EXTREMELY CONCERNED WITH RECEIPT OF MY PURCHASE FROM THIS GROUP!! Invoice# CS-19760 I have been waiting now for the past couple of months to be contacted by someone at your place of business... Toon meer
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I ordered a grill, got a fair price, and quick delivery, and used the bill me later option with PayPal. Grill was mostly preassembled and easy to set up. There were some screws missing on the rotiss... Toon meer
I placed an order for 19" stainless steel insert. I was shipped (2) 25" SS inserts. I called customer support and got a phone call back within (2) days. The gentleman left message and stated how sorry... Toon meer
Bedrijf heeft geantwoord
We ordered the 1/2 inch Cooper Reflective American Fireglass and it is beautiful in our outdoor fire pit. The price was the best we could find on the web. Customer service notified us later that the... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
CornerstoneMantels.com is your number one resource for innovative Fireplace Products, Chimney Products and Outdoor Living products. Our diverse direct connection with manufacturers allows us to offer the largest selection of up-to-date products with speedy shipping times at the lowest prices possible. Our expert staff of professionals is here to help you pinpoint your needs and design a professional hearth & home product at a price you can afford.
Contactgegevens
8128 Orion Avenue, 91406, Van Nuys
- 888-520-FIRE (3473)
- info@cornerstonemantels.com
- cornerstonemantels.com
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Perfect
Excellent customer service. I had a small issue and they responded immediately.
Whats going on??
My order has not arrived and to my knowledge after numerous phone calls hasn't even shipped??? As i said I own Blue Martini in Las Vegas and was planning on purchasing numerous pits and have paid someone to install this and coordinated the delivery and installation that was supposed to be done Friday?? Please let me know what the status is!
Thank You
poor customer service
Still haven't received my order- 13459-, and no one from customer service returns calls or emails. I just want a shipping update. I'm sure their product will be of the same quality if I ever receive it. I'm in retail, so not asking for much.
Where is my purchase???
Why do I get this review us email before the .. We have shipped your purchase..
im waiting on my stuff ...day 12
penta burner
received in a timely call and talked with rep. had great experience very professional and helpful will order from again in need that service.
Fast delivery.
Wide selection of outside fire pits. Better prices than all the other sites I look at.
Terrible customer service...never answer phone or return messages!!!!
Fabulous Products at a Fair Price!
I have been looking for fire glass for a while but couldn't justify spending the extra money when I already had some of the rocks that came with the fire pit. I wanted a more sophisticated look but the cost of the first glass was out of my budget. I stumbled upon Cornerstone Mantels & Fire while looking at the American Fire Glass website. I am so glad I did because I was able to get the glass I wanted at a very reasonable price! Thank you! It looks great in my fire pit and I couldn't be happier! I will definitely be back when I need more.
Always there too help! and the best prices too!
Spero has helped me not only with the amount of fireglass, for my outdoor firepit this summer, but how to minimize costs constructing, gave me free samples to help with the decision-making, and now that I am doing my indoor fireplace gave me the same one on one help. I love my outdoor firepit, and can hardly wait till the new fireplace is finished. They have very competitive prices and I received my order in less than a week. I did not even shop around after doing my first fireglass "project" - I went directly to them. I am a Real Estate agent, homeowner, and trying to make this cost efficient, which they helped me do.
Thanks!
Carol Otero
In the dark
I ordered my mantel 11 days ago. My credit card was charged and just yesterday I finally got some king of idea when it was arriving. A little more information would be nice.
Great product!
The stones look amazing. I can't wait to install them and enjoy the look of our new updated modern fireplace!
Very pleased
As advertised. Very happy with the product (48"x6" linear pan drop in and reflective fire glass). Now, time to enjoy!
No product yet
You are asking for our review and we can yet to receive the product. I am concerned because our credit card has been billed for the product !! I have called and left a message, but no response yet!!!
So far so good! Got what I ordered and am looking forward to building my fire pit!
Received what I ordered. Had trouble when I pre-assembled the spark starter. Had a quick response from customer service - but had corrected the problem myself before the return call. Thanks for the quick response!
TRUSTWORTHY AND COMPETENT COMPANY
PRODUCT KNOWLEDGE- PRICING - AFTER THE SALE SUPPORT IS A CUT ABOVE MOST OTHER COMPANOES.
Great customer service from Spero!
American fire glass sent the wrong item. Called Cornerstone, spoke with Spero who checked on order. Spero sent me an email the same day telling me that my correct order would be rush shipped and to keep item I was sent. I will be back for more fire glass since I'm in the process of purchasing a new fire pit table.
WOW to Product.... O.K. for service
Product is Outstanding. I did experiance a lot of issues with delivery and promises of delivery; however, it works and looks great!!
A very reputable company that stands behind their products.
Cornerstone has very friendly and knowledgable employees. They answered all of my questions and the delivery was very fast!
Excellent customer service and quick delivery
As soon as I placed my order someone called to make sure I was ordering the right side burner for my grill. Very good customer service. It was nice to know they wanted to make sure my order was right before shipping
My firepits are the talkj of the neighborhood
Great sales staff, Great customer support, Great products, Reasonable price, Free shipping. What more could I ask for?
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