visited Copper Coffee Roasters for the first time with my teenagers and our dog and felt very welcomed by the owner. He took the time to tell us all about the different coffees they brew onsite and we ended up drinking the most delicious coffees. Next time, we will try their cakes took. We felt at home and loved everything about our time there. We will return again and again. We are loving the coffees we bought. Thank you for a really special time.
10 juni 2022
Review zonder uitnodiging
Antwoord van Copper Coffee Roasters
Thanks so much for the review, Manu! We loved chatting coffee with you - hopefully our recommendations have gone down a treat. Look forward to seeing you and the family back soon for more coffee! Nat
Great coffee
Great coffee, great service.
Proper speciality coffee at a great price! Once you’ve tried it you won’t be able to go back to the big chains!
10 juni 2022
Review zonder uitnodiging
Antwoord van Copper Coffee Roasters
Thanks, Dan. What a great review! You have pinpointed what we are all about: independent, family-run and local with HIGH quality roasted speciality beans. See you soon for your next coffee beans! Nat
Excellent service as always
Excellent service as always, great advice on their chat facility and delivery was speedy. Fantastic selection of coffee and I always enjoy my morning blend
9 juni 2022
Antwoord van Copper Coffee Roasters
Thank you, Natalie! We put a lot of time and effort into making sure we deliver the best service we can online. Our Morning Blend is such a popular kick start coffee when you need an oomph to get you started each day! So glad you love it too. Nat
World class coffee
Fabulous coffee and always first class customer service which is so rare these days. Simply the best!
9 juni 2022
Review zonder uitnodiging
Antwoord van Copper Coffee Roasters
Thanks, Jon. It is really important to us that we make our customers feel like part of the Copper Coffee family! Hope you are enjoying your coffee beans this week! Nat
Absolutely love buying coffee from CCR
Absolutely love buying coffee from CCR. Have tried a number of different roasts now and have enjoyed them all. Would highly recommend using CCR.
9 juni 2022
Antwoord van Copper Coffee Roasters
Thanks for recommending us, Steven! Really chuffed you have enjoyed so many of our single origins and blends. As an independent roaster, we work so hard to stand out among others like us and a review like this makes us extremely proud. Thank you! Nat
Great speciality coffee
Great knowledgeable staff, fantastic choice of coffee and the smell of the roastery is amazing. Would recommend to friends and family.
9 juni 2022
Review zonder uitnodiging
Antwoord van Copper Coffee Roasters
It is brilliant to hear you’re recommending us to friends and family, Nataya! A personal connection is massively important to us and a lot of our customers hear about us from people they know and trust. We love sharing what we know about coffee too… :) Thank you and see you soon! Nat
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.